The iPhone Guy

(34 reviews)

Friendly service, prompt repair and very knowledgeable. So glad I went to the store for phone…read morerepair

Great service, very fast and reasonably priced. Owner is Very knowledgeable. Highly recommended.read more

The iPhone Professor

(45 reviews)

Get the estimated cost before leaving your equipment at the store! They charged $150, without…read moreexplanation, for changing the file type of contacts on a thumb drive.

Great store!! Very helpful, knowledgeable staff. The fees are reasonable. I highly recommend…read morethis small business!

Batteries Plus

3.2

(34 reviews)

Yelp is of course a place for reviews based on individual experiences. That said, I'm just going to…read morerefer you to Camille H's review because what she wrote is what I'd have written.

Expensive, but well stocked! They give veterans a discount and the staff is knowledgeable.read more

Simplify Simple

4.6

(56 reviews)

Would not recommend this company... we brought our laptop here because the screen broke and they…read morecharged us for a new camera, cooling fans, screen, processor, etc... and it still DOES NOT WORK!!! On top of this, the owner or manager of the company offered to put a used processor out of his own personal computer that is several years old into our computer... And to complete my great service with this company, the screen is still broken and the cooling fans were never actually replaced, it still has the old fans inside it after taking the laptop apart myself. Do NOT go to this company, just buy a new computer... I spent $650 on this repair and could have boughten a new laptop of same version or slightly newer for just a couple hundred dollars more. Also, our repair took over two months!!! This company Sucks!

Helped me right away with a phone that wouldn't charge greatly appreciate there help!read more

MPS Consulting

(4 reviews)

i'm so glad I found Michael. He fixed my problem right away and then gave me some useful advice…read more Very good experience.

Today I had that horrible heart-dropping moment - I walked away from my MacBook, and when I…read morereturned 5 minutes later it was dead, and I was dead because I was in the middle of finishing something for a deadline. So, there was a lot of dead in my day... And then I called Michael and Paula at MPS Consulting. And my day was filled with a lot less six feet under. In fact, it was transformed by an excellent service response time, great conversation while the problem was assessed, and the verdict that while my battery in fact had bit the dust, my laptop was salvageable, and I was back in business and working away in less than 2 hours! To top it off, both Michael and Paula are very knowledgable about Apple products, have great service and rates, and will recycle parts as well as assist you in buying your next laptop. I highly recommend next time you need any laptop maintenance or have that "Oh sh*t" moment with your Apple product.

Mactek

4.5

(37 reviews)

In the year 2026, when most people just can't wait to go to some business, have a bad experience,…read moreand whine and complain about it online, I challenge any of you haters to walk into Mactek and have an honest complaint about the service you receive. This place is phenomenal. Full of do-gooders. Go-getters. Absolute champions of competency at their craft, and their craft is in high demand in the technological age. I've come into this business twice now, and both times I left feeling like I made the right decision going to these guys for help. A few months ago, I broke my 6 year old iPhone that I was too stubborn to replace. After they did a phenomenal job fixing it for me, I dropped it in the lake (my own fault) and it was clear it was time to just replace the device. I tried going to my phone carrier first (my phone carrier has 2 stores in bend. I have NEVER had a good experience at either of my own phone carrier's stores.) After wasting 2 hours in one of these said stores, I knew it was time to call in the big guns and just go to Mactek. Let me tell you I could have easily saved more than 2 hours of my life if i had just went to Mactek first. Colm greeted me the moment I walked in, I told him I need a new phone, gotta transfer some data from my old one that barely works, and he was more than helpful to all of my problems. He went so far above and beyond to make sure I was set up with my new phone, he even transferred my number/cellular data onto my new phone without me having to go back to my phone carrier store. I'm beyond impressed with this place and I'm about to tell everyone not just in central Oregon, but in the entire state of Oregon and beyond that this is the best Tec repair store in this time zone. Maybe the world.

Kayla was very helpful. She repaired my iPhone 15 and helped me adjust its settings so an annoying…read morepop-up went away. This actually improved some other related features that come up in my everyday work. She was pleasant and kind.

The Smart Phone Doc

1.0

(3 reviews)

Sucks. They sold me a phone that hasn't been paid off to the company. Also the owner treated me…read morelike shit. I don't appreciate that.

