This place has been here forever but I feel like it's gotten a lot better in the past few years!! I went the other day and had great service, the chip baskets were kept full, and our food came quickly! The move here is to order one of the combos. You can't go wrong with any of their enchiladas or a puffy taco. It's the perfect Mexican restaurant vibe and is clean and not painfully busy. I look forward to coming here when I'm in town and don't feel like driving to Longview. And the green sauce is fire read more

I'm going to be honest. I just didn't enjoy my meal. I had what was supposed to be the shrimp enchiladas, but it was really a cheese enchilada with a couple of shrimp on it. The rice and beans were the best part of my meal. I also had a jalapeño-Lime margarita because I was just curious and was hoping for some redemption for the lackluster meal. I didn't really find it. Think of Spicy, Lime Fabuloso with some tequila thrown in and garnished with a jalapeño pepper. I truly tried to find something I like. Perhaps I can say that I truly liked the chips and salsa served up at the table. But that's the best I can do. The Service was good but not great. I suppose this place serves some kind of niché in the market, but I'm just not part of it. Even the free ice cream didn't make me change my mind. read more

The Jalapeno Tree - Allegedly "Shrimp Enchiladas" - Mexican Near Me - Kilgore, Texas

On my Jalapeño Tree bucket list this is #7. And definitely in my top 3. The curb appeal is standard, but the interior is jam packed with jalapeño tree esthetics. Andrew (our server) admitted that he was still learning and that he might have to clarify our order and ask questions. I'm assuming based on what his computer needed him to type in. The only flaw in our service occurred BECAUSE he chose to guess. The menu said my meal came with beans, but he chose rice instead. No thanks. Outside of that one mistake he was great! Mom ordered the LTO taco bowl. ($10) She wanted a combo beef n chicken- she received beef only. Andrew said combo was achievable. The kitchen failed to execute. I ordered the queso shrimp ($15) seriously good food. I ate until I hurt. White queso never fails -cup- ($7) 2 tea and lunch for 2- $40 Absolutely recommend- because Hello Jalapeño Tree read more

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Came to Kilgore to visit my cousin and we ended up here for lunch! Super cute place; very colorfully decorated. They offered a ton of options. The waitress was super sweet and attentive; never left our drink go less than half full. Everything we ordered was tasty and the portions were quite large. Price point was great and everything came out fast! Definitely would come here again if in Kilgore again! read more

The Jalapeno Tree - a plate of food - Mexican Near Me - Kilgore, Texas

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We navigated but either the address or directions were wrong so we didn't find it. Id call to check the address.

They say crazy good Mexican food... so I had to go see for myself. I ordered the Bob Hope. It had a cheese enchilada, chicken enchilada and chicken flauta. It was delicious!! The chicken was shredded and had such an great flavor. I ordered the grilled squash and it was so yummy!!! And they served a queso puffy taco with it. And save room for the dessert. I didn't get a picture but the sopapilla was jalapeño shaped and came with honey butter or just honey to dip it in. It was fantastic. I also appreciate that they had a sign up acknowledging their struggle during these times with employees. I'd much rather wait for good service (which is absolutely what I received) than be sat and have to wait because someone is understaffed. Can't wait to go back!!! ...maybe tonight. read more

As usual, they left something off our to-go order. This happens all too often. I leave a tip every time and getting tired of leaving a tip for service and the order is incomplete. Someone needs to check the outgoing orders before handing them to the customer. read more

The Jalapeno Tree - Mexican Near Me - Kilgore, Texas

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Amazing food and free ice cream at the end! oversized parking lot so you'll always find spot!

Terrible dining experience. My wife stopped in for lunch at the Kilgore, TX location. I had a simple taco/tamale combo plate, and my wife ordered the lunch beef fajita quesadilla. My food was so-so, not terrible, but nothing to write home about. My wife's quesadilla, on the other hand, was dry and tasteless, and looked as though it had been sitting under a heat lamp for awhile. As disappointing as the food was, the service was much, much worse. Once our waitress brought our food, she hurried off, and we didn't see her again until she brought the check. When asked how everything was, my wife told her about the terrible quesadilla (Which had only 2 bites out of it), and she blew us off as if it was no big deal, and walked off again. We flagged down another server and asked to speak to the manager. Speaking with the manager it was obvious why the service was so bad. He was just as dismissive as our server and actually told us that the flavor of their food was out of their control. (Um, WHAT????) He refused to remove her food from the ticket, and instead told us that when we came back in he would give us a discount. Believe me, there will be no next time! read more

