This was my first time back in a while. I was super excited to get some products that I needed. Upon arrival they welcome you in and require you to sanitize your hands. They let you know the guidelines and let you shop and are there for help when needed. When I arrived there was one person inside checking out and after that it was just me. Everyone is super helpful and super sweet and professional. 10/10 Recommend ! read more

ALWAYS get my favorite pair of lashes (Dubai) from here never disappointed!!! Nice staff super helpful.

I've heard great things about the makeupshack but unfortunately today I won't ever be returning. They should really have a better return policy and make it a lot more noticeable to the public when ordering online. I bought 10 lashes online and some of them were too long when I got them. So came in store to see if I could exchange them for ones that were shorter and they didn't allow me to exchange or return and I was really willing to just exchange to ones that I liked. They're all unopened and unused, package arrived at my home 2 days ago Now idk what to do with the lashes I can't wear because i line they don't look spider leg long. I would rather spend my money with Lilly lashes because they're quality is a lot better and never disappointed. So if your going to order lashes online make sure you check them out in store first read more

I came here with my friends to shop. I was excited to buy some Suavecita products. It wasn't till driving back home (home for me is in the valley so it's not close) that I realized Jesus charged me twice for a hairspray when I only purchased one. I called and he said, "If you want to come back, we can fix that for you." I told him it was an inconvenience and THEN he said he could just fix it for me over the phone. Why not just say that in the first place? I really hope they improve on their customer service for the business. I will never return to this store. *TIPS: 1.) Check your receipts before you walk out of that store. They don't print out receipts it's emailed or sent to you via text. 2.) call the store if you want certain products to ensure you get what you're looking for because they were sold out of almost everything. read more

After being tracked down on Instagram for my review, I was actually intrigued in the make up looks the owner had on her page. However when I went to take a closer look I realized she'd blocked me. Wow, needless to say I'm super disappointed in the customer service and overall experience this has left me with. This is a business after all and not childish games. As I scrolled down the other bad reviews I noticed they reached out to those customers, me on the other hand they felt the need to comment on my review. Umm can you say discriminatory? Whatever be the reason, I was the target so be it. I will keep reviewing places and sites good or bad. As I also do not want to harass this facility, this is my last comment. I'm 100% sure this isn't how they treat their customers on a regular basis, and would hope in the future they don't make their customers feel unwelcome. read more

FYI no returns or exchanges on lip products, even new/unused. The staff is totally nice and they have a good selection of products, but I'm bummed that they aren't more informative. Especially for first time shoppers. I purchased the items for a gift (lip gloss, lip pencil, and Ben Nye powder), but wasn't informed that the items were final sale. I came in today and the guy said that it was ok to return. I decided to exchange to get something for myself, but when I came back to the counter another lady said no returns or exchanges for lip products. Totally wish that this info was more prominent. The lip products only cost $5, so I just left the store with the items on counter. Hopefully they can resell or use them as a tester, as it's not items I would normally use. Really wanted to support a local store, especially since they're so nice and they do have affordable prices. But the confusion doesn't feel worth it for me. read more

I love to shop at this store for nice false lashes and makeup brushes. I recently bought a pair from "luxxelashes" that they carry in the store. When I got home, I tried to peel it out of the box (gently) then it fell apart on me. My text receipt was deleted but Jesus Gomez was able to provide the best customer service. They originally couldn't do anything about it because I did not have my receipt. So I decided to look around for different lashes and planned on buying them. Then Jesus showed me two of their store brand lashes, I ended up liking both and offered to pay for one but he ended up gifting me both of them! The lashes he gave me was way prettier and sturdier. read more

The Makeup Shack - Cosmetics & Beauty Supply Near Me - Orange, California

First time coming into The Makeup Shack! The ladies here are nice and are helpful when I had any questions about their lashes. I like how they had makeup wipes all around to wipe swatches off your hands if you tested anything. But after reading some reviews on customers who have been charged twice for an item I made sure to stay in the store after I paid for my items because I also was charged for something I did not buy. The girls were nice about it and apologized for their mistake but just a heads up to check your receipt before you head out. They only give a text receipt or email receipt. They give a 5% discount on top of your purchase if you pay cash! read more

