Great store. Service was great. Timing was awesome I was in and out very quickly. Employees worked…read morequickly and efficiently as it seemed they all knew exactly what to do. I had to return a router and they did very good work not only with me but keeping the flow of customers going. Over all worth it to stop by this location. Will definitely be back in the future.

8/20 2:50 pm. Closes at 3:00. Sign on the door said, "Closed due to storm". No Storm at all…read moretoday. Hot, bright, dry, sunny day. It was a simple drop off. Major inconvenience. Another customer was needing service as well.

Michelle and her employees are dependable and efficient. They make shipping/returning items easy…read moreand cost effective. I also like the fact that Michelle, the owner is almost always present and knows my name. Great customer service from a small business owner is not easy to find these days, Michelle's Pak Mail is the exception.

Had an excellent experience with Michelle at Pakmail. We shipped 3 framed prints (with glass), and…read moreMichelle was very clear about what we might expect with the shipping, what the approximate costs were, and how they would be packed and shipped. She communicated again once she had them packed to let us know the total cost, and again once shipped, giving us the tracking information. Shipping was fast and we much appreciated Michelle's help and very good communication at every step of the process. Would definitely recommend.

Amazing service, totally professional. Very friendly staff and very knowledgeable in what they are…read moredoing. I had some maps laminated there this afternoon. I brought them in, and as I was talking to another customer standing there, they laminated both maps and returned them to me in minimal time. The quality of the mapping lamination was great. The young lady that did the laminating was very knowledgeable, professional, courteous, and seemed very happy in what she was doing. The cost of the lamination was very reasonable. The store was very clean and well lit. The items I looked at, were very well organized and easily to locate. I would highly recommend this Staples on rim Drive.

If I could leave 0 stars I would. Luke was fairly nice but whoever the female working the front end…read morethis evening (7/1/26) was has the worst customer service I've experienced in a long time. When asking a clarifying question about my transaction, she was condescending and outright rude. Her snappy attitude cost this location at least $100 in sales tonight alone, no clue how much I would have spent in the future.

Got my grandmas Christmas tree to her before Christmas and they were so helpful and nice! Would…read morehighly recommend!

This place exceeds customer expectations and quality. I recommend this establishment.read more

The owner of this particular 1/2 price boxes is amazing!!!…read more Helped us put together an art print box. An unusual size, that fed ex did not have. Got us the right boxes and helped us put it together in her store as she wasn't very busy at that moment. So if you need box advice, boxes, shipping supplies and just a very nice person, go to this store!

This place has all your packing and moving needs. Plenty of different box selections to help pack…read moreand arrange various items. All kinds of additional supplies to assist with packing. Most importantly you really can not beat these prices! I found they also had great service. Great service.

Been dropping off a few months now. No problems and they go above and beyond for me. I rented a…read morebox there as well. Value is great as it is truly a one stop shop! DHL. FedEx. UPS and usps all served. Long time business so they know what they are doing. Will continue to use services !!

I got my fingerprints done in October. He put in my Social Security number wrong and costed me a…read morereally good job opportunity. I wished I was able to check the information over myself, but he did not allow me to and gave me a hard time; about doing so.

Walked into this location for the first time since I do a lot of printing and shipping packages. I…read moreused the self-service printing station to print my shipping label, and it was super easy. All I had to do was enter the code from the email on my phone, and my label printed right away. While I was there, I realized I needed a piece of tape from the packing area. There was a woman with glasses and a guy with long hair and glasses helping customers near the printing section, but I was never acknowledged--not even a simple "Welcome to the store" or "Is everything okay?" I've worked my fair share of retail jobs, and I know that even when you're busy, it's important to acknowledge customers. I ended up waiting in line for about 25-30 minutes just to get a piece of tape. When I finally got to Alexis and explained what I needed, she helped me in less than a minute. Alexis was very friendly, helpful, and provided great customer service. I would definitely come back to use the printing services because the process was quick and convenient. However, I'll probably start bringing my own packing supplies since getting assistance for something as simple as tape took much longer than it should have.

A MILLION STARS IF I COULD!…read more I cannot say enough good things about the incredible team at Office Depot, especially Preston and Craig. They truly went above and beyond in every sense of the word--and completely saved the day for me during a major event! I initially came into the store earlier in the day needing a large print job--120 double-sided menus. Due to time constraints on my end, I ended up having to come back with only 10-15 minutes left before the store closed. Most places would have told me to come back tomorrow or given me a hard time about the timing, but not here. Preston was absolutely OUTSTANDING. He immediately jumped in and took ownership of the situation, making sure everything was taken care of with urgency and precision. Craig was right there with him, helping make sure every single menu came out perfectly. The fact that they took on such a large last-minute job with grace, patience, and professionalism meant the world to me. Not only did they complete everything before closing--they exceeded my expectations. Because of their exceptional customer service and commitment, I ended up opening a Business Account with Office Depot right then and there. That's how impressed and grateful I was. People like Preston and Craig are the kind of people I want around my business--people who care, who show up, and who truly go the extra mile. If you're thinking of where to go for your business needs, printing, or anything else--this is the place. I recommend them 1000%. Thank you again for making my life easier, and for being the rockstars that you are!

This review is solely based on first impressions and customer service quality. I was hoping to…read moredrop off my "Amazon" order. I was picking up some dry cleaning next door. I saw the "UPS" sign in the window and assumed that they would be able to take care of a simple scan and hand off. But apparently, this location does not take "Amazon" returns. Well, not every package handling service can do it all. The staff seemed to only be one person, and her name is "Valory". She was very polite and friendly. Though she said she couldn't help, but she was able to direct me to the nearest UPS which was near by. So thank you very much, Valory.

This is my go to spot when I'm sending ANYTHING out. I used to go to the FedEx down the road and I…read morenoticed it would take a bit longer to get my packages mailed out. Service at the mailing spot is extremely quick. There's never a wait and my packages typically send out within the same day!