Dropped an iPad just before Christmas to fix a cracked screen. Was told it would be 15 minutes and…read morereturned 2 hours later and was not completed. After several weeks of calling and getting yelled at or stopping by to find it closed during normal business hours it was finally completed after 2 months. The sound no longer works and the screen is peeling off. They will ruin your device. Go to staples or batteries plus or anywhere else. We cannot use the iPad they "fixed"

Willstech Computer Solution

4.2

(19 reviews)

Robert is kind and quick! I worked across 3rd St from them and could pop over and get great help.read more

I've been to Willstech twice - great customer service, fast turnaround time, lovely to work with. I…read moreneeded a replacement screen for my phone and Robert gave me the best quote out of several repair shops. Highly recommend.

Paul The Computer Guy

(54 reviews)

Very knowledgeable and when he didn't know the answer he did a little research and helped me solve…read moremy issue just talking on the phone.

Review: Experience with Paul the Computer Guy…read more I need the "E" key on my ASUS ROG laptop repaired. I was aware this might require a full keyboard replacement. I still do. I first sent an email, and a week went by without any response. After following up, I was asked for additional model information, which I immediately provided. A week later, I was told the replacement part was not available. I then found a replacement keyboard online and asked if it would work. The answer was yes, but only if a special tool was used, and they do not have this tool. Response received: "That would work, if I had the equipment to heat mold the keyboard in. Unfortunately, the keyboard is attached with melted plastic, not screws, so it requires special equipment. I would need the entire palmrest/upper case to do the repair." Communication was slow, and there was little expressed interest in completing the repair I need.. ASUS has also not been helpful. The result is that I have a 2-year-old laptop that is close to unusable because of a non-functioning "E".

Scissorbird Sewing & Alterations

(104 reviews)

I've had several items hemmed or altered and consistently receive friendly, supportive help,…read moreskilled results. The hems look like the originals and wear beautifully. They go out of their way to assist.

Beware if you are considering Scissor Bird Alterations for an expensive or sentimental garment…read more I rarely leave negative reviews, but after my experience, I feel obligated to share what happened. Like many customers, I felt reassured when I walked into the shop and saw numerous bridal gowns in the store AND I read the cusotmer reviews before I brought my dress. I believed my expensive designer gown would be in experienced hands. Unfortunately, that was not my experience. I brought my gown to Scissor Bird Alterations to be taken in on the sides and hemmed for my son's wedding. The side alterations were acceptable, but the hemming was not. The first time I picked up my dress, I immediately noticed that the new hem was clearly visible all the way around the gown. Instead of preserving the original look of the dress, there was an obvious stitched line that changed its appearance. When I questioned it, Marta told me that this was how the original hem looked. I showed her photographs from the designer's website, which clearly showed that the original gown did not have a visible stitched hem. After seeing the photos, she agreed to keep the dress and rework the hem. I was so concerned that I returned the very next day because I no longer felt comfortable with the alterations. I was considering taking the dress elsewhere, but Marta reassured me that she could correct the issues, so I trusted her and left it with her a second time. When I picked up the dress again, the visible stitching had been improved, but the hem was now puckered and uneven in multiple places. Marta told me to take the gown to a professional dry cleaner to have it pressed, explaining that the pressing would allow the hem to lay flat. In all my years of having clothing altered, I have never picked up a garment from a tailor that was not ready to wear. I followed her recommendation and paid to have the gown professionally pressed and cleaned. Unfortunately, the professional pressing did not correct the puckering or uneven hem. I also had to pay to have the gown professionally cleaned because the hem had become noticeably dirty during the alteration process. My shoes, which I wore only during my fittings in the shop, were also dirty on the bottom. With my son's wedding only days away, I sought a second opinion from Pinpoint Alterations. They opened the hem to inspect the previous alteration work because the puckering could not be corrected by pressing alone. Watching another tailor carefully take apart an expensive designer gown in an attempt to salvage it just days before my son's wedding was heartbreaking. After I contacted Marta again, she offered to inspect the dress. I appreciate that she made the offer, but by that point another inspection was not what I needed. I had already given her the opportunity to correct the work, followed her recommendation to have the gown professionally pressed, and the results had not changed. What concerned me most was not simply that the alterations did not turn out well, but that the dress was presented to me as finished despite workmanship that I immediately questioned. The visible stitched hem was apparent the first time I picked it up, and after it was reworked, the puckering and uneven hem were also evident. As a customer, I expected an expensive designer gown to leave the shop in a wearable condition--not require professional pressing and cleaning before I could even consider wearing it. The photographs clearly show the condition of the hem, and despite knowing I was dissatisfied from the very first pickup, there was never an offer to refund the alteration charges or help cover the additional expenses I incurred trying to make the dress wearable, including professional pressing, professional cleaning, and a second alterations specialist. I understand that every seamstress may occasionally encounter a difficult fabric. I am actually angrier with myself for trusting her with my dress. This was one of the most important garments I have ever purchased because it was the dress I planned to wear for my son's wedding. Instead of feeling excited for such a special occasion, I spent the days leading up to it trying to save a dress that I had entrusted to a professional. I sincerely hope my experience helps others make an informed decision before entrusting an important garment to this business.

