Dishonest, incompetent, apathetic, and rude. Stay away! The dude at the front counter could care…read moreless whether you're helped or not. It appears he tries to do the least amount of work possible.

I was told at this particular Pak Mail location that the lowest price to mail my larger package via…read moreUSPS Ground Advantage was $88. I had already researched available prices in San Marcos online and knew that the USPS Ground Advantage price should be around $34. When I asked about this, the man helping me innocently continued to tell me the USPS Ground Advantage was $88. When I went directly to USPS to mail my package, they confirmed that that increase in price at the Wonder World Pak Mail (under newer ownership) was purely profit driven, can you believe the markup?! Stay far away from this shady shipping location. And remember, they do nothing but take the package here!, it's still USPS who picks it up from them and does all the work.

This is a drop off place for Amazon, which is how I found the location. It is not a UPS store per…read morese, there isn't one in San Marcos. Nevertheless, the6 do take Amazon returns, package them, and label them according to the Amazon guidelines. Receipts are given to confirm your drop off. The counter guy was pleasant and service was quick.

I would leave 6 stars if it would let me! Mary and her team always make me feel like a valued…read morecustomer and helps me get my packages shipped in a timely fashion!

The most incompetent delivery service I've experienced. Don't know why they are in business. I…read morewon't order anything for delivery if it comes via UPS.

UPS Dropped a $1,300 high end microwave off their truck. They approved my claim but never paid it…read more Even after I turned in the paper work with photos numerous times. NEVER going to use them again if this is the way they treat their customers. I did the right thing and reimbursed my customer. Sure would have been nice if they did the same. Looks like the Ground Advantage Shipping through USPS is going to take them out any way.

So happy I found this local business for all my packing and mailing needs. We had a similar locally…read moreowned business in the town we used to live in, so I was looking for something like that in New Braunfels. Both of the owners (husband and wife) have waited on me the two times I've been in to ship a package. They're both very helpful and knowledgeable. They also helped me find the cheapest way to ship but gave me prices for the other carriers. I can definitely recommend this business. It's top notch, and I feel fortunate to have discovered it.

I purchased a piece of wall art for a friend. The place I purchased it from was unable to wrap it…read moreto protect it. Since we were driving several hours with the art, I wanted it protected. It's also odd shaped and fragile. I brought it to this place. I was helped by the owner. I expected a bit of resistance since I wasn't actually using them for a shipping service, but there was no hesitation at all. The owner jumped right in, made a few suggestions on how to best protect it, and began wrapping. $12 later and the piece was throughly protected. Excellent customer service! I will definitely use them in the future for any shipping needs.

I came in with an assortment of items including framed works and a hat and the owner packaged all…read moremy items, charged me a very affordable rate and it all was delivered unbroken just a few days later. Great service!

Great place to get your mail! Very customer friendly!…read more locally owned by a veteran company

This location was a little difficult to find, because it is off of the feeder Road (Barnes) and on…read morean auxiliary Road. The navigation system took me directly there though. But, when I went to here, I am glad I was here and I'm gonna make it a regular stop. There were four or five people in line, And the representatives working there did a really fast job of working that line quickly. This is a typical UPS store, turn-key operation, and I highly recommend it for your mailing, and other needs.

I came in with a pile of Amazon returns. Logan helped me get through the pile. He, as well as the…read moreother employees, was patient, friendly, and very helpful. So happy to have this UPS location.

Was in the store yesterday and the associate who helped me was AWESOME! Thank you Jomar! You are a…read morewonderful addition to the team and you made my printing/copy experience easy!

I have had a private mailbox here for almost 2 years. I do not know why they made a change in…read morestaff, but the new staff members are the rudest employees. I have never seen such horrible customer service and work ethic. I will be canceling my mailbox at the location as I hate having to set foot in an establishment who would hire such terrible people.

I appreciate that I have alternatives to the Post Office. Besides being able to quote the cost of…read moreusing various delivery services, Freedom Mail offers office services and extended business hours beyond what the post office provides. Thank you for being here!

Getting business/legal/tax transactions done efficiently in a rural area can sometimes be a…read morechallenge, and even more so since the pandemic, as establishments are often running with a skeleton crew staff and limited hours of operation. We were pleased to find Freedom Mail Center available and ready to help us in Sattler when we needed to get a stack of documents related to a sale and transfer of title to be witnessed, notarized, and copied. This particular transaction involved 3 parties and about 10 different documents. The friendly single person working the store was able to offer us plenty of counter space to perform all the signatures and document reviews. He then quickly performed his stamps and signatures, made copies of all the documents for us, and checked us out for a very reasonable price, less than $20 in all. We were finished and on our way in less than 20 minutes. If there was any downside at all, it was that the notary running the store appeared to be smoking or vaping in there; we could smell it, but we didn't see it happen. I'm very sensitive to tobacco smoke and have a strong bias against that behavior after losing several family members (including both parents) to cancer. I won't hold it against Freedom Mail Center, but I mention it here as a fair warning to anyone with similar sensitivities, you may wish to hurry in and out. Since their service is so quick, that shouldn't be a problem!

They are always kind and helpful They are very…read moreknowledgeable I try to give them as much business as possible!

I had a mailbox here for a number of years, and the entire team (particularly Brad) was always…read moresuper helpful when it came to checking our box or sending out a variety of packages.

This place rocks! Helped me with some promotional products for my business and beat everyone's…read moreprice and quality. I worked with Lisa and she was very professional and super friendly. I will be doing all of my printing with colormix from now on.

Lisa is AWESOME! She is your advertising agent and makes your business look unique. Call her and…read morelet her work for you