I was in a long line. A Karen was in car in front of me complaining they didn't take her dollar off. The poor barista was trying to fix it but was having trouble. She might have been new. Do an employee had my car and the few behind me go around to the other side. They gave me my coffee free. I tipped them well. But what great customer service !!!! read more

We were down in Oregon for Thanksgiving and decided to try this place. So happy we did, it was absolutely delicious. The coffee was so better than Starbucks and the breakfast sandwiches we got too!!! I had the white chocolate mocha and they use a powder which makes it taste so good. You have to try the Sausage jalapeño biscuit breakfast sandwich, we are craving it. Hope the Human Bean comes to Washington! Oh and the staff was super friendly and so cherry on the holiday. Thank you for making our experience a memorable one, we'll be back!! read more

Despite having had my fair share of coffee, chains, and Oregon anything, I've never been a location of The Human Bean, till now. There are locations all throughout the country yet I only learned / heard about it while in a place like Salem. I'm no longer living under a rock (#1), I'm definitely hip to it. This reminds me a lot of Dutch Bros but with a pretty hearty menu of choices. I particularly appreciate that many of the house specialty drinks can be ordered hot, cold, or blended. As a fan of the latter, this is a big sell for me. So far, the salted caramel + mexi mocha + snowy mocha have been up my alley but I still have yet to try the rest. I'm also impressed with the number of smoothies they offer, which come in a variety of flavors that aren't dumbed down to sugary, fruit based ones. They've got green tea, acai, protein, low carb smoothies as well as my personal fave: granita. It's a great drink for summer. I appreciate their drive-thru and efficient customer service. Lastly, I know it may seem cheesy, but I love the "bean" that's added to every drink. It's a brilliant touch from a marketing standpoint and makes me want to come back for more. _____________ (#1) Or a bean. read more

my family commonly goes here for smoothies and food. Today I arrived a few minutes before 9 PM, which is the closing time. We got there in time to be in line and add a window. The barista came to the window and closed at nine and she was taking the other car as her last car. I mentioned that we still had a few minutes before 9 PM and I'd like to place an order and she refused. Hours of operation are posted for a reason we weren't there late. We weren't asking them to stay open past time, we just wanted to be served. Super disappointed. read more

Ordered a couple drinks from Doordash because I wanted something sweet to drink! We decided to order a Marionberry scone, Passionfruit Italian Soda, and a SUGAR-FREE Watermelon Creamosa. The drinks were made with factory syrup, so I was expecting something super sweet! I opted for the sugar-free watermelon syrup so I could just be one less step away from cavities.... but wow, I was disappointed. The Passionfruit syrup wasn't even as sweet as I was expecting, so the sugar-free watermelon was unbearable! I couldn't even drink half the drink before getting sick of it. The Passionfruit Italian Soda was perfect with it's good fizz and tangy flavor, but the sugar-free Watermelon Creamosa tasted completely like soda water with whipped cream. If you get a drink here, don't even consider the sugar-free options and risk the cavities with the regular syrup flavors! read more

The Human Bean - Watermelon Creamosa, Passionfruit Italian Soda, & a Marionberry scone - Coffee & Tea Near Me - Salem, Oregon

I want to congratulate your barista Alex Cordova. He has a great customer service. He engages with the customers in a very authentic way. You have good quality coffee, but he adds that important value of treating your customer well. Nowadays is very hard to find this kind of employees and that is why I decided to write this review in hopes that he can get the recognition that he well deserves. And I do not want to forget another of your baristas, Danny with great customer service too! read more

The Human Bean - Java Chip - Coffee & Tea Near Me - Salem, Oregon

We were visiting the area and needed coffee. We got it delivered and chose this place since it was close to where we were staying. When we got the order the cups seem sturdy not flimsy like other places. I always order an extra pump of hazelnut and almond milk. It was made to perfection. I was not expecting it. Definitely a 5 star I will be returning. read more

We always come here for our chocolate covered coffee bean. Yesss! But I don't come here for a good latte. Everything tastes like factory syrup (cuz it is) and it's way too sugary. Service is great and it works when you need a quick coffee. read more

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It's good coffee!! Definitely recommend going here for so many delicious coffee options.

