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    The Home Depot

    3.0 (29 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    2 months ago

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    2 years ago

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    2 years ago

    Falling into disarray like every home depot. Poor customer service and the store is more disorganized than ever.

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    The Home Depot

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    3 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    12 years ago

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    4 years ago

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    8 years ago

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    Home D.

    We appreciate your business, Derek. Thanks for your feedback.

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    7 years ago

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    5 years ago

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    15 years ago

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    5 years ago

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    9 years ago

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    Home D.

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    8 years ago

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    5 years ago

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    7 years ago

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    15 years ago

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    8 years ago

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    13 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    13 years ago

    This store was much better than the Lowes. Friendly, Helpful and had everything I was looking for. Garden section was great

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    10 years ago

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    11 years ago

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    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    Friendly, Helpful and had everything I was looking for.

    Mentioned in 2 reviews

    Read more highlights

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    Nichols Hardware

    Nichols Hardware

    3.9(37 reviews)
    24.0 mi
    $

    For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

    Nichols is top notch. I love their helpful employees. They know where everything is and if they…read moredon't have it? They'll tell you where to go to find it.

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    Nichols Hardware - Everything I needed to paint the barn.

    Everything I needed to paint the barn.

    Nichols Hardware

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    Ace Hardware - 4.58 per board

    Ace Hardware

    4.1(12 reviews)
    14.5 mi
    $$

    I've been to many Ace Hardware's but none as good as this. The customer service was incredible!…read moreParticularly an employee named Gray helped me throughout my entire purchase.

    I feel fortunate to have our Ace Hardware store so close by in our town. The guys at the store are…read moreall so willing to help find exactly what you came for. They all know where to find anything. If they can, they walk with you to find what you need. Now, that to me is good service! I have even had them help carry paint to my car. They are a larger store than it appears outside, but not too large to give you that special hometown feel service. Some items may be a bit higher, but for the convenience, and to save on gas, I will say their prices are fair. They have greenhouses outside that I have purchased beautiful flowers from. They have an extremely large paint department where you can find any supplies you might need. They carry Benjamin Moore paint and will tint it with spot on accuracy. Craig, one of the owners, is a locksmith. Long before key fobs, I had to use his services. It was after hours, but he was there quickly. He charged a reasonable price, and worked quickly. The truck is painted nicely with the Ace logo, his shirt also id'd him as an Ace representative which I consider very professional. I have nothing but nice things to say about this store that I have utilized since I moved to Thurmont in the 80's. It has only gotten better!

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    Ace Hardware - 17.59 per board

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    17.59 per board

    The Home Depot - hardware - Updated May 2026

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