I've been to this Jalapeno Tree several times now, each time with coworkers. As soon as you sit, they bring out chips with some salsa and a creamy whitish-green dip, all of which are pretty good. Being vegetarian, the options at most Mexican places is limited to the basics: enchiladas, quesadillas or chile relleno (cheese only). Of all the different varieties of each of the options I've tried here, none of them have really ever left me walking away impressed. The food isn't bad, I've just certainly had better at other Mexican food places. My coworkers seem to enjoy what they get here, so that's good. Today, I finally tried the vegetarian quesadillas, which have squash, spinach and mushrooms. These come with a side of guac, sour cream and queso. These are probably the best dish I've had here, so I was pleasant surprised. I know we'll continue coming here, so I think this will be my go-to dish from now on. Nice perk: They give free soft serve ice cream! read more

The Jalapeno Tree - Vegetarian Quesadilla - Mexican Near Me - Kilgore, Texas

We happened to stop by as we were traveling to Dallas. The food was excellent and the service was great. I was amazed how tender the fajita steak was compared to other restaurants. I highly recommend this restaurant! read more

For the first time in many years I decided to celebrate my birthday in my hometown. I live tacos love Mexican food so my mom brought me here to celebrate my birthday. We walked in were greeted there was maybe a 10 minute wait. We were seated our drink orders were taken and can we just talk about the sangria swirled margarita. It was 1 of the best I've had. The menu was easy to understand and our waitress was great. The food arrived as did my 2nd margarita and we couldn't have been happier. Everything we ordered loved up to our expectations will definitely return. It's safe to say I had a wonderful birthday I had great food and spent it with family. What more could I ask for? read more

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I love jalapeño tree's avocado ranch dip, I could eat myself sick on chips and that dip. I've had several things there that were pretty good and I've had a few things there that I didn't care for at all, so for me it's a hit and miss. I think it probably depends on individual taste more than anything. read more

Food is always good. Service is not consistent due to short staffing, but the staff they do have is always excellent. Love their swirls!

Subpar TexMex, poor service, and inept management. Not much else I can say about this place.

the service was bad. went with my boyfriend and after we got sat, we were brought chips and then were just completely ignored. we sat right in front of the host stand and they watched us not get helped for 15 minutes after they sat us and did nothing, servers also looked over at us and no one helped! read more

Service is awful. Expect to wait 30 minutes to even get put the list. They're lucky the food is great. Save your time and go to Taco Bell if you don't want to wait an hour. read more

I asked my nice waitress about her hourly wage and she told me it was 2.15! It is no surprise that they can't handle a dinner rush, no one wants to work for these greedy people. You may have to wait 25 minutes for a booth, because they can't keep good employees. read more

We both ordered taco salads for lunch today and we thought they were really good. I think our server was setting them on our table within four or five minutes of ordering! The ground beef in them was seasoned perfectly and all the ingredients were fresh. The complimentary chips are salsa were as good as you will find anywhere. The salsa was finely puréed just the way we like it! The guy who waited on us was friendly and took time to answer the questions we had. I can see us eating here again! read more

Service was so terrible that we never even received food before we left and had to take it to go. The server was inattentive in addition to the extremely slow service. read more

Horrible customer service. Extremely long wait times for to-go orders and their food quality is seriously sun-par compared to the Henderson location. Even if you are a Kilgore local...order from Henderson for a much nicer crew and way better food. read more

Decent service, food not so great maybe just an off night in the kitchen. Large amounts of grease in taco beef Fajita beef well under down close to rare on both fajita order and nachos. When manager was told she tried to brush it off as they serve beef fajita meat as medium rare even after stating that for all the many years coming here that was never the case she brushed it off saying the server should have told us. read more

The Jalapeno Tree - Taco beef grease pool - Mexican Near Me - Kilgore, Texas

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I love Jalapeno Tree, but this place is subpar for the chain. Service is very lacking and food is never consistent. Also, they now charge you a dollar for sour cream or cheese. Why is that even a thing? No mi gusta. read more

This was place was disappointing and not worth the money. Food came out fast making me think it's frozen and then microwaved. It was lukewarm temperature. My Mom's Tamales look like they were 2 days old, and the rice was very dry like it too had been in the kitchen a while. I would go to fast food restaurant vs going here again. Oh yeah, and they do not have a full bar. read more

The Jalapeno Tree - Vegan enchilada platter - Mexican Near Me - Kilgore, Texas

I was in Kilgore for a few days, and kept driving by this place, and several times, there were many cars. Thought that was a good barometer, plus I yearned for a good tortilla soup. Ordered just a bowl of soup and tea. That's it. Wasn't dissappointed at all.... good soup. Chips and salsa were average, green sauce was better than the red. Only complaint... guess in a small town everyone knows everyone else. The waitress decided to carry on a conversation with the table behind me for the duration of my meal. I was alone so I didn't have someone else to take my mind off of the discussion. Soup, drink, chips--- dinner was less than $8. Can't beat that now can ya? read more