I came here to get a couple of $10 gift cards as stocking stuffers for Christmas. When I rolled up to the window I saw the sign saying you get a free 20oz drink with a $20 gift card purchase. Score! Since it was evening time I decided to get a frozen hot chocolate instead of coffee. It was yummy. Of course, they always add their signature expresso bean on top of every drink. read more

Friendly staff. My only problem is my third time ordering coffee and getting it cold each time. Makes me wonder if there's a problem with the temperature on the coffee equipment? Told the barrsta who made me a new cup. read more

Yesterday morning (9/10/2023) I went to the Salem-Commercial St location. I went over the drinks multiple times. I even gave her a hand written list. It took a very long time to get the drinks. She got 3 of the 6 drinks wrong. I finally gave up and excepted what she had made because we were having a post wedding breakfast and needed to get back home. Not how I wanted to start the morning. read more

When I lived here in Salem, I frequented this shop a lot. Girls working always remembered my drink, even if I didn't stop in for a couple of weeks or more. Drinks are consistently made well. read more

I order the same drink every time I go in and in the last 6 months I probably have thrown away a drink every few weeks. I have talked to the people about it multiple times and one girl informed me I was just ordering it wrong. All I want is a green tea latte with matcha powder not with the tea bag. Today I was given what I assumed was a strong vanilla latte with matcha that I had to throw out. Time before was a latte with matcha powder AND a tea bag. No one at work will even take the drink from me for free. It's one of the few places I've found that make it and it's straight shot to work but I can't keep throwing money away like I have. Today might have finished me off. The stars are for the fact that most everyone has been very nice read more

Local friends recommended them. Ordered a frozen hot chocolate and a pumpkin pie smoothie. Both were great. Hard to compare considering all the coffee places in the area but they were a good little place with some good flavors. read more

I was visiting Oregon from Cali and stopped here for some basic coffee and HOLY CRAP THIS PLACE IS SO AMAZING. I mean its not Starbucks but the service is wicked great and their sugar free selections pretty wide! SO GLAD I MOVED DOWN HERE! read more

Coffee is OK. Service had really declined, due to an increase of vehicular traffic. Not sure how they can have 4 people working and take so long to serve two cars? read more

Great staff. Love the latte here. Always consistent. Convenient location right off commercial.

Best coffee on the planet! Fast and friendly service at a reasonable price. I never start my weekend without a 20oz snowy!!!

I like the coffee but the customer service is lacking. Ive waited 15 minutes for my drink while the employee chats with the car ahead of me. This is typical. I let her know I was frustrated when it was my turn and she said she's a regular. Hmmm. This is the south commercial location only. The Keizer location is fabulous, as are other locations I've been to. read more

The human being is always a positive experience for me! They have the best real fruit smoothies in Salem and the staff are always genuine and kind. I recently got a green tea smoothie and my head exploded with joy and happiness... I'm still cleaning the smile off the inside of my truck. read more

Best mocha in town! Staff is casual but not unprofessional which is very important to me. read more

The Human Bean - My favorite coffee place! Best mocha in town! - Coffee & Tea Near Me - Salem, Oregon

The coffee is great! The baristas are awesome! I highly recommend the Human bean on commercial st in south Salem.

By far the best Beans in town! The gals and guys who work this location are always awesome, happy and friendly! I'm there so frequently they know my car and order my memory and always have my drinks waiting! Best group of workers ever!! Will always come here for my coffee needs!! read more

Super friendly! Didn't rush me to make a decision and offered real opinions, not the usual 'I love everything we have!' read more

The Human Bean - Coffee & Tea Near Me - Salem, Oregon

I was contacted by the new owner after my first review from 2012 which surprised me! This is a family ran business and they've made SIGNIFICANT changes. They revamped and restructured the quality, process, and structure. The drinks are now consistent and the employees are top notch. Brandy the manager and Lauren the new owner have done a fantastic job and I couldn't be happier! They are going to become the next Dutch Bros...minus the long lines and extensive chit chat. They truly care about customer service and making sure that the product they are providing is high quality. If you haven't tried them, you need to. read more

The Human Bean - Extensive menu - Coffee & Tea Near Me - Salem, Oregon

I hate to drop the one-star bomb...but improper food handling gets me every time. Before I lay in to this establishment, though, I just want to note that this review is not meant as an indictment of all Human Beans (pun intended). In fact, Hubs and I stopped here at 7pm last Saturday night precisely BECAUSE I loved the HB I experienced in Coos Bay this summer on a trip with my sister. With all caveats aside, though, this is what happened. We pulled in behind one other car, and had about an average wait. Maybe 3-5 minutes? Anyhow, once it's our turn, we pull up and the harried woman working behind the counter barely makes eye contact before saying, "Just give me a minute! I'll be right there." The way she said this made it seem like there was a line out on to the street--but really, there was no need to be so frantic. And I bring up the point about being frantic because that's the only explanation for what happened next. First, we witnessed her use milk and coffee (already brewed) that had been sitting out to make our iced latte. Then we saw her accept money, and turn right around to grab food for the customer on her other side with her bare, unclean hands. Inside, it looked like a bomb went off. As she reached out with our latte (to-go cup wiped off with a dirty rag), she stuck her can in a jar and pulled out an unwrapped chocolate- covered espresso bean. smh It was hard to believe this all took place right under our increasingly worried gazes. At the end of the day, we didn't drink the latte. Also, I'm not sure what solution will come. I can't fault the manager for understaffing (like I said, there wasn't much of a line) but at the same time, I don't know what happened in the moments before we drove up. Either way, a food handlers' refresher course may be in order. read more

