These guys made the tall pink sign in the picture for an event and just killed it! The quality and…read moreservice was above average from the beginning. We will continue to use these wonderful people for all our sign needs!

Such disappointment. I had called the day prior to see if they engrave Leatherman Raptors(Trauma…read moreShears), I was told yes. I was also told it's $20 for one or 2 for $30. I go there today and I was told they can't do it because it won't lay flat, that they have to build something to hold it, and it will be $30 each! Yikes!

I stopped in to inquire about an address stone and before I knew it I was sitting in the office…read moredesigning one and completing my purchase with an awesome staff member. The lady who helped me was thoughful with my budget and made sure we found something that I loved, the owner LIsa was also there and helped us complete the design. The costumer service and friendliness were excellent, it made the difference between window shopping and making the purchase. I definitely recommend this local business. I'm beyond excited to pick up my piece!

After reading great reviews here and on the Lakeway Swap page on FB, I tasked this place to etch…read moresome Yeti's for me for Christmas gifts. I wanted my hubby's business logo on one side and his and his employee's names/initials on the other (I bought the Yeti's myself and brought them in to be etched). I am super happy with the end product and everyone I have corresponded with here has been very nice. My beef is the poor communication. I"m guessing this is a new and upcoming business? And I understand they were very busy around the holidays, but I would estimate 8 times out of ten that I called them I got a voicemail, left a message and did not get a prompt reply.This place is located in Dripping Springs, so, not so easy just to drive out there to talk to someone. Also, not easy to drive all the way out there to see if your product is ready on Dec 23rd when they won't respond to your messages and confirm that it is indeed done and ready. They didn't inspire a lot of confidence again with the email system. After several attempts at sending them the proper size of biz logo for the etching (it took the 3rd attempt for them to be specific with the file size needed), they sent me a proof that I immediately ok'ed and they responded with a "great, we'll get your order started!". Almost TWO WEEKS later I get an email asking if I'd looked at the proof they'd sent and could I OK it? Uh.....and this on the day they estimated my Yeti's to be done, not just getting started. Like I said, I know it's the holidaze and I really do love the end product, but the process was fairly stressful. I just think they need to work out those kinks and they'd be great!

I ordered yeti tumblers etched with monogram initials. The initials were JDA. The font for the J…read morelooks like a backwards be. No part of it resembles a J. I called to find out if there was something or someway to fix or redo the tumbler and they said I should've asked for a proof. They only offer two options for monogram one looks like a man's style and one looks like a woman's which is fancier. The sample they show on the website is easy to decipher what letter they are. Who would've thought a proof would be needed when choosing three initials. I understand if I had a logo or artwork, but for three initials seemed unnecessary. Most websites show you an example of what your monogram would look like - there's doesn't. Now I'm stuck with a ridiculous looking yeti that I'm supposed to give as a gift. The company offered no resolution whatsoever!

I wanted a unique Mother's Day gift for my wife. They knocked it out of the park with this! A slate…read moresign with our kids saying I Love You!

Supporting locally owned, small businesses is a fabulous way to enrich the local economy. You will…read morenot be disappointed if you choose to do business with locally owned Urban Texas Designs. Justin & Rebecca are not only fantastic people, they are top notch business owners. I have ordered quite a few items from them. The customer service is stellar. They are quick to respond & quick with getting your custom made product completed. They are also incredible about helping your idea turn into something amazing. I have called Rebecca with vague ideas and she has come up with designs for items far better than my imagination. I couldn't find anything bad to say about this business if I tried unless I just made up some nonsense. They are really that good!

He did such an amazing job engraving my two yetis! He was so nice and was able to do them super…read morequickly to accommodate my time crunch! Will definitely be going back for any future engravings!!

At first I thought I was in the wrong place because it is in a basement in a skateboarding shop,…read morebut then they were very helpful. I needed a trophy engraved - I have had trouble doing it in the past because of its age and shape. That said, they took the trophy and gave me and estimated price and delivery date. Much to my surprise it was under budget and done sooner than expected. Owner kept in touch with me through the process. If I need something done in future I won't hesitate to come back - especially now that I know where this hidden gem is.

Had a few things engraved. Friendly and quick service. Quality was also good. Was surprised to have…read morea cowhide cover engraved but she insured it could be done. Very pleased

This store is a Godsend!…read more My gaming store owner friend prodded me to proceed and attempt having the gaming card album I purchased from him at a laser engraving shop near his store The Arena Games in Universal City TX. This custom engraving store specializes in laser technology on almost any surface. After a short phone convo with Laura, she texted me to let me know that Luis might be able to do the engraving while I waited. The rest is amazing history. I have made this store my go-to for all my engraving needs and for some of my special gift shopping i.e. classic chessboards, custom-engraved samurai etc. Kudos to this family-owned business with Luis and Laura's son Zeke.

Tim is the man! Had some leather engraved and it was all I was looking for and more. Great pricing…read moreand outstanding customer service!

Excellent flasks for my bachelor party! Best deal I've ever seen…read more So happy coming back

I needed to replace some plates in fairly short order for several trophies to be used at a church…read morefestival. Saw this shop on Pat Booker and decided to stop by. Not only did they do an awesome job, but the price was very reasonable. Great customer service: friendly and very helpful. Operating hours are limited so make sure you check them, especially if you need something done by a specific date and time. Will definitely use them again in the future.

I stepped in here last minute to get a plaque for a class gift. They jumped on the problem and got…read moreme a solid product just shy or 24 hours from when I ordered. Awesome product, great price, great service. Highly recommend!