Clovis from Dr.Appliances just fixed my dishwasher which was shorting out and throwing a circuit…read morebreaker. I made the appointment, Clovis arrived on the day/time as promised and he identified the problem. Replacement of the connector was done and the control panel was also ordered and replaced a week later on the day and time as promised. The quality, efficiency, and on time delivery of service and parts was excellent. Cost was reasonable and with no up charges. I highly recommend Dr.Appliance and Clovis who was an absolute pleasure to deal with. A great value.

I will never use them nor would I recommend them to anyone. I contacted them via Yelp messages…read more Knowing exactly what I need to repair the oven part of my gas range. I needed an igniter. So he comes and charges $99. And it would go towards the repair if decided to move forward. He comes and takes about 5-10 minutes and tells me it is the igniter and it would be $347. for total. I already had done my research and know that the part is $35 and I could pickup from a local appliance part store in Montgomery County. Or order directly from Whirlpool for under $50. So when I asked him how much is the part, He said $149. Then I asked him if he had the igniter already or would he have to order it? He said he's prepared & has it in his box. I had then asked him to see what it looked like. That's when he tells me " I cannot show that to you, I have already told you too much information about it." That's when I put an end to it. I will not put up with shady business people, businesses allowing this. I paid the $99. As first agreed and told him to get out of my house. He is an older man that needs to realize that people ( no matter the gender or race of their clients, potential and now-Never). Do not assume that the general public do not research before they reach out to you from online!!!!! The only good thing I will add: The early on communicating about eta arrival. That is the only thing he was good about. And he used my paper towel on the counter, and left the dirty used ones on my counter. The nerve! I would have NO stars, if allowed. So this is the only reason why it has a one. I shouldn't have even paid the $99. In my opinion due to the whole dishonesty. But he was in my house already.

Dan did an excellent job on our dryer today. Good craftsmanship and wonderful customer service. Our…read moreLG dryer is 20 years old and Hyssong has it running like new. Dan even had the exact part we needed on his truck. Very happy with the quality of the service, the people, and the value.

We have only the absolute best to say about this wonderful organization and their expertise and…read moreprofessionalism. Amazing people...the kind of people that make doing business with them a true pleasure!! Competent, kind, caring and reasonable. We would recommend them 100% for any appliance needs or repairs!!

Wasn't a large selection when we happened to go recently looking for a refrigerator. I will say…read morethough, the owner was very attentive and said he would look to acquire whatever it is that we need. It just might take a week or so. Didn't really buy from them since we needed something immediately. I would say call first to make sure they have what you need.

I been dealing with business for more then 15 yrs or so. Very professional. I had bought a…read moreApartment size freezer that has a dent in the front over 13 years ago. And it's still working today. I want to buy used appliances then new

Purchased a new wall oven from the Frederick store. It was delivered today and the install team…read more(Nick, Jolly, and Brandon) did a great job. They were respectful of our property, polite, installed the oven quickly and cleaned up when finished. The new oven looks great. They turned it on and set it to burn off the new oven fumes before leaving, and showed me the basics of how it worked and how to get the owners manual. It was definitely a great experience and I would recommend them to anyone looking to purchase a new appliance with installation. We have purchased other products from Bray & Scarff and have always been happy with the appliances.

I signed contract with the Frederick Bray & Scarff for an entire kitchen renovation on February 15,…read more2025. Although my experience with my designer Angie-Ange, my appliance rep Nick, and the quality of the work provided by the subcontractors was exceptional, I would not recommend Bray & Scarff to others. The project did not start until July 21, 2025. When I asked why there was such a long delay, I was told by the coordinator that the company had seven active jobs and were too busy! The contract stated the project would be completed around September 21, 2025, but it was not completed until April 21, 2026! The project manager never evaluated the job before it began and his communication was often demeaning and filled with excuses. He allowed all the city permits to expire and then thought I should pay for the extension fees. The project coordinator was totally incompetent. She only reported on work completed, as if I wouldn't know, and did not coordinate any service without being prompted by the designer or myself. The warehouse was incompetent. They left $4,200 of ceramic flooring on a public sidewalk for two days. When they were asked to break the pallet down and stack the tile inside the house, they responded by saying it was "too hot". When they came to pick the tile up, they gouged the base the tree in front of our house and broke the realtor sign in front of our neighbor's home; perhaps they should learn how to operate a hand truck. When the delivered the tile the second time, they crushed six slate path tiles by placing the entire pallet on top of the slate. Because the warehouse did not inventory the renovation items the deliveries were incomplete or missing items required for the subcontractors to complete their work. On two occasions I had to purchase some items at Lowes so the work could be completed. Finally, thank you for assigning Ugur Isik aa a project manager in March 2026. He was professional and worked expeditiously to get all the missing supplies delivered, the worked completed, and the permits signed off.

