Great service, very fast and reasonably priced. Owner is Very knowledgeable. Highly recommended.read more

Friendly service, prompt repair and very knowledgeable. So glad I went to the store for phone…read morerepair

Would not recommend this company... we brought our laptop here because the screen broke and they…read morecharged us for a new camera, cooling fans, screen, processor, etc... and it still DOES NOT WORK!!! On top of this, the owner or manager of the company offered to put a used processor out of his own personal computer that is several years old into our computer... And to complete my great service with this company, the screen is still broken and the cooling fans were never actually replaced, it still has the old fans inside it after taking the laptop apart myself. Do NOT go to this company, just buy a new computer... I spent $650 on this repair and could have boughten a new laptop of same version or slightly newer for just a couple hundred dollars more. Also, our repair took over two months!!! This company Sucks!

Helped me right away with a phone that wouldn't charge greatly appreciate there help!read more

Robert is kind and quick! I worked across 3rd St from them and could pop over and get great help.read more

I've been to Willstech twice - great customer service, fast turnaround time, lovely to work with. I…read moreneeded a replacement screen for my phone and Robert gave me the best quote out of several repair shops. Highly recommend.

Review: Experience with Paul the Computer Guy…read more I need the "E" key on my ASUS ROG laptop repaired. I was aware this might require a full keyboard replacement. I still do. I first sent an email, and a week went by without any response. After following up, I was asked for additional model information, which I immediately provided. A week later, I was told the replacement part was not available. I then found a replacement keyboard online and asked if it would work. The answer was yes, but only if a special tool was used, and they do not have this tool. Response received: "That would work, if I had the equipment to heat mold the keyboard in. Unfortunately, the keyboard is attached with melted plastic, not screws, so it requires special equipment. I would need the entire palmrest/upper case to do the repair." Communication was slow, and there was little expressed interest in completing the repair I need.. ASUS has also not been helpful. The result is that I have a 2-year-old laptop that is close to unusable because of a non-functioning "E".

Paul's office fixed the computer over lunch period in a few minutes. Returned the computer after…read morefixing problems with Google Chrome brouser and a few other things. He was very knowledgable and quick in making the needed repairs. His costs were very reasonable and service excellent. He gave good advice on how to maintain a computer.

I highly recommend The Computer Shop of Redmond. Chris has fixed numerous issues for us, including…read morea significant bank hack affecting the home and business computers; the laptop sync; autosave function on both the business and laptop; install of cameras for computer remote recording at the office and a variety of other issues over the years. Always helpful, always with patience, always providing tips, affordable and overall great service and knowledge. Do NOT hesitate to use them.

Great little shop that is helping my older mother with a computer upgrade and transfer of…read moreinformation. The person helping us was very nice and considerate of the need to go slow and explain the process. Price was very reasonable and fixed for the transfer. Offered remote support and malware / virus mitigation. Thank you!

Joe is patient and kind and gracious. I recommend this business all day every day. I could not be…read morehappier with my experience.

Joe at Quickstart just saved me $1700, and hooked me up with better devises than I was planning! I…read morewas about to buy a newIPadPro and MacBook through the Apple site, and luckily called Joe to get his thoughts before I pulled the trigger. Thanks to Joe I have a much more robust MacBook than I was planning, for way less $$, and he helped me realize what accessories I needed and didn't need. Plus, he set them up for me - within 24 hours I had both devices, completely set up and optimized. I've been buying computers from Joe for years for both personal and business use, and I will be sure to always go to him in the future!

Kayla was very helpful. She repaired my iPhone 15 and helped me adjust its settings so an annoying…read morepop-up went away. This actually improved some other related features that come up in my everyday work. She was pleasant and kind.

Great job Mactek! They had the batteries in stock for both phones and had them switched out within…read moretwo hours. Thanks for making it easy!

This business is the best! I had a computer problem that he fixed over the phone with me during a…read morelengthy phone call. Amazing! Of note: I called one other computer company before him and they said I could bring it in or call someone who made house calls and were unsure if they could fix it. Don't go anywhere else! Heather Sullivan

They literally saved the day for us. We were in Oregon on a multi-week motorcycle trip which we…read morewere filming for our YouTube channel. As luck would have it, I accidentally formatted one of my SD cards. I got in touch with Gaertner PC and they got all but a few of my files back. The SD card had nearly a week of video on it - days of hard work would have been lost. Can't tell you how much we appreciated the help and service, losing that much content would have been really disappointing.