I first starting coming here when it was a tiny place but they've remodeled since. It's nice to have a local place with brands they don't carry and your local Ulta or Sephora. This is my go to when I don't want to drive to LA for naimes or niguels Can't wait to see what it looks like now! Or aka to go buy more makeup :D read more

The girls here are so friendly! Not overbearing or snobby like most makeup places *cough* Sephora *cough** it's always a drag thinking of going to those other places when I've run out of things and I'd honestly rather order online (even though I live closer to a Sephora than I do to the Makeup Shack)because you never know what kind of customer service you'll get. But this place actually gets me excited to go because it's like seeing your girls for some makeup advice. I love it and recommend it to all my friends now read more

Small cute little place that sells makeup and LA girl cosmetics and morphe lashes! And koko lashes my fav. I can't wait Til they stock up on koko lashes I needa get my fix. The owner was a sweetheart. First time customers gets a free pair of lashes. Heh read more

The Makeup Shack - Love love love - Cosmetics & Beauty Supply Near Me - Orange, California

This place is a GEM! Probably the only place in oc to pick up Ben Nye powders. They have a wide selection of good quality brushes at affordable prices. And they have awesome perks like a free pair of lashes for first time customers.. Definitely will b going back! read more

The Makeup Shack - Got two free pairs of lashes! All this for about only $30. - Cosmetics & Beauty Supply Near Me - Orange, California

Id like to share that thanks for the owner who reached out to me and is willing to take care of any concern and complain i had , glad i was able to talk to her and that anything i need help or have questions she values my opinion and replies back and tries to resolve my issues , and she's very knowledgeable in makeup and as well very helpful read more

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This is prob my favorite place ever !!! Tons and tons of lashes and makeup ! The staff helps you with any questions you like and they are super friendly ! They have great quality of brushes and make up read more

I seriously LOVE this place it has everything I've been wanting to get online but the best part is that I don't have to wait for shipping and especially pay for shipping bc it can be very frustrating and it stops me from ordering online! I defiantly recommend this place to everyone that loves makeup! I wasted all my money here and I can't stop looking at my awesome makeup,I got some la girl matte lipgloss today that were $4.50 and online it's $5 pls shipping! The owner is very nice and helpful! She's such a sweetheart, Thank you makeup shack! I hope your business keeps growing xoxo read more

The Makeup Shack - Morphe eyeshadows - Cosmetics & Beauty Supply Near Me - Orange, California

Completely amazed with the store . Went in because I wanted to buy the Anastasia cream contour kit, what I bought here was so much better and at a fraction of the cost. Immediately I was greeted by the owner she helped me find exactly what I was looking for and literally so much less than what I thought I'd ever expect to pay. Depending on where you buy the product, the anesthesia contour kit usually runs around $50, I bought the same exact product for $22. When I left the store I got the contour kit, a blush set with four different colors and also a brush set, all totaling $55 bucks!! I completely understand why people love the store. Exceptional service and amazing products. A disclaimer I should mention, if you expect some large store with tons of make up, you will be surprised, the store is very small but has a lot of great products, and also in an obscure area in orange. read more

The lashes here are amazing They can last a pretty long time if you take good care of them and there's many different styles too. The prices ranges from $1.50 to $10. Personally I buy the ones around 7-10 dollars because of the style (: The workers there are very sweet. read more

This is a nice little shop in the Eldorado Plaza. The selection is limited, but they had what I was looking for - a morphe contour brush. They had a lot of La girl products too. Customer service was alright. No one greets you. No one offered to help, but I didn't need any assistance anyway because I knew what I wanted. It'd probably be better if they had more brands and more mirrors with stations to test the products at though. It was pretty crowded and I only remembered one tall mirror in the entire place. read more

I love this place!!! I was planning on making a long trip down to Burbank to check out the morphe store, but out of curiosity I decided to Yelp "morphe brushes" onto Yelp and found this gem! & It's only 7 minutes away from my house woohoo!!! They have a wall filled with assorted morphe brushes that includes the elite, flawless and gunmetal collection. Needless to say, I went kind of crazy and bought a sh*tload of brushes. The workers are really helpful too and will try to assist you if you look like you're overwhelmed with all the brushes they have. They have a 5% off offer if you pay in cash. I was planning to pay in cash but I didn't get enough cash from the atm -_- but the worker was so kind and gave me the 5% off even though I paid with card because I bought so many brushes!! Customer service is 5 stars!!!!! Definitely will come back again~! read more

