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Chicago, IL

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The Hoxton

3.5 (162 reviews)
PriceyHotels
Open • Open 24 hours

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Recommended Reviews - The Hoxton

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"Cozy" room type on city side
Kathrina R.

I had a great two night stay at the Hoxton! I stayed in the "cozy" room, and while it wasn't a huge space, it was well-appointed and had plenty of room. I thought the decorations and accents were darling throughout the hotel. Also loved the location itself - very walkable area with a ton of restaurant options. The hotel was also incredibly clean - housekeeping is fantastic. Vivian at the front desk really went above and beyond to warmly welcome me and resolve a billing issue with my company. The entire front of house staff was lovely. George, manager of Cabra on the roof, was also so kind and hospitable! We had drinks in the lobby, the roof, and speakeasy downstairs and each experience was really nice. I'm confused by some of the negative reviews - I will absolutely stay here again next time I'm in Chicago.

Double bacon cheeseburger
Brian P.

I like The Hoxton. It's like the west loop version of Mesler. Great spot of hanging out with a few friends and having drinks. And there's no shortage of people at the bar to just talk to!

Cira Restaurant
Carla R.

We loved our stay at the Hoxton! It felt luxury and cozy at the same time. The staff were very helpful and friendly! We were able to walk to many restaurants and shops in the West loop and even ate at the restaurant in the hotel. The restaurant, Cira, had delicious food and drinks and was an easy late night stop. We loved our stay!

Jamie C.

This hotel is very convenient and walkable for the area that it is in. There are plenty of restaurants and shops nearby when needed as well as some coworking spaces. The staff helping to book a corporate event was very helpful throughout and flexible with changes. We were lucky enough to get availability pretty close to our team meet up and appreciated the service. There is a coworking space within the building however it is booked up quickly and a little bit more expensive than other options in the area though it is convenient. The pool on the rooftop is very small, but it is nice to have one if you want to use it. There's also a restaurant in the hotel as well as a bar with live music in the basement. The hotel restaurant is the best breakfast option within a few blocks ** From what I heard across our team staying at the hotel, there was a consensus about the air conditioners, being very loud as well as some frustration that you can't sit in the lobby restaurant area unless you are eating. There wasn't a lot of space in areas of the hotel where you could do some work if you were a guest of the hotel, so if you are a very small team either plan to have your meals around working or reserve a space elsewhere. Otherwise, the hotel staff were very responsive by text when anything wasn't working, we didn't have any issues other than air conditioners throughout our stay. The only thing to share is that if you are booking for a corporate event, this hotel is very lively and busy no matter the day of the week. If you're wanting something more calm and relaxed, maybe book hotel out of the specific area.

Expresso Martini
Natosha M.

Was in the mood for drinks and what better place to go to other than the Hoxton. Walking in the lobby is the place to be. The ambience is has an old charm but modern feel to it. On thr first floor is the restaurant Cira. The is plenty of seating in he bar area. It's filled with couches and tables and the bar itself can seat at least 10 people. This particular day they had a dj and it was a vibe! This was a great way to start my Saturday.

Tea drinkers: electric kettles are standard in the rooms!
Miriam W.

The Hoxton hit all my hotel high notes: steamer in the room as standard, hot water kettle and good tea, plenty of room to hang my clothes, and a Bluetooth speaker to facilitate in room dance parties. This location is incredible. Tons of shops and restaurants right outside the door. I don't play pickle ball but if you do, there are tons of courts opposite the hotel. I liked the Hoxton in London; I loved it in Chicago.

Jazmine P.

stopped in for drinks after dinner with the girls and it was a nice spot. The wait for the bar was a little long but our drinks were well made so it wasn't a complaint. I liked the ambiance and space inside. I would come back if they hosted an event or had a dj.

Christy A.

I was NOT a lodging guest; this was a mere stop along the happy hour route. Grab a cocktail on the rooftop. Cozy vibe with a great view of the City. The pool area is cute if you have a small group lounging on a warm summer day. Otherwise seating is endless both inside & outdoors. ~Christy

Ambra R.

Came for cocktails after dinner. The music and atmosphere were better than the cocktails. I would come back for the music and vibes.