Washable Laundry

4.8

(21 reviews)

Washable Laundry I…read moream writing this review to say that Washable Laundry in Bend, Oregon is the loveliest laundromat I have ever had the pleasure to patronize! It is immaculate, modern, and well maintained, it has an excellent location and great parking, and on the day I was there it was cared for by a wonderful attendant (a blonde woman whose name I did not learn) who was constantly cleaning and providing help to everyone who needed it. I assume it is not the cheapest laundromat in Bend, but every penny has clearly been reinvested in the the machines, the facility, and the service. And the money is going to good people, because the attendant told me that the owners are the nicest people she has ever worked for. Laundromats aren't normally the most enjoyable places, but I will actually look forward to the next occasion when I need to use the services of Washable Laundry!

I've been to many laundromats in my life and this one has to be THE cleanest... Everything is…read moreshiny, clean, and obviously well maintained. I didn't see any machines with any "out of order" signs. It's been years since I've had to go to one so I wasn't sure what to expect as far as prices go. I don't know if it's reasonably priced for the area or not but I just needed to wash a king size comforter and it cost me just under $11 to wash (I paid a little extra for an additional rinse cycle) and $3 to dry for one hour. The parking lot is really small and street parking is a hot commodity, with the food truck and tap room spot across the street, but I found a spot in the Washable parking lot right when I pulled in on a Saturday afternoon! (I tend to have really good parking karma). Speaking of the food truck spot across the street, THAT was a cool benefit of this laundry-mat; food and drinks while you wait?? Yes, please!

Stark Plumbing

4.8

(19 reviews)

I never thought i would rate a plumbing service 5- stars. I live in Seattle and all I've ever heard…read morewere horror stories, from friends who offer lists of "who NOT to use" (which includes everyone!) Our rental in Bend had an odd issue and Stark Plumbing came to the rescue. They were amazing! Super responsive, helpful, answered all of my questions - cannot rave enough about Colleen and Frank!! Would highly recommend them!

I had my gas turned off on a Sunday evening due to a leak and Stark Plumbing called me back right…read moreaway and had someone out to me quickly. I did make several phone calls to other companies and Stark were first to be able to help me quickly. Colby did a great job finding the leak and fixing it and helped us set everything back up with pilot lights etc. I would definitely use them again.

Griselda Gomez House Cleaning

(3 reviews)

Griselda is great to work with. Bend local. Fit us in her schedule within a week, the house is…read moreclean and tidy, and she has very fair pricing. Definitely recommend!

I met Griselda and one of her associates in my neighborhood, and she came by my house and gave me a…read more1st time, 1st cleaning price. She showed up on time with all the required tools to do the job. I left after an hour and came back to the best job any house cleaner has ever done for me in my 61 years of life. I left my dogs in the backyard, and it was a hot day. When I got home, she'd let them back inside my house. That meant a lot to me!!! She goes the extra mile, so I highly recommend her with 5-stars!

Northwest Crossing Self Storage

(3 reviews)

We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

Apex Appliance Services

4.9

(9 reviews)

Great experience with apex. We broke the oven running a self cleaning cycle and couldn't access the…read moreback panel to reset it as it's a built it. The response was fast, and the fee was very reasonable.

A nice woman picked up my call immediately and within 2 hours, a friendly, knowledgeable tech named…read moreSteve arrived to work on our freezer. He quickly diagnosed the problem and gave use options including the cost of repair. Unbelievably good service! And at a fair price too!