So, I always come here for all my lash needs because I love their lashes and the brands they carry. It's been 3 times now that I purchase the "Ring Leader" makeup shack lashes and the lashes are not the same. I kept purchasing them in hopes that maybe they'll be the same but instead I keep ending up with 2 different lashes. I was in a hurry to work and wore the two different lashes, it was embarrassing. read more

The Makeup Shack - Cosmetics & Beauty Supply Near Me - Orange, California

Amazing. I made my first purchase from the Makeup Shack at IMATS. I bought the Jet Black brush set and the Silhouette large contour pallet. The brushes are so soft and blend able. The bag they come in is very good quality. The pallet was so creamy/buttery. My second purchase was the Rainforest pallet. It has been sold out for about two months but I signed up for the notification email. I got it yesterday and ordered it when I got off work. I paid for standard shipping and received it this morning. The formula!!! Sooo buttery and smooth. I am in love. I will continue being a makeup shack customer. I hope they are at IMATS next year. read more

My experience from walking in today was the absolute best. The beautiful ladies working were so helpful and honest about what lashes they thought went best with my eyes ! If you love morphe you'll love makeupshack just as much ! I always get asked where I got my brushes from! I've been a customer of the makeupshack for a couple years now! I don't go in too often but every time I visit I walk out so happy with my purchases! The prices are great for the great products they offer ! The lashes are definitely my obsession! So many options ! Thanks MakeUpShack crew for treating me so great today ! Happy holidays ! read more

Been here twice and I love it! Employees are really helpful. You can find a lot of products that you can only find online or are hard to find at a store. my favorite find was the Banana powder by Ben Nye. read more

The Makeup Shack - What I bought today. Fair prices. - Cosmetics & Beauty Supply Near Me - Orange, California

I place an order today and they filled it fairly quickly. Yet once I got there and called the number to have them give me my item did they not answer the phone when you can clearly see two employees in there doing absolutely nothing and then once I got down to knock they said I was unable to come into the store. Their customer service needs and adjust before they lose business. Too bad they items I got where good if not I would not be returning. It's really sad to see employees not care about the business they work in. read more

Cute store. The staff was friendly and they had soo many lashes. Needed lash glue and a lash or two. I tossed a lip scrub in my basket while making my way to the register. I would of purchased more but resisted. Definitely going back. read more

I would give them infinite stars if yelp would let me!! While the shop is small in size, it definitely did not lack in selection. Ben nye, LA girl, morphe brushes and eyeshadows, italia lipliners and everything else hard to find in the OC! I was so tempted to buy one of everything just because everything was so well-priced. I think it was actually cheaper to buy from here rather than from the brands websites (ex: bought the LAgirl concealer for $4 here when its $5 online, LAgirl bb cream $5 here, $7 online) The customer service was amazing and they helped me find everything I needed without being overbearing. It was my first time and they even comped me free lashes and lipliner! Can honestly say the visit made my week; Definitely going to be a regular here. They have testers for almost all their items and I guarantee you'll feel like a kid in a candy shop!! read more

Love this place!! Soooo helpful and great prices!! Great place to get morphie brushes and palettes! These are koko queen b lashes! Love them!! read more

The Makeup Shack - Cosmetics & Beauty Supply Near Me - Orange, California

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Always a great experience! The girls who work here are so helpful. You get 5% off your entire purchase if you pay cash and they always have good deals going on. I love how they carry brands that are mostly only seen online. Also the makeupshack lashes and brushes are the BEST. My favorite makeup store ever (: read more

This store is almost to Clean!!! With a nice organized set up which makes things so much easier, it's not like people move things around and create chaos. But let me tell you the most amazing part is the prices!! Your getting makeup industry quality without the price tag or drive for that matter. The employees are super and I will recommend this jewel to all! read more

