Highly recommend it they come to my house on time And the…read moreservice was great . Thank you

My dryer started squeeching after using it for 6 years.I called around and Mike's appliances were…read moreby far the most-reasonably priced. I decided to hire them based on the reviews. Luther (trainee) came along with Paul to fix the issue. They took out the whole dryer to diagnose the issue and turned out the pulley only had to be replaced. Paul told me that the other parts did not need to be replaced after me wanting to replace it. So he saved me money as well. Highly recommend them!

Dan did an excellent job on our dryer today. Good craftsmanship and wonderful customer service. Our…read moreLG dryer is 20 years old and Hyssong has it running like new. Dan even had the exact part we needed on his truck. Very happy with the quality of the service, the people, and the value.

We have only the absolute best to say about this wonderful organization and their expertise and…read moreprofessionalism. Amazing people...the kind of people that make doing business with them a true pleasure!! Competent, kind, caring and reasonable. We would recommend them 100% for any appliance needs or repairs!!

I wouldn't recommend this place anyone. They are extremely unprofessional. While at my home the…read morerepairman, Mr. Bill, made extremely inappropriate comments about ice. He laughed and joked about reporting someone to ice and was influencing them to file an anonymous ice report, he stated that's what he would do. This made me extremely uncomfortable and nervous I told him to leave my home. All he had to say was "I'm sorry for hurting your feelings." When reporting to management they tried to make excuses for his egregious remarks instead of apologizing. Stay away!

Their website states "We stand behind our workmanship with a 1-year Parts and Labor warranty for…read moreresidential services and a 30-day Parts and Labor Promise for commercial services. If your service was not done right, we promise to make it right." Paid over $700 for service to our refrigerator. Problem has surfaced again with the exact same issues. Called to have them come back out and was told it will be another $129 fee for a diagnostic fee I paid the first time. Asked why if there is a 1 year warranty and was told it is actually only 90 days. Also was told if they did the repair that would be applied to the bill which it never was the first time out. Much better options available for my money.

No complaints super efficient, no posturing. Fixed my problem pretty quick from what i remember.read more

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

great service, called Don's on a Monday and he was here on Tuesday…read more My oven was not working ... he pulled it out , took apart, said it was not heating element.. then took a computer board from back of control panel, found where it was broken ... went to truck, got part and fix on spot. very pleasant and professional. GG

Don doesn't even deserve a one star. At best, a ZERO. Our dishwasher was working but after Don…read morereplaced a rack in our dishwasher the machine no longer worked. We had to call and ask him to return. Several days later he returned. When I questioned him how this could happen, Don said, "I don't like what you are implying. Find someone else". No further conversation occurred because he immediately walked out of our home like a two year old. Awful service and embarrassing behavior.

Great communication from Daniel! Quick to find the problem on our Viking range and was able to fix…read moreit as soon as possible! Provided a warranty with the job as well. Would definitely call them again! Great Value!

Mike was extraordinary in his service to replace a faulty fridge control board he explained the…read moreissue and made everything look so easy

Wasn't a large selection when we happened to go recently looking for a refrigerator. I will say…read morethough, the owner was very attentive and said he would look to acquire whatever it is that we need. It just might take a week or so. Didn't really buy from them since we needed something immediately. I would say call first to make sure they have what you need.

I been dealing with business for more then 15 yrs or so. Very professional. I had bought a…read moreApartment size freezer that has a dent in the front over 13 years ago. And it's still working today. I want to buy used appliances then new

I called with an LG Fridge that wasn't keeping temp. They took the time to listen to me explain the…read moreissues and the "YouTube" troubleshooting I had already performed myself. After a bit more over the phone troubleshooting, we both decided that we had identified the issue and that its repair was too expensive to perform. They did not push to come test and collect their $100 like others do. They talked me through my decision for free and saved me $! These guys will be my FIRST CALL in the future! Thank You Mid MD Appliance Repair!

A year ago Mid MD Appliance Repair fixed our oven's computer panel. They also replaced the oven…read moredoor's hinges. The door had a small crack which had overheated the panel (a known issue with Whirlpool ranges). In less than a year, the new hinges were broken again, this time leaving a much larger 1" gap. I called them thinking the hinges must be defective. The previous hinges had lasted over 11 years with only minor damage. Though it was past warranty I thought they would stand behind their work, at least offer a discount or perform some simple fix if possible. They asked if I had ever put any heavy weight on the door, like resting a pot on it, which I never had. To demonstrate the only abuse the door might receive, I opened the door and let go when it was half open. The door fell open with a clang. This seemed the excuse they were looking for and I was accused of improperly opening the door, implying you have to gently hold the door with two hands until it is fully open. They charged me $100 for the visit, gave me an estimate to replace the hinges, and left. This didn't sit right with me. I hadn't done anything differently than I have in the last 60 years of opening oven doors. Why did these new hinges last less than a year? Before I wrote this review I called them to discuss my concerns. They then yelled at me, repeating that they had seen what happened and that it was my negligence that made the hinges break. Finally, they said they didn't need to listen to me and hung up. Later, doing my own research, I found out that oven doors come with springs that prevent them from clanging open. If you open them halfway and let go, the door stays half open or gently falls open under its own weight. Possibly the spring was installed improperly when the hinges were replaced, or it had broken since the repair. If they had bothered to listen to me or ask a few questions, maybe they could have figured out what I did on my own. Instead they treated me with rudeness and ignored my concerns.