Interior Care Carpet Cleaning

4.9

(55 reviews)

I've used this company three times now. My first experience was excellent. The second visit was…read morejust okay, so I reached out to the company to share my concerns. The owner, Tony, personally contacted me, acknowledged the issue, and offered to come out himself to handle the next cleaning if I was willing to give them another opportunity. I accepted, and I'm glad I did. Tony followed through on his word and did an outstanding job. It's refreshing to see a business owner take feedback seriously, get directly involved, and make things right to ensure customer satisfaction. To be clear, this work was paid for--this review isn't based on any free service. I'm leaving it because Tony stood by his commitment and delivered quality work, and I believe that level of accountability deserves recognition.

Not a great experience. A few things... first Jonathan was late. Jonathan was curt and dismissive…read more He failed to put in blocking/plastic barrier under footings of furniture( this had always been done in prior cleans). I did put in protective after discovering it. However it tracked up the wet carpet and is still noticeable after it's dried. Lastly the house was left smelling musty(has not been the case in the past). Unfortunately I would not recommend Interior Care

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Nick A.

185

6

0

6 years ago

Man oh man! Breaking your phone is never fun, and I wasn't looking forward to having to go to phone repair shop (especially after I have had some bad experiences with other phone repair stores in the past) but this trip exceeded my expectations in every way possible! Lucas was super courteous, polite, efficient, and went the whole 9 yards to go above and beyond what would have been necessary! He put a screen protector on for free, and he even called his boss in front of me to ask him if there were any discounts or anything he could give me when it was time to pay. If you need ANY electronic device repaired in central Oregon, you better be sure to go to the IPhone Guy and ask for Lucas! read more

Jane F.

0

4

0

6 years ago

FIVE STARS! -I needed an new charging port for my iPad Pro. I received a recommendation from my son in Puerto Vallarta to take it to The iPhone Guy at 25 Minnesota, Bend, Oregon. Nick was pleasant, professional and had my iPad ready when he said he would. I later had a small issue with it and received the same fast, courteous service. We will be taking all our Apple devices there. Good job, Nick! read more

J C.

0

1

0

13 years ago

My daughter broke the screen on her iPad. She lives in Eugene but we could not find anyone in Eugene or Bend who could beat Nick's price to replace her screen. (Even when we added in the cost of shipping!) Nick came to my workplace to do the repair. He was on time, polite, fast and clean. He did a flawless job and the iPad looks perfectly new. I would highly recommend him! read more

Dena F.

0

1

0

13 years ago

The iphone Guy is fantastic! I cracked the screen on my ipad and called around to find someplace near by that could fix it. Everyone else was way over priced. Some even wanted to send it off to get it fixed. The iphone guy met me the very next day and had it fix in under 30 minutes! My ipad looks beautiful and works perfectly. Five stars all the way!!! read more

Kelsey H.

0

3

0

5 years ago

I've had pretty bad luck with iPhones, my own personal issues. I've taken 3 iPhones here for them to repair and the speed in which they did it was fantastic. I was even able to have one repaired on my lunch break, with time to spare. The employees were really nice and I'm very impressed. Plus they're prices are great! I highly recommend going here. read more

Jan S.

0

13

0

7 years ago

been in here several times with my and other's phones. service is reasonably priced, everything is laid out ahead of time as to cost and schedule and a nice fellow behind the counter. what's not to like? i know i'll have another iphone problem sometime in the future; i'll definitely go here for the repair. read more

Kasondra S.

0

1

0

13 years ago

I broke my iPod pretty bad to the point I didn't think it was fixable but the iPhone guy was able to fix it he did it quick and charged my a reasonable rate so if you need your stuff fixed for a good price the iPhone guy should be your first call read more

Stephen P.

0

1

0

13 years ago

Needed quick service on a Sunday morning and The iPhone guy was quick and very professional. He had my iPhone screen replaced within minutes and he was able to ccome to home to do it. Great price and great service. HIGHLY RECCOMENDED! read more

Liz S.

33

8

16

3 years ago

Rude. Condescending. Unprofessional. That's how I would describe the way I was treated. Totally unnecessary. Take your business elsewhere in Bend! read more

Esteban G.

0

1

0

13 years ago

Broke my iPod and he fixed within 15 min. And it works great would recommend to my friends and anybody that needs their iphone or iPod fixed

Claire D.

0

1

0

13 years ago

The iPhone guy repaired my shattered screen and home button. My phone looks brand new! Great service at a great price. Thank you!

R G.

0

5

0

8 years ago

Be warned, horrible dishonest business. They don't know what they're doing then tries to scam people.