This review is long overdue! I have been coming to this store for years as they were the original make up store before all these other little makeup shop opened up. I am so happy that they have grown so much from a little small store to opening another location in Las Vegas where I also shop too when I am in Vegas. Both their locations in California and Vegas looks very clean and sleek. I love to support small local business like The Make Up Shack. Also their brand of lashes and makeup brushes are amazing. I find myself buying and reaching out for their brushes often. Will continue to support this store. read more

I came here for the first time today for Morphe brushes. Unbeknownst to me, they no longer carry Morphe brushes. I was pretty bummed at first, but I ended up picking up about 7 or 8 of the makeup shack branded brushes and the crown brushes. I also ended up picking up 3 sets of lashes, 2 LA Girl concealers, a makeup shack eyeshadow palette (mahogany), the rcma translucent powder, a few powder puffs, and the beauty creations Sophia palette. Super organized store. It's really easy to find everything you're looking for. Some of the stock was pretty low, but I found everything I was looking for...and MORE! Definitely coming back here. read more

Came to this place to purchase Suavecito for my husband, and came out with makeup for me! This is a tiny place that has cheap makeup essentials. Who needs Mac when you have the makeup shack. The staff were friendly, and I got to choose 1 free eyelash set, since it was my first visit. I will most definitely be back. read more

The Makeup Shack - 2 Suavecito, 2 sets of eyelashes, 2 lip glosses, 2 makeup brushes, 1 lip liner, and 1 eyeshadow palette, 1 free eyelash set. $64 - Cosmetics & Beauty Supply Near Me - Orange, California

My first time visit was today and what a gem this place is. I worked with Ines and she was pleasant and helpful! It gets a lot of traffic for such a small store. Well organized and the free lashes was a nice touch!! Not mention the free makeup brush Ines threw in for me! Love my new makeup palette can't wait to try! read more

The Makeup Shack - All of this for only $69.48 !! - Cosmetics & Beauty Supply Near Me - Orange, California

They don't sell Morphe brushes anymore. :( They carry Bebella, limited brushes from Crown, and mostly their own line of brushes. Nice customer service though. read more

The service is helpful here but I will never, ever return. I've exclusively purchased lashes and Morphe palettes here and my last trip I decided to try a Frankie Rose foundation and concealer-TERRIBLE IDEA. I have never broken out so horribly in reaction to a product in my life. I called the store to return or exchange and like others have mentioned, their policy is the worst. As a store that carries cosmetic products, their final sale policy on 99% of the store is unreasonable. I basically wasted $70 on product I wouldn't even give to someone I don't like. Will be purchasing directly from brands and cutting this middleman with a crappy return policy out. read more

Amazing service! The place is located in a little strip mall and is kind of hard to find. Once I stepped inside I wanted to look at everything! I believed I was helped by the owner or manager who was very nice. This will be my new go to place for lashes and make up supplies. I will be coming back! Thank you make up shack :) read more

The Makeup Shack - Cosmetics & Beauty Supply Near Me - Orange, California

I love the makeup shack!! I always ref my friends. Also they always give free little things when you spend a certain amount of $$$. Good makeup options. read more

Kind of a hole-in-the-wall place, but it definitely is worth more than that. The store has a very nice clean layout, and everything is visible and easy to find. The only downside is that the place had kind of a weird smell when I came in, almost like garlic? Not sure if it always smells like that or if it was just the day I came in. The products here are things that are really hard to find and usually I only ever order these things online (Koko lashes, Morphe, Ben Nye, etc.) read more

The Makeup Shack - Cosmetics & Beauty Supply Near Me - Orange, California

The only reason I went to this store was because they carried Morphe. They no longer carry it, so I will no longer shop here. Now that Ulta will carry Morphe too, I will just go there or wait till Morphe opens up there store in Brea. read more

The Makeup Shack - Super excited to try all my new products! - Cosmetics & Beauty Supply Near Me - Orange, California

Poor customer service ! I had to call to see the update on my order because I had payed for 1 day shipping and the girl I talked to said it didn't matter how much I payed for shipping that all orders ship Whittin 3 days . Why would I pay extra when they don't ship when promised . Will not order again . I will go back to Vanity makeup artistry read more