Iryna

Ugh! What a fun TIME! The Hoxton was a treat and a half. We called upon arrival to see if any upgrades could be done, and not only were they able to get it done fast, they did it with kindness, professionalism, and such care. We were moved up to the corner room on the highest floor to give us a better view, they left a handwritten note and a bag of popcorn for us, and the room was absolutely quaint, and adorable. So much so that even without a smart tv (they're working on this!) I still absolutely give 5 stars. The location is a 6/5 and you get a great sense of the city without having to step outside because so many great restaurants and bars are connected! Lazy Bird is a special little fun way to end the night. The art around the hotel corridors themselves were stunning, the beds were comfortable, the communication via text was flawless and easy, checking in & checking out flexible, extremely professional and attentive staff, everything felt like a small detail that had been taken into consideration, with thought and a sense of experience in the interior designs and structures. From the stand out pink artwork hanging to the beautiful green bathroom tiles, the Hoxton is one of the nicest hotels in Chicago.

Lobby bar
Brion C.

I spent 7 nights at the Hoxton Hotel in the west loop area of Chicago this month. It's really an awesome hotel. Beautiful place with great attentive service at the front desk, at the bars and at the restaurants. Room service and the room cleaning crew were great also. it has a huge lobby with a large restaurant and bar and is very spacious, modern and inviting. There is a bar in the basement, Lazy Bird, serving great cocktails and live music. I didn't go to the restaurant up on the roof. I also joined their Dis-loyalty program which offered a 20% discount on the first stay and 10% off all food and drink. Well worth the $18 a month cost with these discounts. The neighborhood is also awesome - many restaurants and bars within an easy walking distance of the property. I'm going back to Chicago and will stay here again!

Old Fashioned

Love the lounge bar! The food was quite amazing! The drinks were top notch! A must-go for sure.

Well decorated room
John H.

This was the perfect place for a small team offsite. We stayed at the hotel and rented a conference room for a few days to work out off. A top notch bar and restaurant made it easy to grab meals and drinks for the day we weren't able to get out. The room is on the smaller side but that's what I expect when I am in a big city. The room was well decorated with lots of little touches that made it feel truly like a boutique hotel. The bathroom was beautiful with the tile and waterfall shower. The hotel just had so much character. During the day it was bright and cheery. Made you feel like you were in a coffee shop that you could work in all day. In the evenings, it transformed into a cool and trendy bar with 90's hip hop. Even on a Tuesday night it was packed with well dressed people stopping by for drinks after dinner. I even loved the funny little signs like the ones that said "stuff" for closets. The restaurant served delicious food that was a blend of American and Mediterranean. Everyone enjoyed their food. They also had a small coffee bar inside but I didn't try the coffee. I really loved the conference rooms here. They are perfect for groups smaller than 10. The rooms were cozy (and you got the bonus of the fireplace smoke smell from the bread ovens below). The space was well decorated and made you feel like you were in a classy library. You felt like you were working out of a WeWork. So much better than the boring and sterile conference rooms you typically get at a hotel. The gym is limited. It's actually a yoga studio with 2 Pelaton bikes and one rack of weights. If more than 5 people wanted to use the gym, it wouldn't work with the limited equipment. Wish it could've been summer time during our stay. I heard the pool is really nice. Overall this is a great boutique hotel at the heart of an amazing area of Chicago. Highly recommend.

Room- bed was comfortable but the lighting needed work

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2 years ago

Fabulous place and very Chic! Would highly recommend. You will impress your friends taking them there.

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2 years ago

Such cool vibes! Highly recommend for some cocktails on the weekend and check out the rooftop pool and bar

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3 years ago

Terrible staff, terrible food, this Hotel is not wort your money or time. I like Chicago, but this place can do better to be honest.

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The Hoxton Reviews in Other Languages

Ask the Community - The Hoxton

Is there valet parking?

Yes.

How do you make a reservation to use the pool?

Is the rooftop open to the public at this time?

Yes it is. Highly recommend making a reservation.

What time does the rooftop open to hang by the pool and get drinks/food?

