Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

I called to have my Washer/Dryer looked at for a jammed on/off button with my washer. I received a…read morecall back from Diamond under 2 hours which was the first good sign of their reliability. We made an appointment within two days of our initial conversation. Diamond let me know his ETA which was accurate. Diamond fixed the issue quickly and efficiently and was very capable. I would highly recommend Onefservice....and ask for Diamond.

I needed to replace an air conditioner and a dishwasher and was assisted by an absolute gentleman…read morenamed Alain, whom I later learned to be a manger of the store on Flatbush Avenue. Alain couldn't be more helpful or knowledgeable about the products he sells and his guidance proved invaluable to my wife and me as we really only had very basic knowledge the items we were looking to purchase. Alain showed us different models, compared them to each other and pointed out the pros and cons of each, for our application. We had delivery and install today just a few short days from our encounter and both went extremely well with both teams of installers providing a clean and professional installation. We are extremely happy with our purchase and are grateful that PC Richard has a dependable team representing their company. PC never lets us down. In the age of online shopping, this was a seamless and worthwhile experience. Thanks to Alain and his team.

I know this may come as a shock to the inconsiderate assholes in corporate at PC Richard but my…read morewife and I didn't purchase a $1500 Frederick wall master from them four years ago to sit here sweating waiting for a repair man for the third year in a row. my last air conditioner ran for 13 years straight however technology and improvement took apart that used to be a metal switch and made it into a circuit board that cost $800 that fails almost regularly. It seems on schedule during the hottest day of the year, every June instead of being helpful empathetic, sympathetic, or trying to correct the problem everyone that I talk to at PC Richards is a standoffish clown. Do not buy electronics from these people. I feel CHEATED

I purchased a dishwasher and we're very pleased. They're kind understanding, professional. I would…read morerecommend this place to my friends and family. Very grateful to have dealt with wonderful people helpful and they're nearby my house. Thank You for your service!

It's nice to have an electronics and general gaming store nearby. Usually…read more It'd be nicer if said electronics and gaming store actually carried more than one of every item, and had a decent selection of stock instead of a haphazard collection that looks like they scavenged excess supplies from other places. But the fun doesn't stop there. I've gone into this place a number of times looking for specific items - headphones, a game, electronics of some kind, whatever - and not only was I not greeted when I walked in (even when I was the only customer in the store), but I was ignored even when I asked for assistance. Sorry guys, but that kind of behavior toward your patrons does NOT promote future business. Avoid when possible, unless you don't mind jumping up and down and yelling for attention while the guys behind the counter are busy texting on their cellphones.

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Very professional! He did a great job at fixing my oven and communicated every step of the way…read more Will reach out again.

The manager George and his sales associate Michael went above and beyond to meet my needs as a…read morecustomer for an air conditioner. Michael the sales associate installed a wall unit air conditioner for the first time he did an amazing job! Great staff will definitely recommend and will be returning to this store for sure!

Walked in and was immediately helped by a gentleman named Mark. Mark was helpful and friendly. I…read moremade a tv purchase for my mom and needed it delivered to a nearby address. Mark made it possible to get it done - same day, no extra charge.

NY Tech Tv Repair did a fantastic job. Alen is extremely knowledgeable and professional. The…read morepricing was fair, reasonable and transparent! CK

Appointment scheduled for Friday, 21Sept2023 with technician "Alexi", 9am-5pm window to repair wine…read morefridge; provider NY Tech TV Repair would not provide a shorter window. Charged $163. Technician never arrived nor did he call to provide an ETA. I called on Monday 25Sep2023 and provider apparently had no idea that Technician never arrived at appointment. I inquired if I made another appointment and took the day off how can I be sure the technician would show up? Customer service replied, I only schedule, and can't ensure the technician will show up. CAVEAT EMPTOR! [end]