Our group of seven ladies recently booked a wine tasting tour with Serendipity Wine Tasting Tours in St. Augustine, FL. Unfortunately, the experience did not meet our expectations, especially considering that each person paid $75.
One of our biggest concerns was that we were given a fixed menu that was not disclosed to us at the time of booking. We expected more variety and flexibility with the food and wine selections.
We also visited only two locations, which felt limited for a wine tasting tour. Our final stop was a wine shop where more than 15 people were expected to share one charcuterie board and one bottle of wine. For the number of people in attendance, the food and wine provided seemed insufficient.
Another disappointment was the lack of historical information about St. Augustine. Since this was the first visit to St. Augustine for several people in our group, we were really looking forward to learning about the city's history and seeing the experience through the eyes of someone familiar with the area. Unfortunately, little to no history or background about St. Augustine was shared during the tour.
There was also very little interaction with the chauffeur throughout the experience. Jenna was pleasant and courteous, but she did not interact much with our group or provide the level of engagement we expected from a tour guide/chauffeur.
The tour itself was approximately 1 hour and 30 minutes, which also felt short considering the $75-per-person price and what we expected the experience to include.
Overall, the tour felt underwhelming in terms of value, variety, interaction, food, and the overall experience. I would recommend that Serendipity be much more transparent about the menu, itinerary at the time of booking and consider providing more food and wine, additional stops, historical information, in addition to adding fans to the electric vehicles to keep guests cool in the Florida heat.
Unfortunately, based on our group's experience, we would not book this tour again. read more