11am for the public

View All 5 Questions

Review Highlights - The Hoxton

“I am going to dinner tonight at the second restaurant, which is on the top floor, known as Cabra.”

Mentioned in 15 reviews

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theWit Chicago, a Hilton Hotel

theWit Chicago, a Hilton Hotel

(640 reviews)

$$$

The Loop

Great hotel located in the heart of downtown Chicago theater district…read more Great staff. Modern decor. Comfortable and Clean rooms. 2 restaurants on site....State and Lake Tavern and the Roof Bar along with conference facilities, gym and full spa. A little pricier than other options but well worth it.

While the room was fine. Everything else I booked this hotel for was not…read more Rooftop is a clusyer to get up to, if you can get up there. I was told it closes at 11p the first night, and turns into a club Friday and Saturday and closes later. So to my surprise, the first night I tried to to go up at 10:15, I couldn't because they cut elevator access off at 10pm. 2nd night, I couldn't get into the other area because of a private event. The final night at 9pm, I tried again and was told told they dont open to the public until 9:30p or 10p. WHAT?! According to the website its open on Saturdays 11am to 2am. No break. My first night when I couldn't get up to the roof, I tried the restaurant downstairs. Also closes at 11pm. 10:20, hostess says they just called last call. I said cool I can order a drink. She said no they just called last call. I went back and forth with her and gave up and checked with the desk and they said they close at 10:30p. Then someone else said they close at 11:00pm but will call last call at 10:30 to help with the kitchen. and then confirmed, well they closed a little early that night. If you're thinking you'll get rooftop access or anything here. Look elsewhere.

Hampton Inn Majestic Chicago Theatre District - King Room

Hampton Inn Majestic Chicago Theatre District

(140 reviews)

$$

The Loop

This is a solid, standard Hampton Inn right in the heart of the city--clean, reasonably priced for…read moreChicago, set in a good location, and housed in an interesting historic building. Normally, that would meet my expectations for a four-star rating. What pushes it to a five, however, was the woman working the front desk, and more broadly, the genuine, go-out-of-their-way warmth of every staff member we encountered, from the security guard downstairs to the ladies managing the continental breakfast. We arrived in the morning, hours before check-in time, planning to drop off our bags so we could explore the city. Instead, the front desk agent offered a great solution: 'What if I check you in early for $25 so you can take your bags right up to your room?' I wouldn't have even thought to ask, and it made our morning seamless. Later, I watched her handle a long line at breakfast with multiple guest requests; she was completely unflappable, warm, and adept at putting people at ease. This may well be my new go-to hotel in Chicago.

Hampton Inn majestic will let you relive the Chicago fire!!!…read more Was not a fan of their elevators since they kept jumping from levels 6 and 7 and would randomly stop without being called. The last Hampton inn I got stuck in the elavator and had an off experience with getting help, so I chose to use the stairs. Upon using the stairs we were met with SEVERAL linen boxes blocking our only exit. They were all in different directions and could not be easily rolled out, especially when we were blocked behind them. Instead we had to parkour over it to escape. There was a valet driver sitting at the front and ignored us after I asked for help and continued to say she's just valet she can't do anything. These bins were there for well over an acceptable time, blocking the only stairs and fire safety exit but also for people that didn't enjoy their sketchy elevators. And again, pallets were there days later also blocking the ONLY emergency exit and stairwell exit. Completely unacceptable in a normal city let alone one with history of building fires. Exits should not be blocked and it's clear the building uses this space for "storage" often. Before the fire situation even happened, their breakfast situation was insane. Our first morning was on a Monday. Their service is until 10 am and around 9am we headed down for some fuel. By that time, the dining room was packed, the tiny buffet room was empty of food but packed with people who were waiting for tables, chairs and all of the food to be restocked. One woman was trying to run the whole operation while two men just stood behind the concierge desk and watched the shit show of breakfast service happen in front of them. Someone should have helped her get breakfast together. Even if it wasn't their job, in hospitality, their job as hotel manger or anyone who works in the hotel is to make sure the guest have a pleasant stay, not to look pretty sitting in front of the Hampton inn welcome to Chicago sign. Overall unorganized and not something nice to look at when you first walk into a hotel lobby, chaos. You would think the grievances would stop there. However we were then denied the benefits that we get as gold Hilton members. Previously at hiltons and Hilton branches we have been offered two bottles of water per room per day. Most of the time they would be offered upon check in (which they did not) and given daily throughout our stay. This time the concierge allowed my mom just to go grab them out of the fridge. The next day we did the same and the concierge Robyn gave me immediate backlash even after I said we were previously allowed to take them. She repeatedly said I was wrong and gave no hospitality to hear my side of the story. I didn't want to cause a scene and returned my water. She then slammed them onto our table as I was eating breakfast with my family. Definitely could have been better ways for her to deal with the problem and I did not appreciate the hostility coming from the concierge at 9 am. We were already all crammed at a small table because there are no seating arrangements easily accessible for families or even enough seats in the dining room. One star because housekeeping did great and my room was clean and refreshed when necessary (and because zero is not an option) Otherwise I would hope I never have to stay here again.