The food is good. Service is excellent, staff is super friendly and nice. Bathrooms are clean. Bar area is very roomy. Probably only negative is very few channels on TV. But I would definitely recommend. I have spoken_JuN read more

Hands down the BEST Tex Mex I've ever eaten and goes for any Jalapeño Tree I've been to. Wish we had 1 in Louisiana :-( Always great amazing tasting food! Couldn't begin to tell you which is my favorite dish, there are so many :-) read more

This place is always clean and has wonderful staff! I recommend the Chicken Club Tacos, they never disappoint and are always over flowing with toppings. read more

The Jalapeno Tree - Chicken Club Tacos & sauteed zucchini & squash - Mexican Near Me - Kilgore, Texas

Wow this place is awful. Old ginger boy messed up 75% of our order. Not only that, it was incomplete and late. Had to get our own refills and beg for a few chips. Awful experience. My heart actually hurts for the quality of food, I think I could cry. My stomach is starting to cramp as a sit here and think about having to drive home. Seriously y'all, I can't even right now. Save your money and treat yourself to El Sombrero instead. PS the ice cream machine was down read more

Green sauce is the best. Red sauce isn't bad. Chips were hot and had the perfect texture. The tortillas are fantastic. You also have your free ice cream at the end. Service was great. Food came out in a timely matter. Not super fast like Tele's, but right about average. I got the fajitas that have bacon, cheese, grilled onions, and mushrooms. The beef was great. Seemed to be cooked just right. Prices are not dirt cheap. About the same $ as eating at chilis, but the quality is worth it. read more

The last few times I have eaten here my experience was so awful. Tables have plastic tablecloth with lots of patterns so it hides a bunch of filth. Food was sub par. Service was bad. I would rather eat Taco Bell then go here again. Just sad I remember when this was a good restaurant. read more

If I had read the reviews before going I might not have eaten here. But my wife and I drove by and saw lots of cars and decided to try it. Very glad we did. We both enjoyed what we ordered. Maybe it's not the best I've had, but it's the best I've had in a while. Would definitely go back. read more

Staff is prompt and courteous. Have only had a few problems with the food, but even then it was comped and replaced by the manager. Environment is clean and inviting for adults and children. Offers affordable and delicious meals. Go-to restaurant for our family. read more

Service was terrible. Sat over 5 mins was never asked for a drink order chips were never brought to the table. Waitress walked by 2x with her head down hoping not to be noticed. It was 245 in the afternoon so not busy at all. Bar area still had lunch dishes sitting there not cleared. And bathroom was nasty. read more

I like the food, most of the time. We've been several times but it's the inattentive waitstaff that makes us hesitant to return each time. Unfortunately, in this town, your choices are limited. They always under cook the corn dog that my daughter orders, always. I know she shouldn't order a corn dog at a Mexican restaurant, but she does. If you're going to have it on the menu, prepare it correctly. read more

They just played Bon Jovi's "Bad Medicine" on Jalapeno Tree radio! Plus, the quesadillas are good and the wait staff is super nice.

How can a Mexican restaurant not have good crispy beef tacos? These are dry and tasteless. The lettuce is that pre-cut stuff in the sack treated with preservative which remains on the lettuce and tastes awful. Fajitas remain the only choice for a decent meal but even then the guacamole tastes pre-packaged and not fresh. Very disappointing food from what could be a good Mexican restaurant. read more

Me and my son went around 2 PM on a Saturday. Seated quickly. We never had a waitress come by, nor did anyone bring chips and sauce. They were not really crowded. Finally a man comes by and asks if we have been served. Nope. He brought us chips and drinks and said he would have someone come by. Never did. In between his other duties we did get food. Drinks stayed empty most of time. Another manager came by asking every table but ours if everything was ok. Food was ok. Not up to par. Overall probably worst experience I have had here. Will be a bit before I venture in there again. Will try some other places in Kilgore. Major disappointment for Jalapeno Tree. read more

The food is usually very good, and you get free soft serve ice-cream for dessert which the kids love. Chips and salsa are above average. Service is hit or miss. My favorite dish is the beef quesadillas. Good stuff! Another pro is that they occasionally run a special where you can get a $10 gift card for the purchase of a $25 gift card. THAT's a great deal! read more

Wow. Service was great food was AWEFUL! The brisket taco was like rubber. Chicken nachos not worth eating. Out of 8 people at our table was said it was ok. read more