After a few years I needed to update my iPhone and again purchased a refurbished phone from…read moreMekanix. I did this on a trip from Portland to Eugene. After getting back to Portland I had some difficulties and called them and they said they would honor the warranty. I was unable to get down to Portland and several months later the display froze. I called, they said to send it down. I did and they repaired both problems without charge. Now you know why I went to Eugene Mekanix to update my phone. They are simply the best.

Always great service and I leave with an operational phone!…read moreMatt and crew are always so helpful and nice!

I came in here yesterday thinking I needed a new battery for the key fob to a friend's truck I'm…read morecurrently driving. It started acting up the day before, and I couldn't unlock it. The story of locking myself out of his truck with the keys in my hand makes for a great phone call. I walked in and was immediately greeted by an employee, who was very kind and helpful. I explained what had happened. He took it all apart and asked me questions. Given it isn't my own truck and key fob, I didn't have the best answers. The nicest thing was the employee asked me if I knew about the hidden key inside the fob. Which I didn't until I called my friend when the fob stopped working. I really appreciate when someone wants to teach me something new, and was kind about it. The employee had everything fixed and put back together in less than ten minutes. I asked if we could go outside and test it. We walked out and each pushed the lock and unlock buttons, so it was clear everything was working perfectly. I noticed two other employees who asked if I was being helped and then moved on to the next customer to help them. They all appeared to be as kind and welcoming as the one helping me. The whole thing cost me like $25. It wasn't expensive, in my opinion. He stapled the receipt to a flyer that I left in the truck for warranty purposes. He was happy to put the warranty stuff in my friend's name and phone number. When cashing me out, he asked if I needed anything else. I said, I've never been here. Find me something I can't live without. He told me about a couple specials, although nothing I needed at that moment. But he still tried, and I was happy to hear about all of it. Would I return? Absolutely! The customer service here was amazing. Most of the time when I'm talking about anything car related, I'm met with someone who is condescending because I'm female. It's happened a million times before. But it didn't here, and I'm definitely impressed. It took ten minutes and $25 for the problem to be fixed, with no effort on my part. It was all done for me. I left extremely happy about the entire thing, and would absolutely come back in the future. Review 40 of 2025.

I've been a customer with Batteries Plus for as long as I can remember, and I loooooooooooove the…read morefact that they have any kind of batteries that you need. The trick is to bring in whatever machine you have that's battery-powered, in order to obtain the right kind of battery(ies). I've just now tried to call the phone number, but it says the one I dialed is invalid. Despite the fact that I've called them many times before. Did your phone number recently get changed? I still wanna give Batteries Plus a solid 5 stars. Or better yet? How about 1,000,000,000,000,000,000,000,000,000,000,000 stars! You guys are the best!

I'm looking for a phone to replace the one my son has, an IPhone 5 from Verizon. Tired of getting…read morerobbed by high prices from Verizon, I come in and meet Taylor and Trent. These two know their business and are very competent. I really don't want or like the newer phones with no buttons, so they set me up with a decent iPhone 6. $200 and no strings attached, RockStar! We did have an issue and went back to see what could be done. These guys are good! They ended up swapping the phone out and verified everything was working before we left the store. Very refreshing to find some honestly decent customer service these days! Especially from these two who really know what they are about. Keep up the good work, when my phone dies out I'll be back! ....my son is happily setting up his new phone..

I have bought several phones for my family here and have 5 phones right now that have originated at…read morethis store. I've had a lot of help from them setting up those phones and dealing with the kinds of things that can drive me a bit crazy with cell phones. They have worked with me and my family. I depend on them. This store is excellent! I could not recommend this store more. See them.

Great service from a highly knowledgeable and experienced cell phone repairman. I was ready to…read moreditch my cell phone, but Steve (the owner) did some magic and it now works better than new! Also good prices on electronics and other goodies.

Went in at the end of the evening and asked how much it would cost to clean the charging port on my…read morecell phone. The owner cleaned it out for free! He was extremely nice and very knowledgeable! I would recommend him over anyone else....they are extremely affordable on all other repairs as well. Amazing service! Thank you so much for your help!

Today ends more than a month of my horrible ordeal with the Web Zone. I came to them in part…read morebecause they had "good" yelp reviews. I now know that the majority of this businesses accurate reviews can be found in the "not recommended" area. If you aren't a regular Yelp user, your review doesn't get recommended. If I had read some of those reviews, I never would have gone to this business. I went there more than a month ago to get my iMac fixed. I signed a contract for $95 in service fees (but wasn't offered a copy of the contract, which he is legally obligated to do) and was told the vast majority of things could be fixed in a few days. Fast forward a few weeks and my computer still isn't fixed and I have been charged an additional $425 in parts that either didn't work at all or didn't fix my computer. Total charges of $520 and I have absolutely nothing to show for it. Web Zone deemed my computer "unfixable." When I indicated some of my charges could be considered fraudulent, manager Kevin wouldn't give back my computer until I paid him $250 in cash. I have much more I could say about my insane experience, but I'll just end by saying that you should go to another place if you are considering this one.

This place has a couple reviews (and A LOT of filtered negative reviews) but the overall experience…read moreis not great. The Web Zone has vague, confusing charging policies. The final price they charged was much more than the initial quote and the actual service took so much longer than expected. Also, the service takes a really long time. The employees do not seem to get along with each other, which could be why customer service suffers. It's best to go somewhere else in Eugene-Springfield for similar service.

I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.