Courtyard by Marriott Chicago Downtown/Magnificent Mile

Courtyard by Marriott Chicago Downtown/Magnificent Mile

(197 reviews)

$$

Near North Side, River East

Stayed here for a total of 3 nights. There were just way too many issues for the price that we were…read morepaying. The staff were somewhat friendly until different things started to come up... 1st issue: Friday night the elevators completely stopped working. Big problem due to having a small infant and needing to get the stroller down. We were staying on the 10th floor. But an even bigger problem was that we started to notice floods of people come on our floor and notify us that there was not an exit even via the stairs!!!! My husband got on the phone with the front desk and the reply was "you are just going to have to wait for the elevator." This was completely unacceptable and UNSAFE- what if there was a fire? What if something dangerous was happening and we couldn't get out of the building? This itself would have landed this hotel at a 1-2 rating. The elevator issue didn't fill resolve itself for our whole stay- only 2/3 were in service and they took 5-10 minutes to show up each time. Seriously inconvenient. 2nd issue: they put one of our rooms (we had 3 groups) literally next to the pool. Kids were screaming their heads off beginning at 6:30am and it would carry on until 10pm. When SIL called down to the front desk she was told "sorry that's just how it is and it should quiet down soon." Again, completely unacceptable. We had young children and infants who needed to nap and go to bed early. 3rd issue: we asked for a late check out since our flight was later and we needed to get our baby to take a nap- after all of these issues they said they would extend it to 1:00, which was nice. We did then ask if it could be extended another hour and we were told it would cost $25. Fine... what was not fine was when there was banging on our door and someone walked in at 1:25pm to clean the room. It woke up our baby and completely defeated the purpose of us extending our late check out and paying the extra $25. 4th issue: apparently they don't clean the rooms unless you are staying for 3 or more nights? We didn't know about this and assumed we would get new towels since there is a sign in the bathroom saying "hang towels to reuse" or "if you would like new ones, place them on the floor". We needed new towels so we followed what it said and then were told our rooms wouldn't be cleaned or even checked to see if we needed new towels. Good things I will say: - very convenient area - provided a pack n play - Starbucks in the hotel - hotel room was clean Would have love for this stay to have been better since the Marriott is well known and usually a great place to stay.... but the lack of customer service makes it hard to want to book another room at a Marriott hotel.

It has been a whole decade since my return to the Windy City. I stay at the same hotel- Courtyard…read moreMarriott. It is amazing thanks to Josephine, she gave me a quiet room to rest and even has the extra towels brought up before I could even reached the room. Now that is service! We will be back. Thank you Josephine for making these weary travelers feel comfortable and care for!

Hotel EMC2, Autograph Collection - Hotel EMC2 in Downtown Chicago

Hotel EMC2, Autograph Collection

(215 reviews)

$$

Near North Side, River East

Two nights at the EMC2 confirmed it: this is a property that treats hospitality as a craft. The…read morerooms are quiet, immaculate, and thoughtfully designed -- but the people are what I'll remember. Shamel, Jackie, and Gwen at the front desk delivered service that was consistent across every shift and every interaction. Requests were anticipated as often as they were fulfilled, and each struck the rare balance of being attentive without ever hovering. Great hotels are defined by their people, and these three make a persuasive case. They're the reason I'd return without hesitation and recommend the EMC2 to anyone visiting Chicago.