The iPhone Guy - mobilephonerepair - Updated August 2026

People who viewed The iPhone Guy also viewed

The iPhone Professor

(45 reviews)

Get the estimated cost before leaving your equipment at the store! They charged $150, without…read moreexplanation, for changing the file type of contacts on a thumb drive.

Great store!! Very helpful, knowledgeable staff. The fees are reasonable. I highly recommend…read morethis small business!

FK Cellphone Repairs & Accessories

(34 reviews)

Friendly service, prompt repair and very knowledgeable. So glad I went to the store for phone…read morerepair

Great service, very fast and reasonably priced. Owner is Very knowledgeable. Highly recommended.read more

Simplify Simple

4.6

(56 reviews)

Would not recommend this company... we brought our laptop here because the screen broke and they…read morecharged us for a new camera, cooling fans, screen, processor, etc... and it still DOES NOT WORK!!! On top of this, the owner or manager of the company offered to put a used processor out of his own personal computer that is several years old into our computer... And to complete my great service with this company, the screen is still broken and the cooling fans were never actually replaced, it still has the old fans inside it after taking the laptop apart myself. Do NOT go to this company, just buy a new computer... I spent $650 on this repair and could have boughten a new laptop of same version or slightly newer for just a couple hundred dollars more. Also, our repair took over two months!!! This company Sucks!

Helped me right away with a phone that wouldn't charge greatly appreciate there help!read more

Willstech Computer Solution

4.2

(19 reviews)

Robert is kind and quick! I worked across 3rd St from them and could pop over and get great help.read more

I've been to Willstech twice - great customer service, fast turnaround time, lovely to work with. I…read moreneeded a replacement screen for my phone and Robert gave me the best quote out of several repair shops. Highly recommend.

Paul The Computer Guy

(54 reviews)

Very knowledgeable and when he didn't know the answer he did a little research and helped me solve…read moremy issue just talking on the phone.

Review: Experience with Paul the Computer Guy…read more I need the "E" key on my ASUS ROG laptop repaired. I was aware this might require a full keyboard replacement. I still do. I first sent an email, and a week went by without any response. After following up, I was asked for additional model information, which I immediately provided. A week later, I was told the replacement part was not available. I then found a replacement keyboard online and asked if it would work. The answer was yes, but only if a special tool was used, and they do not have this tool. Response received: "That would work, if I had the equipment to heat mold the keyboard in. Unfortunately, the keyboard is attached with melted plastic, not screws, so it requires special equipment. I would need the entire palmrest/upper case to do the repair." Communication was slow, and there was little expressed interest in completing the repair I need.. ASUS has also not been helpful. The result is that I have a 2-year-old laptop that is close to unusable because of a non-functioning "E".

Quickstart Computer

4.7

(28 reviews)

Joe is patient and kind and gracious. I recommend this business all day every day. I could not be…read morehappier with my experience.

Joe at Quickstart just saved me $1700, and hooked me up with better devises than I was planning! I…read morewas about to buy a newIPadPro and MacBook through the Apple site, and luckily called Joe to get his thoughts before I pulled the trigger. Thanks to Joe I have a much more robust MacBook than I was planning, for way less $$, and he helped me realize what accessories I needed and didn't need. Plus, he set them up for me - within 24 hours I had both devices, completely set up and optimized. I've been buying computers from Joe for years for both personal and business use, and I will be sure to always go to him in the future!

The Computer Shop of Redmond

4.7

(13 reviews)

•$

I highly recommend The Computer Shop of Redmond. Chris has fixed numerous issues for us, including…read morea significant bank hack affecting the home and business computers; the laptop sync; autosave function on both the business and laptop; install of cameras for computer remote recording at the office and a variety of other issues over the years. Always helpful, always with patience, always providing tips, affordable and overall great service and knowledge. Do NOT hesitate to use them.

Great little shop that is helping my older mother with a computer upgrade and transfer of…read moreinformation. The person helping us was very nice and considerate of the need to go slow and explain the process. Price was very reasonable and fixed for the transfer. Offered remote support and malware / virus mitigation. Thank you!

Redmond Computers Plus

(1 review)

My husband bought his HP laptop from Sean a few months ago and was so happy with it that I decided…read moreto ask Sean to build me my first desktop set-up in over ten years. I gave him my price point and what I needed the computer to be able to do, and he worked his magic! Always professional and friendly, he went above and beyond to meet my needs. I couldn't be happier with my new computer! I would recommend Redmond Computers Plus to anyone in Central Oregon. This is the only computer store I will go to now : )

Gaertner PC