I ordered online to pick up in store. My coat wasn't what I expected so I decided to buy something…read moreelse. I found service was subpar. I walked around for over 15 minutes and not one sales person asked if I needed assistance. Also sizes and colors were limited. I don't know if this is the norm or maybe it was like this because it's holiday season. I left and ordered the Helly Hansen coat I wanted directly from the website. I don't know if I'll return to this REI location. The experience is so much different than NYC.

It's a great place to shop for all kinds of outdoor gear from shoes to clothes, tents, bikes etc…read more The Soho store is also a lovely space. Staff is amazing - knowledgeable and helpful. Since REI is a co-op we expect staff to be paid fairly so let's make sure we pressure management to do that. Become a co-op member for good deals and also to support the workers.

So glad, that 5.11 Tactical opened this store. They have every item imaginable for any outdoor…read moreactivity. They carry everything from very nice business casual attire to rugged footwear and the store is Immaculate. Staff members are very knowledgeable and give great recommendations. Don't hesitate to stop by and look at what 5.11 Tactical has to offer. You will be pleasantly surprised and satisfied with their products.

I would like to express my gratitude to Alicia for her assistance. She was wonderful!…read moreUnfortunately, the remainder of my experience was not great. Upon entering the dressing room with multiple pairs of pants, I discovered some were mislabeled in sizing. Which wasted a lot of time having to go back for correct sizes. The women's EMT section is awful. Very few options. There was only 1 shirt in my size, L. I traveled almost 2 hours to shop at the Paramus location. I also needed boots. They didn't carry my size in any black boots. I also found mens shirts incorrectly labeled in size. To top it off, after arriving home I realized the employee did not pack the correct clothing in my bag, making this trip completely worthless. I called and asked for a manager and was Informed one was not available. Never again! Awful!

Been going to the Patagonia Soho store for 30 years. The staff at the current Crosby Street…read morelocation are the most unfriendly crew I've ever encountered. Not one smile in the bunch. Big difference from the crew when they were on Wooster Street. It started declining at the store on Greene Street but Crosby Street is the worst. On top of that, they creepily follow you folding clothing that you handle. It's too bad, this store used to be a friendly welcoming place...

I find reasons to stop in when in the soho area. On my last visit I got to try out the repair…read morecenter downstairs. The staff member on-site was so patient and helpful. I had two items to repair, one was done in 5 minutes. The second I would get back in 6 weeks but I appreciated all the options being explained to me, and we were able to strategize on how to mend the item without affecting usability. The store was busy, but I enjoyed the quiet of the lower level and got to look through some repair fixings. Shout out to C who was working when I visited.

Staff is excellent. They were a big help picking out some new gear for my multi day hike. Never…read morefelt pressured for a sale.

I love Patagonia. This is a lovely store on the UWS. Not the largest space but a decent selection…read more I'm sure I'll be back.

Really appreciate the service and the patience of the workers everytime I come visit the store but…read morethis time Nisi helped me and she stood out from the rest, her personal advice and help really made my selection some much easier really value the time she took .

My sister introduced me to this brand and location. Excellent staff and impeccable customer…read moreservice! Jimmy and his team provided us with patience and kindness each time we shop in their store. They are super friendly , respectful and professional. Highly recommend this brand and location.

This place is a 10 out of 10! If you have an affinity for outdoor sports (hunting, fishing, etc)…read morethis place is like being on vacation! This is the FLAGSHIP STORE for Bass Pro Shops, and corporate spared no expense doing it right. A wonderfully designed and interpreted fantasy land including many taxidermied large game, beautifully painted murals, dioramas and the largest display of fishing poles on the planet (probably). This is a great place to spend an hour with your kids or buddies. There is also a trendy restaurant on the premises. Check out these pics - zoom in on them to see the unbelievable details. This place is worth seeing.

I love that this place isn't as long as a wait for Santa pictures with your family. My husband and…read moreI went with our 5 kids and the pictures turned out super cute.

Excellent customer service. Excellent selection of comfort shoes. Very convenient to the 59th…read moreStreet subway.

Need a nice warm scarf here today. It's cold and windy…read more Found a few too small Barbour scarves in colors I wasn't quite looking for at all. I found some other larger scarves, but still no bright or fun colors. I decided to go with a neutral color to go with more items. Found two cashmere sweaters for the trip, since I will need more warmer sweaters for the rest of our time here, it seems. Service was decent.

I've been to this location a hand full of times, today included. I've never had a bad experience…read more Most of the time I'd just do the order online & pick up. Always super fast. Today I decided to buy sneakers in person due to the fact I wanted to try them on. I was in & out in the matter of moments with the sneakers I wanted. All the staff members were helpful & kind. Dude at the door wished me a good day. Overall no bad feelings unlike the other reviews for this location. Two thumbs up.

Stopped by Dick's Sporting Goods and had a great experience. They have a really solid selection of…read moresoftball equipment, and the staff was extremely knowledgeable and helpful. They took the time to answer questions and made sure we found exactly what we needed. Definitely a great spot if you're shopping for softball gear.

Came in to get cushions for my book bag, workers are really nice. My boyfriend got pants and the…read moreworkers were extremely helpful

I came in today to replace a very cheap backpack I had had for seven years that was falling apart…read more I am a grad student and building my writing career, and doing lots of commuting in the city like most New Yorkers, so I need a good backpack. I chose this brand and to come to this store because if I was going to spend $80+ on a backpack, it better be heavy duty and sustainable. Anyways, I am not disappointed with my purchase nor experience at Fjallraven at all. Martin, the sales clerk who assisted me, was knowledgeable in the products and helped me to select the right backpack for my needs. I also had a budget and he helped me with that too. He helped me select a color, took care of my purchase with ease, and even allowed me to pack all my stuff in my new backpack I had just purchased. I have used my new backpack for half a day, and love it. Martin recommend the Raven 28, and showed me the port color, which is what I purchased. It is well mad, durable, and feels light even when heavy. Martin had informed me the straps and back of the backpack were re-enforced for heavy duty use-that is no joke. That structure made for ease of use, and didn't make me tired or achy and I went grocery shopping after and needed to put some of my groceries in my new backpack in addition to the totes I brought along. The Raven 28 packs a lot yet remains lightweight for the user, plus it looks great. It was rainy today too when I purchased it, and the backpack did well in the rain and none of items were wet and I carry books and notebooks even when not in class. I highly recommend this shop and their products. I will come again, and recommend to friends. Definitely ask for Martin if he is working that day-I know he helped me so much and went above and beyond in his customer service and represented the brand well. If he helped me out, he will help you out too.

Went today, and immediately mentioned that I waited too long and needed a tux for a wedding in two…read moredays. He told me in his eyes I came early and I could've waited two more days Seriously - two of the nicest, comforting, feel like family type of people. They had me in a new tux and ready for my wedding in less than an hour. Couldn't recommend enough.

Have to concur with other reviewers -- shopping here is a somewhat chaotic but memorable and great…read moreexperience! My now husband and I walked in on a Tuesday afternoon and left less than an hour later with a great fitting suit for our wedding! He has also re-worn the suit as a wedding guest. The couple who runs this shop make the experience very personal, taking customer preferences into account and searching through the many, many suits to find one that is best fitting and to your liking. The best part -- you'll pay less than a rental from many other places. Plus they give a $15 military discount ! Shopping here was an experience that might only be had in NYC, which is much of what made it so great. I recommend for multiple reasons!