Sorry Blake, I have to disagree with you. After a recent experience and much deliberation, I have decided to share my experience. I have a mild indecisive ordering problem. I will admit it. There were about 4 cars in line behind me and I stammered my order from vanilla to almond joy. The girl rolled her eyes at me... Seriously. Rolled her eyes. She only took my order for 2 coffees and started talking to her coworker about the guy behind me being cute. I said "Hello? Hello? I have another coffee." "Oh, I only heard 2," she said. "Well you didn't give me the opportunity to tell you after you rolled your eyes and turned away." TOTALLY UNPROFESSIONAL. A. I realize she had her morning rush. B. I realize it is just coffee C. Serve your customers with a smile and respect. You are lucky for the business. Next time I will just go to starbucks or dutch bros. read more

I'm new to drinking coffee. Until I had a baby, I didn't touch the stuff. But, now that i'm operating on less sleep, I get myself a mocha every once in a while... Ok, a lot. This place is great. Two drive throughs so you're in and out quick. Gotta get to work! I love that they give you a expresso bean! I love that they do punch cards! I love their mochas. They taste great! read more

Love this place. They make a great mexi-mocha and are always super friendly! There's usually not much of a wait and when cars do get backed up they seem quick to resolve it. read more

I love this place the coffee beans are addicting, girls are amazing, fast, professional, and always remembers my drink. And I've only started going here. read more

The Human Bean - Great service even to the "tiniest" of customers they sure love watching him grow up and he loves visiting with them! - Coffee & Tea Near Me - Salem, Oregon

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Everyone at this location is friendly and pleasant. Regardless of the time of day, they give you a warm hello and a smile. Although a popular morning spot, the line moves quickly and with two window there wait is rarely a long one. The selection of hot and cold drinks is varied and this has been a great coffee option for South Salem. read more

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It was yummy and I loved the chocolate covered bean!!! When I asked about what they would recommend they were very helpful and friendly.

My favorite place to get coffee in town! Their flavors are incredible and they aren't stingy with the caffeine!

Finally tried this place out and the coffee was so good they even gave me some coffee candy. I'm not a fan of overly sweet or overly roasted coffees like some other coffee chains. I've been back a few times and the employees are so nice, really friendly. If you haven't tried them, you should! read more

Try the snowy mocha. Formerly known as a snowy mt. Ashland. I love this coffee stand, they add a little more cream and a little less sugar then other drive-thru coffee stands tend to. And, they have a variety of fun coffee drinks!! ANd, they sell Yerba Mate and make really good latte's from it! read more

I've been deprived my whole life. Best coffee EVER. I had today and I started craving it the minute I finished it. It's so good. Tons of flavors & choices and the barista is so nice. The only downside is they don't have enough locations. This one is 20 minutes from my house. read more

Amazing customer service and the coffee isn't too bad either. Pulled up on a quiet Thursday morning. There was one car ahead of me, but one of the baristas came out to greet me and asked if I had any questions while I was waiting. They have a pretty big selection of flavored syrups and drink varieties. Not sure why this place doesn't have 5 stars. Really wish there was a Human Bean location down in California. One of my new favorite spots for my morning (or afternoon) caffeine needs. They give a little chocolate covered coffee bean with every drink which I thought was a nice touch. Make sure if you're paying with a card to let them know ahead of time if you'd like to leave a tip. I unfortunately didn't but managed to find a couple of dollars to give the extremely friendly staff. Will definitely be back! read more

Right across the street from on of my favorite breakfast spots. If I'm headed somewhere that requires an extensive drive, I stop here for a cup to go. I like the cups with the sliding open/close mouth piece. It saves me from messy spillage if I have to put it in the door's cup-holder while rearranging the console's. As always, the chocolate covered bean is a very nice touch! read more

Currently, my favorite coffee stand. I go out of my way to go to a Human Bean when there is one in the town I'm in.