REI is a major retailer of outdoor apparel and equipment. Whether it be camping, sailing or…read morebiking, they have what you need. Don't want to invest in expensive equipment? They also have rentals. They offer classes as well.

I ordered online to pick up in store. My coat wasn't what I expected so I decided to buy something…read moreelse. I found service was subpar. I walked around for over 15 minutes and not one sales person asked if I needed assistance. Also sizes and colors were limited. I don't know if this is the norm or maybe it was like this because it's holiday season. I left and ordered the Helly Hansen coat I wanted directly from the website. I don't know if I'll return to this REI location. The experience is so much different than NYC.

So glad, that 5.11 Tactical opened this store. They have every item imaginable for any outdoor…read moreactivity. They carry everything from very nice business casual attire to rugged footwear and the store is Immaculate. Staff members are very knowledgeable and give great recommendations. Don't hesitate to stop by and look at what 5.11 Tactical has to offer. You will be pleasantly surprised and satisfied with their products.

I would like to express my gratitude to Alicia for her assistance. She was wonderful!…read moreUnfortunately, the remainder of my experience was not great. Upon entering the dressing room with multiple pairs of pants, I discovered some were mislabeled in sizing. Which wasted a lot of time having to go back for correct sizes. The women's EMT section is awful. Very few options. There was only 1 shirt in my size, L. I traveled almost 2 hours to shop at the Paramus location. I also needed boots. They didn't carry my size in any black boots. I also found mens shirts incorrectly labeled in size. To top it off, after arriving home I realized the employee did not pack the correct clothing in my bag, making this trip completely worthless. I called and asked for a manager and was Informed one was not available. Never again! Awful!

I find reasons to stop in when in the soho area. On my last visit I got to try out the repair…read morecenter downstairs. The staff member on-site was so patient and helpful. I had two items to repair, one was done in 5 minutes. The second I would get back in 6 weeks but I appreciated all the options being explained to me, and we were able to strategize on how to mend the item without affecting usability. The store was busy, but I enjoyed the quiet of the lower level and got to look through some repair fixings. Shout out to C who was working when I visited.

Been going to the Patagonia Soho store for 30 years. The staff at the current Crosby Street…read morelocation are the most unfriendly crew I've ever encountered. Not one smile in the bunch. Big difference from the crew when they were on Wooster Street. It started declining at the store on Greene Street but Crosby Street is the worst. On top of that, they creepily follow you folding clothing that you handle. It's too bad, this store used to be a friendly welcoming place...

Staff is excellent. They were a big help picking out some new gear for my multi day hike. Never…read morefelt pressured for a sale.

I love Patagonia. This is a lovely store on the UWS. Not the largest space but a decent selection…read more I'm sure I'll be back.

Great Staff, very Helpful, Was Helped By Martin? Spanish male with glasses. Very Knowledgeable,…read moreExplained to me how the whole Fjällräven Yupik Parka "Navy Blue" I picked was designed. Told me all about the pockets, Hood, adjustments and how proper fit is detected. Explained the lifetime warranty on Parka as well. The difference between Goose down and Synthetic insulation. This was the first time in the Store, I was with my wife, She also like visiting the Store at 38 Green Street in Soho NYC. I Visited Store about 7:45pm, 15 minutes before closing on January 31st 2019 Thanks Guys :o)

Really appreciate the service and the patience of the workers everytime I come visit the store but…read morethis time Nisi helped me and she stood out from the rest, her personal advice and help really made my selection some much easier really value the time she took .

Was at the Starbucks across the street and decided to stop by Bass Pro to show someone from out of…read moretown, how pretty it is inside. As soon as you enter there's a large fireplace with cozy seats. This place is very aesthetic with waterfalls, stuffed bears, and live fish swimming. I love the tall ceilings, there's even a bridge that connects one side of the upper level to the other. Makes me feel like I'm in a cabin in the woods. I'd like to add, this business is veteran friendly. They sell items that benefit veterans. They even have reserved parking spaces for them. We made a small purchase and went on our way. If Uncle bucks fishbowl and bowling area was open, we would have explored how pretty that is too. Next time.

All your outdoors, hunting and sportsmanship needs and one spot. They even have an indoor aquarium…read morefor free and a restaurant with a bowling alley attached. Staff is friendly and accommodating. always a good experience when I come here.

I have always loved Orvis Clothing and gear and the store is a great place to see and try-on the…read moreclothing which I prefer over ordering on-line.

Excellent customer service. Excellent selection of comfort shoes. Very convenient to the 59th…read moreStreet subway.

The store has a good selection of shoes, and you can definitely find some great deals…read more Unfortunately, the customer service leaves a lot to be desired. The store appears to be understaffed, resulting in longer wait times for customers trying on shoes. Employees rarely take the initiative to greet customers or ask whether they've been helped, and cashiers are often left alone while lines begin to form. During my visit, I found a great deal and attempted to use a coupon to receive my additional discount. However, the cashier's response came across as passive-aggressive. Gail assisted me, and I noticed a significant difference in how she initially treated the customer ahead of me compared with how she treated me. She greeted the other customer with a smile, despite that customer attempting to return worn shoes. Meanwhile, I remained polite, smiled, and presented myself respectfully, yet Gail's demeanor toward me only shifted to a more professional, albeit seemingly insincere, interaction. Overall, the store has excellent potential because of its selection and pricing, but the customer experience falls short. The staff could benefit from better training in customer engagement, professionalism, and creating a welcoming shopping environment. Finding a great deal is a plus, but customers should not have to compromise on service to get one.

I called the store to check for an item to see if it was in stock and the man, Steve, who answered…read morethe phone was very knowledgeable, good customer service and spoke very good English. I picked up the item in the store and all went smoothly but the bathrooms was a health hazard, hence why we downgraded our review. This is unhygienic and customers and employees deserve clean environments. Please clean. Thank you.

Man, this place is awesome. very upscale and in the heart of one of the trendiest parts of BK, it…read morewas refreshing to find a place for camping that i needed. The place was clean, and well laid out. The store was thoughtfully arranged and not cluttered or dirty. The employees all were very knowledgeable and friendly. None of them seemed to rush me and was attentive to not only me but every customer who came through the door. Would 100 percent come back. Thank you guys for my new IGT table!

Came here for a presentation on foraging. It's always great…read moreto learn what plants you can eat while you walk around a forest. Great location, not far from the L train. The store is very organized with high quality outdoor gear/supplies! They have basically everything that you need to survive in the outdoors. The quality of these Japanese designed products is easily seen as I walked around the store. They promote sustainability. I would definitely return to look deeper. The collaboration with the Appalachian Mountain Club was great, reminding people to get outside and get the gear that can keep you on adventures.

I left the Schott store for a leather jacket for transitional weather (which to kill the suspense…read morefor you guys, it's practically one of the worst customer service) but needed a heavy parka jacket for my work trip in Europe. I walked in knowing what I had in mind and the cashier was extremely helpful--especially for the fact I was sleep deprived for over 36 hours and couldn't zip the parkas when trying it out lmao. Someone give the poor woman a raise. She wasn't phased and was super helpful and actually had a fun chat since we are both from the Caribbean. She gave me a few helpful tips and walked out with one of the warmest parkas. (I was replacing my Canada Goose Parka in which btw, the color fades in 4 months hence my purchase choice here). Great choices here and welcoming environment. Definitely should try.

Came in to get cushions for my book bag, workers are really nice. My boyfriend got pants and the…read moreworkers were extremely helpful