Writing this review because I really want this new business to succeed! Here's everything I think you should know before making your way to Shop City to try out The Kebab and Seafood Place
1. They JUST opened and the staff appears to be 3-4 people maximum. They are very kind. The older gentleman appears to not know much English, but is never less constantly bringing out food, clearing dishes, and filling waters. However, if you have questions on their extensive menu offerings, he'll probably go and fetch the youger gentleman who works there.
2. In relation to point one, you will WAIT quite a bit for your food. This is due to (1) a recent opening, (2) being understaffed in relation to the business they're getting (which is great, so many people were there on a Friday evening!), and the fact they make everything from scratch. We were a party of 6 and the food took approx 1.5 hours. Not ideal, I know but worth the wait. They also brought out some chili paneer and an appetizer on them which was not only very kind but DELICIOUS (I would go back just for that honestly)
3. In relation to point 2, they describe themselves (or perhaps want to be?) a primarily takeout restaurant. This is a bit confusing given the outdoor and indoor seating they offer, nor is that indicated on the website anywhere. However it makes sense given the length of time it takes for the food (where takeout would provide more time to prepare, at least I theory) but less so for the piping hot kebabs that come out on hotplates that would not have the same experience or taste as it would dining in.
4. Related to point 1 and 3, because they're new and strive to be takeout only, THERE IS NO BATHROOM! I don't work for NYS Health, but that doesn't seem quite right for a restaurant offering a dine in option. If you need to use the restroom, Tops, in the same parking lot has one (isle 4, all the time way back) -- ladies: bring a buddy. They said they're working on it, I hope that is the case.
Lastly, the food is really good. It is clear they take time in both flavor and presentation (which my pictures do not do justice to). Give this place a try, it is worth the wait -- just plan accordingly for now! read more