Great store. Service was great. Timing was awesome I was in and out very quickly. Employees worked…read morequickly and efficiently as it seemed they all knew exactly what to do. I had to return a router and they did very good work not only with me but keeping the flow of customers going. Over all worth it to stop by this location. Will definitely be back in the future.

Seriously! This UPS store has the greatest employees. Jenny has helped me the last 5-6 times I have…read moregone in. She sees me w my bags of Amazon returns & instead of dreading helping me, she smiles, welcomes this "tornado" back & helps me figure out all of my returns. She is patient & just an absolute breath of fresh air in this crazy world! Every time I need to take care of returns or any of my shipping needs, I already know where I'm going! It's where you should go too! Customer service doesn't get any better than this!

Had a small envelope to mail regular USPS postage. The clerk put it on the scale and immediately…read moresaid $15. I said I just need a couple of stamps. I knew it couldn't be more than 2 stamps. I left and went to the Post Office and was charged .78 to process. This is the second time I have been quoted an outrageous price. The first time I thought the clerk must be new and doesn't under the pricing so I left. $15 must be the standard starting charge to mail an envelope.

They measured a padded envelope like it was a box and told me it was $15 for UPS and $28 for USPS…read more I told them I didn't believe that and took my envelope to the post office. I was charged $7.60 to mail it! They have a good scam going and are probably pocketing the extra money they charge everyone. Be careful if you go in there to mail a simple envelope. They can't be trusted.

I picked up mail here a couple of times. The lady that works here is super friendly and helpful…read more Anytime I schedule pickups etc., everything is ready for me when I arrive.

Fast service, extremely helpful. I brought in some things I needed to mail--no box, no…read moreenvelope--and they gave me several options based on arrival time and cost. They can ship via US Postal Service, DHL, FedEx, or UPS.

Day after Christmas returns had to happen. We had several to return to Amazon. We find it very…read moreconvenient now that UPS has partnered with Amazon to accept returns with no need to box and label anything. This particular store is fairly new and is really close to us. It is a really small UPS Store being 'inside' a small pharmacy. They only had one employee working the counter and since it is so small it may never have more than one, even on a very busy day like the day after Christmas. Even with only one person things weren't slow if all you have is an Amazon return. They had a ton of boxes for return and were running out of room. So if you go be prepared to wait a little due to staffing. I can't speak for the shipping costs as all we had was a return. Glad to have this little store in the neighborhood for our Amazon returns.

This place is brand new but it is TOO EXPENSIVE. They wanted to charge $40 for shipping an…read moreenvelope. I went down the street to the Mailing Spot and I mailed it for $5.

Stopped by The UPS Store to get some paperwork notarized. They were busy with all the holiday…read morepackages, but we still received great customer service and were helped in a timely manner. Professional, friendly, and efficient -- exactly what we needed.

Even after three phone calls to reexplain a two-digit lot space number, still not delivered to the…read morecorrect place. Sad.

This location is always quick and helpful. Angel is so nice and makes my experience great and easy…read moreevery time!

I frequent this store regularly and find their services A+. While parking can be a challenge the…read moreteam at the store is very helpful and professional.

I had a very frustrating experience with customer service. When I initially approached the front…read moredesk, I asked the representative whether I needed to purchase tape for my return. My question was not answered, and I was left without clear guidance. After completing my first return, I had tape ready to purchase for the next item. At that point, the representative informed me that I would be charged for tape. I explained that I had already asked about this earlier and had not received a response, but my concern was dismissed, and he continued with the charge without acknowledgment. The lack of communication and disregard for my initial question made the interaction feel dismissive and unprofessional. It ultimately led me to take my business elsewhere, as it was clear that customer service was not being prioritized.

Great service. Very professional and friendly staff. I have had a few UPS Stores over the years…read moreand this by far is my favorite.

Yes I love all the employees. They are all very well versed in the art of printing, packaging…read moreshipping and receiving all sorts of goodies (aka crap) that we all buy and don't want going to our homes; we also occasionally use these boxes they store our stuff in for business. In addition they are very discreet about the cross-dressing items that I've purchased as well as the sex toys that come in the mail too. When I order food delivered they either keep it cool in their refrigerator or they keep it warmed under their heat lamp! During holidays one of these guys, aka, the Boss Man, wears really cool hats and sometimes he'll even hum a song or sing along with really really bad music. I'm not going to use names in case the authorities happen to be monitoring me as in the past. But seriously, this is the best UPS Store in town and if you're looking to really have some fun you can go next door and say hello to Abdul, the owner of the CBD dispensary next door. During breaks you'll find these workers marketing for their UPS store in all the areas businesses including CBD stores, bars, Hallal restaurants, 7-11, or even an occasional H-E-B. Sometimes they're on the nearby intersection with a sign saying will work for food. So if the owner sees this, please give them a raise, they truly make your business #1 in a lot of people's lives! Thank you.

Walked in with a return all boxed labels and ready to go. Was told to pot the box on the scale. No…read morehello, nothing. Alicia the asst manager never made eye contact. Printed out my receipt and handed it to me without even looking. No difference between a self check out and this store's customer service.

The owner is very cordial and works diligently to pack your packages well and send it the best way…read morepossible keeping your budget in mind. My mother died recently and cleaning out her kitchen and desk I had a lot of paper that need to be shredded and personal items that needed to be shipped to my home in Dallas and they did a great job with that.

I've had to use this place several times now. They are fast & really friendly. They get me in & out…read morein no time. Parking lot is tight but all & all I've had great experiences here.

We took seven pieces of IT gear (switches, Cisco phones, etc) to be packed and shipped today…read more9/12/22. We were helped by a very friendly and accommodating young person named Ervee, sorry if I spelled your name wrong! Ervee made suggestions regarding the size of the boxes to help consolidate and save on costs. Ervee has a lovely disposition, patient, kind and helpful. It made a chore feel less like a chore and more like an enjoyable stop during our day. Keep up the good work Ervee, you were a joy to work with!

Brought a QR code that fedex emailed me saying that they will pack and ship and label my Google…read morefiber equipment for me. Get there and the lady tells me that I will have to pay for my packaging myself even though I had an email saying they would take care of it. The lady at FedEx tried to tell me we answered the wrong questions when submitting our equipment return request and we had the wrong QR code... it was the one that supposedly said we didn't need FedEx to pack it. there were no questions we had to answer when submitted the request to return equipment and told her as much. Clearly, she doesn't know what she's talking about. If the first thing she said was not a process we had to go through. Also, if a email from FedEx directly tells you you do not need to pack it and they will pack it for you and doesn't say there will be additional charges or anything Then that should be honored. Irritating