This is a drop off place for Amazon, which is how I found the location. It is not a UPS store per…read morese, there isn't one in San Marcos. Nevertheless, the6 do take Amazon returns, package them, and label them according to the Amazon guidelines. Receipts are given to confirm your drop off. The counter guy was pleasant and service was quick.

just about every experience I have with the older lady with the accent and different color eyes is…read morea disrespectful and completely unacceptable in a place with so much customer service I went to school I played football here. I run and I've never been treated like that in San Marcos ever but it seems like this is the second time that I've had this her the first time I put it past us but today is completely unacceptable. I don't know if she thinks because I'm an African-American she can talk to me crazy but please my every time I go in there and I have to speak or work with her. I came into the store. I stepped to the side. She asked me if I needed to be helped. I said no not yet. Then all of a sudden maybe five minutes later she's basically yelling and hollering at me. Do you need to be helped I just asked you if you needed to be helped My response to her was "who are you talking to? " Because I think lost your mind speaking to customers like that, and you should be careful who you speak to as well with such hostility. So we're supposed to happen on the third time when I have an encounter with you and you're rude and disrespectful

The most incompetent delivery service I've experienced. Don't know why they are in business. I…read morewon't order anything for delivery if it comes via UPS.

UPS Dropped a $1,300 high end microwave off their truck. They approved my claim but never paid it…read more Even after I turned in the paper work with photos numerous times. NEVER going to use them again if this is the way they treat their customers. I did the right thing and reimbursed my customer. Sure would have been nice if they did the same. Looks like the Ground Advantage Shipping through USPS is going to take them out any way.

This is a small business that offers an incredible amount of different services…read more It seems like they print just about anything, including banners. They offer post office boxes that are accessible 24 hrs a day. The post office boxes are regular sized, so packages won't fit in them. No problem, they hold your packages for you. They ship with the U.S. Postal Service, UPS, and FedEx. The employees are very customer oriented.

I was surprised (and impressed) at how much this location has to offer in services…read more Labels and banners, FedEx and UPS, printing, and all kinds of related stuff. Their mailboxes are very affordable and they have 24-hour access

So happy I found this local business for all my packing and mailing needs. We had a similar locally…read moreowned business in the town we used to live in, so I was looking for something like that in New Braunfels. Both of the owners (husband and wife) have waited on me the two times I've been in to ship a package. They're both very helpful and knowledgeable. They also helped me find the cheapest way to ship but gave me prices for the other carriers. I can definitely recommend this business. It's top notch, and I feel fortunate to have discovered it.

I purchased a piece of wall art for a friend. The place I purchased it from was unable to wrap it…read moreto protect it. Since we were driving several hours with the art, I wanted it protected. It's also odd shaped and fragile. I brought it to this place. I was helped by the owner. I expected a bit of resistance since I wasn't actually using them for a shipping service, but there was no hesitation at all. The owner jumped right in, made a few suggestions on how to best protect it, and began wrapping. $12 later and the piece was throughly protected. Excellent customer service! I will definitely use them in the future for any shipping needs.

Gabe was a big help! He went above and beyond to make my transaction easy and seamless!read more

Waited 20 minutes inside with no a/c, at least 10 in line 85…read moredegrees with all of us sweating. One employee working. The other man in a black shirt named Austin ignoring the long line. Slowly counting money with a sour face. Bad customer service. Bad owner to make employees work in 85 degrees and not training his employee that customers come first!

Amazing staff and business. They are always helpful and fulfill all of our mail/shipping needs!read more

I came in with an assortment of items including framed works and a hat and the owner packaged all…read moremy items, charged me a very affordable rate and it all was delivered unbroken just a few days later. Great service!

They are always kind and helpful They are very…read moreknowledgeable I try to give them as much business as possible!

I had a mailbox here for a number of years, and the entire team (particularly Brad) was always…read moresuper helpful when it came to checking our box or sending out a variety of packages.

Was in the store yesterday and the associate who helped me was AWESOME! Thank you Jomar! You are a…read morewonderful addition to the team and you made my printing/copy experience easy!

I have had a private mailbox here for almost 2 years. I do not know why they made a change in…read morestaff, but the new staff members are the rudest employees. I have never seen such horrible customer service and work ethic. I will be canceling my mailbox at the location as I hate having to set foot in an establishment who would hire such terrible people.