You won't be disappointed when you make the UPS store on Kitty Hawk your "go to" store. The owners…read morecreate folios for my guests, do all my printing, send special occasion cards to my real estate clients and so much more. I highly recommend reaching out to Lisa and Kevin (owners) to see how they can help out with your business goals. Mary Eddy Realtor

I've been using this for my mail for about 4 years, and in that time they removed 24 hour access,…read moreand renovated, making the inside of the store smaller. Then the price went up from $252 in 2025 to $336 in 2026 for the exact same services. I'm actually considering leaving and going to an Anytime Mailbox instead.

Crew was Amazing! Helped me get a return to Amazon that didn't fit in the box. It was a team…read moreeffort! Kenny made it happen, and Aimee was supper helpful. Awesome team. Definitely recommend this ups

Even after three phone calls to reexplain a two-digit lot space number, still not delivered to the…read morecorrect place. Sad.

I needed some blueprints copied and a big shout out to Ebony at this FedEx store. We had trouble…read morewith the machine and suddenly the waiting area had several people waiting. She offered to keep the blueprints and complete the job as soon as she could. She called me less than 2 hours later and even made a USB copy for me. It was worth the $24! Thank you Ebony, you did a great job

Three employees working, all made eye contact with me and turned their eyes to walk another…read moredirection (only one appeared to be actually working) and there were no other customers in the store. I had to ask if someone could help me, and they heard my ask and told me I would have to jump through hoops to get them to help. I thought the deliveries were bad enough because they're always damaged, but it seems like the IDGAF attitude must be coming from the top down.

This location is always quick and helpful. Angel is so nice and makes my experience great and easy…read moreevery time!

I frequent this store regularly and find their services A+. While parking can be a challenge the…read moreteam at the store is very helpful and professional.

I rented a trailer for my car, they screwed up the rental, didn't when I turned it in, in…read moreCalifornia, surprise! Huge bill! I told California I paid 400 for the rental, they looked on their computer and said no, you paid 75 for local rental. I showed the credit card receipt, they denied it still! If I have a debt, I pay it.

Called to ask if they have trailers available. The man on the phone asked what size and when we…read moreasked what sizes they have he refused to tell us and hung up. Absolutely no customer service or willingness to explain current inventory

The staff here are fast and friendly. I shop Amazon a lot so they see often when I have to return…read morethings. They're also great for shopping things and figuring out what box you need

Vanessa was my UPS agent she was amazing. Professional and knowledgeable she took care of my…read moreprinting and laminating needs expeditiously. It was a great visit to our Cibolo UPs store.

Consistency in customer service the own Bronwyn is a delight . A multi service shop without…read morehaving to go towards the overcrowded downtown area.

Pack It Up is a phenomenal establishment! It's a small business which is dedicated to providing…read moreneighbors in Cibolo with varying options without the need to stand in line at UPS or the USPS! From everything having to do with mailing to picking out a delightful birthday card, Pack It Up has you covered! Tip: For Amazon return, print your label before coming as a code won't suffice. Consider supporting a small business by visiting Pack It Up!

Antonio Costello (the owner) demonstrates the pinnacle of customer service and professionalism. He…read morewas helpful, knowledgeable, personable and courteous. I drove to multiple locates, unable to receive the assistance I needed until I reached store #4373. Mr Costello and his team are top tier!

horrible service from the location at the Forum! First of all they tend to not have multiple…read morestations open and only like 2 people with lines of guests on many occasions so you must wait 20 mins or more. i went today to do returns and was greated by the owner Antonio who procedeed to say if you have Amazon you can use machine and there was nobody there when I arrived and I said no I would like to wait for agent! He proceeded to say I paid 2000 for that machine! I said sir I have a choice don't I and then he said ok but lots of people us the machine. I just dont understand nor have time for people who don't want to provide customer service to their guests! I'm sorry but there are many UPS stores and customers have choices on shipping their packages! The Schertz location is outstanding with normally 4-6 customer service reps at all times working not just standing around! So got to applaud the owner Mr Fernando for making sure all his guests are taken care of quickly!

I was fortunate to sell a house during the CoronaVirus pandemic. The title company arranged for a…read moremobile notary service as their office was closed. Travis D'Anna of Lone Star Notaries called me to coordinate time and place. He was prompt, polite, and professional. We wore face masks as a safety precaution. If the need arises I will certainly use his services again.

From the owner: We offer mobile loan signings and mobile notary services for the San Antonio area.read more