After getting some very hard to find closet door parts, we decided to fix the closet doors in the…read morespare bedroom also. I thought it may take a long time to gt the parts again but this time they had them in stock! I ordered up 4 more hanging rollers just like before on a friday and they were delivered on the following tuesday. We are very satisfied with this company and the quick awesome service they have given us. WELL DONE!

Its insulting when you go through the process of ordering something just to have an email the next…read moreday, after saying the order has processed, saying that the item is out of stock and they don't know when it is coming back in. The item should say out of stock on the website! I lost a day and it was time sensitive. Furthermore, the item is a common door hinge by Rixson. Anyway, staying away from this company.

DO NOT shop at the Hagerstown, MD location (18057 Oak Ridge Dr.!!! They have the WORST customer…read moreservice and the women that work there, specifically Mary Beth, was extremely rude and treated me like I was stupid when I asked them questions. I asked to speak to Charles, the owner, and they refused to let me speak to them because they were afraid they would get in trouble. I am writing this review in hopes that people will see this and choose a different Hardware Store. I was appalled at their customer service and also the way that they single customers out and think it's funny to be mean to them. Later when I called to complain about them to the owner, they REPEATEDLY hung up on me. Not professional at all. They should NOT have people like that working there. I am taking my business elsewhere and hopefully others do too. Very disappointing.

From the owner: We are a nationwide supplier of toilet partitions, toilet partition hardware, bathroom accessories…read moreand more.

Husband and I went to Miller Lumber today cause their website showed they were a dealer for vinyl…read moreporch posts and columns. We got there the man sitting at his desk near the door never said a word and then when he did he was rude and acted like we didn't know anything. The young lady working up front had NO CLUE. after going back and forth we still have no price. I will be taking my business elsewhere

Terrible experience/service. Deserves less than one star. I went to Miller on Friday, 4/21/17,…read morewith a list of doors my husband and I need for the home we are building. Ronnie, who sits just inside the door, assured me he could help. We worked through the list, and Ronnie stated he would try to get my the estimate by the end of the day, and Monday, at the latest, due to contractor supply requests. I left happy. NO RESPONSE. On Wednesday, my husband stopped by and Ronnie stated our request was at the top of his "to do" list, and my husband saw our list on the top of the pile. Ronnie stated we would have something by the end of the day. Well, here it is one week later and STILL NOTHING. Not a word. We will never attempt to shop here again.

I wish I could give this place a ZERO. I will never come…read morehere again. This store does not deserve my business. I understand that we are dealing with COVID and some people are not interesting in "the good of the group" but it is MD state law that employees and customers wear a mask when inside of a business and practice social distancing. I am very vulnerable and have not been shopping in stores because it isn't safe right now for me but I do support other's right to choose for themselves. This was a gift for my husband's birthday, a tool storage cart. I called ahead to check on store safety policies. All good. We drove 40 minutes to the store and watched people coming and going. All good. We checked the signs on the doors: "employees and customers must wear a mask while inside" -- all good. So we went inside to shop. While we were looking at carts, we suddenly found ourselves surrounded by multiple people, way too close to me and lingering, with no masks. I went to the manager for resolution and was told point blank that the store COULD NOT and WOULD NOT be doing anything if people choose not to wear a mask because they are "exercising their medical rights". I was shocked. But no problem -- I told him to tell the owner of the franchise that they lost a $400+ sale that day and at least one customer who would also be posting everywhere possible on social media that this store is not safe to shop in.

Rude customer service. Didn't even get finished asking my question and the lady said NO rudely and…read morebefore I even ask my next question she rudely said the same thing. NO. WOW. Didn't offer to look to see if other locations had it or anything. Just walked away. It's gonna take a lot for me to go back in. Customer service should be a priority. If you don't like your job find a new one. If your a part of the leadership team I hope you don't lead by example.

I always shop this store when I am near it Tractor Supply has taught me how to do and complete…read moreprojects from the floor up! If they don't know, they have a great magazine and book section to help. Love their bird houses. I have used the pet clinic located in the back for an animal and was very happy with their service. I never have left the store empty handed.

I expected to get rabies vaccines for the posted price of 31.00 each for my two dogs but when I was…read moreready to get the first dogs inoculation I was told there was a required physical exam and an office visit fee of 60.00. Oh heck no! I will go to my regular vet for 39.00 even if farther away. What trickery! Customers beware!