I wouldn't recommend this place anyone. They are extremely unprofessional. While at my home the…read morerepairman, Mr. Bill, made extremely inappropriate comments about ice. He laughed and joked about reporting someone to ice and was influencing them to file an anonymous ice report, he stated that's what he would do. This made me extremely uncomfortable and nervous I told him to leave my home. All he had to say was "I'm sorry for hurting your feelings." When reporting to management they tried to make excuses for his egregious remarks instead of apologizing. Stay away!

Their website states "We stand behind our workmanship with a 1-year Parts and Labor warranty for…read moreresidential services and a 30-day Parts and Labor Promise for commercial services. If your service was not done right, we promise to make it right." Paid over $700 for service to our refrigerator. Problem has surfaced again with the exact same issues. Called to have them come back out and was told it will be another $129 fee for a diagnostic fee I paid the first time. Asked why if there is a 1 year warranty and was told it is actually only 90 days. Also was told if they did the repair that would be applied to the bill which it never was the first time out. Much better options available for my money.

My dryer started squeeching after using it for 6 years.I called around and Mike's appliances were…read moreby far the most-reasonably priced. I decided to hire them based on the reviews. Luther (trainee) came along with Paul to fix the issue. They took out the whole dryer to diagnose the issue and turned out the pulley only had to be replaced. Paul told me that the other parts did not need to be replaced after me wanting to replace it. So he saved me money as well. Highly recommend them!

Highly recommend it they come to my house on time And the…read moreservice was great . Thank you

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

My first pleasant Best Buy experience. I almost fainted. I was greeted as I entered. I went to…read moreelectronics and was immediately assisted by a very nice guy. He helped me get a Nintendo switch. I had to step up my game. Cuz I'm still a kid at heart and a serious gamer. I visited other departments here and I was very pleased that all the employees I encountered were nice and helpful. The store is clean and well organized. Unlike my local BB. I was very impressed and will do my business here.

One of the few remaining stores, this place is decent. Selection of good is ok, easy to navigate…read moreand find things in the store. The staff there a friendly and helpful. The place is organized and clean so it's nice to go to. Prices are comparable and ordering online for in store pick up is simple and easy.

This is the best service company you will ever use. They are kind and knowledgeable. I wouldn't…read moretrust any other company with my appliances.

B & B Appliance does great work my wife and were very pleased with their service. They were fast,…read morefriendly and fixed my microwave all in the same day. Very professional I recommend using B & B for my further repairs.

AVOID: Caught my house on fire…read more Turns out they used unlicensed electrical contractors and didn't pull required permits or get inspections. Per MD State Fire Marshall inspector Patrick McGaha: heated flooring installed by KBS was leaking deadly amounts of voltage under my shower/sink/toilet, and secondly it caught the wiring on fire next to my children's bed due to non-code wiring. KBS owners Paul Panah, Cemil Yilmaz, Henry Yilmaz, and Mahir Zeynalov knowingly put my family in danger as they personally oversaw the construction. The insurance carrier on their contract says they never had a policy, and a valid policy was not provided despite 3 requests. Instead of offering to pay for this to be fixed, they hired a lawyer and cut off communications. Construction with KBS was a disaster. Since KBS hadn't filed permits, they had to hide company vehicles and workers coming and going from our house (this was our first remodel and didn't realize this was strange). KBS had 5 different project managers during the 2 months of construction work, each quit KBS. KBS had 3 unrelated construction crews since they kept quitting too. KBS then made changes to designs that made no sense, like installing a stand alone tub against a wall leaving a 1mm gap instead of a normal wall tub. Cemil Yilmaz tried for 3 weeks to forcefully convince us to accept this tub, making us very uncomfortable with him, despite everyone at KBS stating this was not correct. KBS also installed a heated floor in HALF of the bathroom, and then Cemil attempted to convince us to accept it. Other issues: tile stopped before walls, trim height varies up to 1 inch, wavy walls, faucets had internal damage from install, gouges in tubs, scratches on counters, and cracked cabinets. We made a complaint to KBS Corporate about our experience with Cemil and Henry Yilmaz, so Paul Panah and Mahir Zeynalov personally came out and took ownership over the project. Cemil Yilmaz then began pressuring for early payments, and ultimately overcharged us $2,000 which he did not want to refund. Work was finished but no required permits or inspections happened. Fixing the electrical issues requires the entire bathroom to be removed and redone (since it is under the floor) Multiple quotes at over $80k, and KBS offered me $4500. Expect a similar experience at any KBS since Paul Panah owns them. AVOID.

Summer Cratty was very knowledgeable and helpful and answered all our questions regarding our…read morekitchen remodeling project. She also came up with some great ideas