When I tried to receive information regarding the tours, the woman behind the counter was rude and…read morepetulant. I asked about pricing, without looking up she told me to look behind her at the posters (which I was doing- there is no pricing listed there). When I asked if there was a possibility of interpreters for ASL (with 2 weeks notice) she said it would have to be a paying guest that we provide. This is illegal and against ADA code. This is the oldest city in America with a Deaf school; it is unacceptable to be rude to deaf people. I'd suggest doing anything else with your time.

Took the what was supposed to be a 90 minute ghost tour. Jul 18, 8:20 pm tour. At the 3rd stop…read moreour guide just took off and left half the group there. After 20 minutes finally found them over 3 blocks away. It was really a blessing. Worse tour guide ever. Talked about everything that was not relevant to the history or possible haunts. Do not waste your money or time

Tour guide was knowledgeable about the history of the city and made it fun! This was not a jump out…read moreand scare you tour, which I think are hokey. We heard real stories about the residents of the city and how they passed. There were some possible paranormal incidents that happened along our tour as well. Highly recommend.

went to a lot of different spots than other ghost tours I've done. he had multiple stories for each…read morelocation. nice loud voice. would definitely do it again through this company versus others.

We had a private ghost tour with Kendall, and she was absolutely fantastic. She is very…read moreknowledgeable and gave us a wonderful tour of the city, sharing its rich cultural history along the way. The ghost tour was especially amazing--she even gave my son a small device to help detect ghost activity, which made the experience extra fun for him. She also showed him an app where he could see and track ghost activity, which was really interesting (and a little eerie!). We stopped at several locations to admire the beautiful architecture of churches and historic buildings. Kendall is a true storyteller--she really gets into character and even dresses the part, which made everything feel more immersive. She added humor with some great puns, and we found ourselves laughing and enjoying every moment. One of the highlights was standing in a courtyard using a handheld device where we could hear what seemed like ghostly responses. It even answered my question when I asked its name--very eerie and unforgettable! Whether you believe in ghosts or not, learning about the darker, ghostly side of Saint Augustine made for a perfect evening. I've always wanted to experience something like this, and I'm so glad we booked it, even last minute. You won't regret it--but be sure to ask for Kendall... or you might! Sidenote -This is a golfcart tour, great for those who can't get around and you actually get to see more of Saint Augustine.

Walking tour operator…read more I took the opportunity to join my kids school trip to St. Augustine as a chaperone and as part of that, the school engaged Ancient City Tours as our guide for the day. The guide we had was Matt. Matt with the hat to be exact- because, you guessed it, he wore a hat. Easy to find if you were lagging behind - and easy to remember. Matt and his Hat made the day memorable- he certainly knew a lot of the St. Augustine history and was able to keep all the group engaged- kids, adults and even the teachers. He was super flexible with our group and overall, he made the day much better than I could have done on my own. Shout out to Matt and the Ancient City Tours team.

I've been on several ghost tours over the years both here in St. Augustine and in Seattle. This…read moretour was by far my favorite. Our guide Aaron was both informative and personable. I go on these tours to hear both the historical and supernatural accounts. I'm a believer and my husband is a skeptic which makes for fun conversation while on the tour. Aaron was a fantastic guide and we would highly recommend this tour over some of the more well known and advertised one's.

We thoroughly enjoyed our walking tour with Karl and Echo. We definitely got to hear and see things…read morewe would not have experienced otherwise. Karl was an engaging and thoughtful storyteller throughout the evening. I was able to get some really great pictures. Highly recommended.

We took the Creepy Pub Crawl tour with Brian and it was great! He kept us entertained and laughing…read morethroughout the night. His skills for seeking out spirits are unmatched throughout the city. He was also able to offer some tips for the best haunts to frequent in the area, which we greatly appreciated. We stopped at 4 bars throughout the ~2 hour tour and all of them were unique experiences. A special was offered at each stop and there were plenty of options at each venue. There were a few additional stops along the way for some spooky stories. This tour was a fun way to explore St. Augustine and shed a new light on the city that we've visited many times in the past!

We went on the creepy crawl haunted pub tour and had a great time! Danny was our tour guide and was…read morevery knowledgeable. He told us a lot about the history of the city. We got to use EMF readers throughout the tour as well! It was a fun night and we ended up hanging out with most of our group until like 2am!

We did the Spirit and Spirits ghost tour Valentine's weekend. It was a lot of fun and our your…read moreguide was very knowledgeable and funny. There were about 5 couples all together on the tour. We stopped at three different bars and explored some different areas all within walking distance. The first place was beer only, so my significant other got a free drink since the tour guide bought everyone's first round. The next place we ordered shots and the third place, Stogies, we didn't drink. The first distillery, was very large and you were able to see the machines in the back. The restroom was clean but had minimal waiting space. We only had a few hecklers outside the tour, but we ignored them and made jokes about it since they were pretty wasted. We learned different stories in the area including burial spots. The bars were pretty packed so we did what we could to avoid others and be too close. I happened to catch some orbs in some photos I took which was really cool. Stogies was the most interesting. The guide told us about Annie, who used to own the building. He explained townspeople didn't like her and she was found murdered on her own door step. So she's been called a malevolent spirit. That the bar staff close in pairs and she's injured other staff before. We also took pictures upstairs too. All in all it was a good trip and good price. Only 25 per person. Would definitely do again.

Pete is the best guide ever!!! He is professional, kind, very knowledgeable and great with my…read morefourth graders! I request him every year! Thank you for another incredible experience teaching about our nation's oldest permanently occupied European settlement!

Fantastic tour! A friend of mine recommended St.Augustine…read moreGold Tours and we couldn't be happier with our experience. Easy to book (and reschedule because of the cold front). Dale is easy to communicate with, on time, extremely knowledgeable about the history of St.Augustine. His depth of knowledge was impressive and we enjoyed our tour.

We had a wonderful tour with Tom. He really knows his history. Highly recommend this tour. Very…read morerelaxing and great way to see this beautiful city.

What an amazing experience. So happy we booked this. Our guide Frederick was knowledgeable,…read morepersonable and fun. We ate and drank so much food. We were stuffed when we were finished. I would highly recommend this tour. We would do this again in a heartbeat if we were to return to St Augustine. We had meatloaf/whipped potatoes, fresh homemade guacamole and tacos, charcuterie board, plenty of amazing wines, beer and I had 1 mixed drink. We also went to this wonderful cheesecake restaurant and learned so much about cheesecake that blew our minds. Tried 3 different cheesecakes saved on top of chocolate cake. Staff in all the establishments were very welcoming and friendly. Would highly recommend this tour was an amazing memorable night out in St Augustine.

Nobody showed up. Have confirmation and credit card charged. Called and they were no help. Be…read morecareful