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    The Night Watchman Ghost Tours

    5.0 (3 reviews)
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    9 months ago

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    Scott Y.

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    Ancient City Tours - .

    Ancient City Tours

    4.0(20 reviews)
    0.1 mi

    Walking tour operator…read more I took the opportunity to join my kids school trip to St. Augustine as a chaperone and as part of that, the school engaged Ancient City Tours as our guide for the day. The guide we had was Matt. Matt with the hat to be exact- because, you guessed it, he wore a hat. Easy to find if you were lagging behind - and easy to remember. Matt and his Hat made the day memorable- he certainly knew a lot of the St. Augustine history and was able to keep all the group engaged- kids, adults and even the teachers. He was super flexible with our group and overall, he made the day much better than I could have done on my own. Shout out to Matt and the Ancient City Tours team.

    We took a group of 10-year-olds to St. Augustine last week and had a really mixed experience with…read moreour tour. Our guide, Cindra, just wasn't a great fit for kids--or honestly even for the adults in our group. She was very strict--expecting students to walk in perfectly straight single-file lines and not touch anything at all. I understand needing structure, but it felt unrealistic for 10-year-olds and came across as more harsh than helpful. At one point, the students were told they couldn't even touch the coquina stone the fort is built from, with the implication that they might damage it. That felt like overkill, considering the fort has been standing for over 400 years and has withstood hurricanes, cannon fire, and everything else--so a brief, supervised touch didn't seem unreasonable for a learning experience. Her tone also came across as sarcastic at times. On the second day, when students remembered information from the previous day, she responded with, "Wow, you were listening," which felt more dismissive than encouraging. What stood out even more was how she interacted with the adults. Parents were told they needed to ask permission to step away for something as simple as getting a coffee or using the restroom, and some were scolded when they didn't follow that expectation. That felt unnecessary and uncomfortable. I also overheard her making negative comments about a few of the boys in our group, which felt unprofessional. Because of all this, many of the students didn't enjoy the tour as much as they could have. On the flip side, the other half of our group had a different guide who was warm, engaging, and clearly knew how to work with kids--and it made a huge difference. St. Augustine is a great place for a field trip, but I'd definitely recommend asking about your guide ahead of time, especially if you're bringing students.

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    The Night Watchman Ghost Tours - historicaltours - Updated May 2026

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