This hotel has a cool modern art and science vibe, and I was constantly amazed by its unique…read morefeatures. From the fascinating art pieces to the magnifying-glass room numbers, and the automated delivery robots Leo and Cleo that bring you snacks and toiletries right to your door, it's a truly special place. It's perfect for design enthusiasts and solo travelers looking for a central spot in the city. They also have an onsite dining option, The Albert, which offers creative seasonal dishes and expertly crafted cocktails. Chris, the bar manager, makes a fantastic Old Fashioned and really makes sure you are enjoying your time. One thing I noticed is that the bar doesn't have TVs for watching sports. It feels like they might be missing out on a big customer base because of this.

The Langham, Chicago - Two double beds.

The Langham, Chicago

(444 reviews)

$$$$

Near North Side

Truly a 5 star experience at The Langham!…read more I was lucky enough to be gifted a stay and had an incredible time. The hotel is so beautiful, I can see why it's ranked #3 in the nation. If you're able to splurge for club access at $200/person, you'll get to experience stunning city views, breakfast, afternoon tea, snacks, unlimited cocktails, and evening bites. We were also sent a bottle of wine and snacks to our room. I loved that they have a free spa area where you can use the sauna, heated stone loungers, and cold showers. The pool was stunning and we enjoyed swimming, just wish the hot tub was hotter as it was lukewarm. The room was great as well with a Nespresso machine and relaxing tub. Every time we stepped out of the room we would come back to a nice surprise, the room would be cleaned or they would leave the water and ice. Very attentive customer service here. Overall it was nice to live in luxury for the night, highly recommend if you're looking to splurge and relax! Hope I'll be able to stay again someday.

The Langham is going down as one of my favorite hotels and arguably for sure top 5…read more The room was amazing and I was very impressed by the birthday set up my wife arranged with the hotel and a third party vendor. Our view was stunning and I loved I could see downtown and the river from our room. We booked the cinema suite for a cute movie night and I loved that. They had a cute popcorn station with candy and pop, plus you can order room service. The spa was amazing and the facilities were nice.

JW Marriott Chicago

JW Marriott Chicago

(357 reviews)

$$$

The Loop

Great hotel option! It has a fantastic location in relation to superb restaurants and within…read morewalking distance to great sites. The hotel was pristinely clean. My room had two huge windows, which I appreciated for light. There is a restaurant on site, as well as a separate bar, and a café for coffee, snacks, and breakfast items. I would definitely consider returning to stay at this hotel when I come back to Chicago.

We landed here not because it was my first choice but because all Chicago hotels were booked or…read moreexpensive. Apparently there was a WNBA event in town. So the JW seemed affordable within the mix...at $700+ a night... I've stayed at a few JWs across Asia and the US. For whatever reason this one didn't seem to meet JW's normally high standard. I can't quite put my finger on it, but I think it started with the lobby and bar. It was always overcrowded and noisy, and just didn't feel very intimate or elegant. That followed with the fact there's only one restaurant in the hotel and both times we visited it was nearly empty. It's tucked on the second floor back in the corner, and just feels like a standard obligatory hotel restaurant. The food was good but the ambience was just odd. The room was well-appointed, including a comfortable bed and soft sheets. And the bathroom had everything we needed. But the service day-to-day required follow up. They forgot to restock coffee, water and cups a few times, and when I called the front desk they delivered in a trash bag. There is a daily service charge that I believe is $50 a night and provides Wi-Fi, access to gym, and a free class. We went to use the gym to access the sauna and steam room, but learned that's part of the spa not gym so had to pay a separate per person charge. The spa was refreshing but fairly standard. Not like the Seoul Marriott with multiple heated baths and a cold plunge. Call me spoiled. Don't get me wrong, the hotel is very nice but for $700 a night and knowing what I know about most JW's this just seems slightly below their standard. I wouldn't pay that much again, but would come back for a more affordable rate.

The Hoxton - hotels - Updated October 2026

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