I don't know what they put in the employee water cooler there but all the customer service…read moreemployees are just the best. Friendly and helpful vs the one on Buckeystown Pike.

Exceptional Customer Service at Home Depot - A Shout-out to Iain, DJ, Jack, Zack, and Felipe…read more We recently had the pleasure of working with some outstanding employees at Home Depot, and we cannot express enough how grateful we are for their exceptional service. Loads of appreciation for Iain, DJ, Jack, Zack, and Felipe for going above and beyond to make our experience truly outstanding. First and foremost, Iain deserves a special mention for the fantastic job he did in assisting us with finding the perfect front door for our home. His knowledge and expertise was evident, as he patiently guided us through the process, helping us choose a door that not only met our requirements but exceeded our expectations once put in. Iain's attention to detail, patience, and commitment to customer satisfaction made the entire process smooth and enjoyable. Upon returning to Home Depot to check out garage doors, DJ promptly stepped in to assist us. It was refreshing to see such seamless teamwork between Iain and DJ as they both initiated the process of getting our new garage door. DJ's willingness to go the extra mile and ensure our needs were met promptly through phone calls and assisting Iain showcased his dedication to providing top-notch customer service. His friendly demeanor and eagerness to help made our visit great. We went back the following day for our garage door and were greeted by Jack. His patience and helpfulness in finding the best garage door for our home were truly remarkable. Jack took the time to understand our specific requirements and offered valuable insights to help us make an informed decision. His dedication to ensuring that we were satisfied with our choice, coupled with his exceptional customer service skills, made the garage door selection process a breeze. Zack, is one of the best leaders we've encountered and played a pivotal role in our multiple visits to Home Depot. His assistance with payment details and inspections, coupled with his willingness to address all our questions, showcased his exceptional leadership and commitment to customer satisfaction. Zack's helpful and informative approach made each visit a positive experience. He simply seemed to care and be present which seems to be rare these days... Thanks, Zack! Lastly, we would like to express our gratitude to Felipe for his exceptional assistance during the checkout process. It is obvious he has some prior and current life and leadership experience from his past careers. His friendly attitude and efficiency made the final step of our purchase a breeze. Felipe's attention to detail and commitment to customer satisfaction added to the overall positive experience we had at Home Depot when working through some details with our garage door. He made the process work for us, just an awesome dude. The outstanding service provided by Iain, DJ, Jack, Zack, and Felipe truly sets Home Depot apart from others. Their dedication to customer satisfaction, knowledge, and friendly demeanor made our shopping experience enjoyable and stress-free. We are grateful to have encountered such a fantastic team of individuals who embody the values of excellence and professionalism. Home Depot can be proud to have employees of this caliber.

Great people, good prices and a lot of inventory to look through. We had been to several stores…read moreover the course of a couple of years (we live in PA) looking for some dining room lighting that we both agreed on...when we walked in here we found exactly what we had been trying to find. They are very helpful and we did not feel pushed in any direction. Cannot recommend them enough.

We went into the showroom looking for exterior lights for our home…read more They had several options on display, but hundreds more in catalogs. Where we live we have a huge wasp population (I think I have seen every species possible flying around) so we wanted to avoid open bottom lights as we had issues with wasps building nests in them. Also my husband made it even harder as he didn't want, plain black with clear plain glass, which of course is most the current style. Both Lori and Tracey helped us out. We sat looking at lots of catalogs, checking online. We spent a long time in the store and they were very patient with us. We even found some that we liked, but they were super expensive (of course the catalogs don't have prices, they have to sit with a computer to assist) as we needed 7 lights even they knew that would not be a good pick and we continued searching. We eventually were successful, they ordered our lights and within a week they were ready for pick up. They recommended 2 electricians for us, one they felt especially suited our needs after talking with us. We got quotes from a few local electricians as we live further out, but we also got one from the guy they recommended: Mark from Monocacy Electrical & Lighting Services LLC. He was the most friendly and knowledgeable guy and fairly priced, we used him and were quite happy! Our lights look fantastic, we were very happy with the whole experience. Except the Ouch to the bank account, s there lighting is much more expensive than shopping at Home Depot, but there lighting is unique and fantastic. You get what you pay for as they say.

This company employs the most unfriendly, condescending, men to ever work the counter of a parts…read moredepartment! I have tried to do business with this company on more than one occasion and each visit has left me more disappointed than the last. I also find it a bit suspicious that they never have any of the plumbing parts or components I am looking to purchase. Honestly, I wonder if they don't ever have the parts I need or if they just can't be bothered to engage in a transaction with me...

The President of Noland Frederick, Doug Frushour reached out to me on 12/21 to resolve the…read moresituation. Later that afternoon I received a call informing me that I could come and exchange the hot water heater per the warranty. He even offered to deliver the new hot water heater himself. Doug understands customer service and I was assured that new policies were in place to ensure this didn't happen again. I truly hope this is the case!

Really helpful and kind staff--well stocked store!! And Barley the dog is just the sweetest!!read more

Thanks again to the gentleman that helped me with my kitchen sink plumbing. So much better than big…read morebox stores. Support small local businesses.

It really feels like nobody there knows what is going on. We had all our cabinets from them…read moreinstalled in 2023. In 2025 the garbage can track stopped functioning properly, it wouldn't stay in the closed position. So I called them and told them the issue and I was told in August 2025 that they ordered a piece for me and I should have it in 2 weeks. I didn't get the piece until January. Every time I called I was told a different story. I was told it was ordered, I was told they couldn't find the information on the computer and they and they would call me back....they would never call me back. I always had to call them and always get the run around. I really didn't like that this Aiden kid would basically bs me every time I called. It wasn't until I spoke with Wendy that the ball got rolling. I will never do business with them, I don't care if it's convenient that they are in my town.

Below Average Service. Poor Installation. Sloppy, unprofessional Technician. Complete lack of…read morecommunication between their team members and the technician spoke to my wife in an unacceptable manner.

Staff is very welcoming. Staff is very helpful. Always have what I'm looking for and variety.read more

We decided to buy chicks because I like chickens and fresh eggs. I was going to buy my chicks at…read moretractor factory but the chicks were all mixed up and I wanted an amerucana, orpington, and brahmas. I decided to go there because a friend told me that southern states would have them label and this way I would get what I wanted. I'm glad I waited. The lady at the register was very friendly and willing to help with info about the chicks. This is our first time having chicks and they are doing good so far. Two weeks old. We went back to the store for more info about coop and how to secure run and they were very helpful and polite.

The interaction with the salesman was great. He was very friendly and explained everything. Just…read morewaiting for insulation now. Very excited.

Disappointing about the quality work of blinds. It does look nice and modern but sagging base when…read morepull it up. The quality product is not great for large windows. The installer did not complete all screws. Leaving one screw instead of two available screws to secure.

Black Friday sale signs are up but they don't give the sale price. Don't bother going into this one…read moreunless you need something quick and just can't get into another place.

I love this store! They are neat and clean, and offer a good selection of items. They welcome my…read moreservice dogs, they help if asked, they greet me when I come in the door, and usually I can find what I am looking for. They have good bargains too.