Who could possibly have a complaint Dawson's? It is an Ace hardware store, and so far, they have…read morehad everything that we need. Friendly employees, well organized, baby chicks in the front of the store to delight your toddler... My only room-for-improvement observation is that some parts of the ceiling are falling down in the back of the store, but I'm sure this general maintenance issue will be addressed at some point.

This store has a great selection of tools and garden supplies. The staff is always helpful and…read morefriendly. They also offer a service where you can order online and pick up at the store.

OMG. This is everything a hardware store should be, used to be…read more.. They have a great selection of kitchenwares, all the cast iron you could ever want, even rice cookers and crock pots... and their prices are very reasonable. I also loved the birdfeeders- they had two story options even- and the wide variety of crafty stuff- gorilla glue, etc. etc. And that's just the girly stuff :) I could have spent hours in here. And I'm sure my husband could too. He was more interested in the guns, ammo, tools, fishing equipment... you get the idea. Truly one of the last of the great hardware stores. Definitely worth checking out if you are in town.

Great local hardware store. Personnel are very helpful. Yes, you can ask any stupid question and…read morethey will be very helpful. Recently had the lawnmower blade sharpened, purchased fall grass seed, and brackets for gutters. Quality merchandise. Buy local. Prices are comparable to big box stores.

An amazing collection of random odds & ends from sewing supplies & fabric to home decor to auto…read moreparts to hardware, and so much more! This is a great place to find all kinds of bits & bobs for projects of many kinds, whether it's home improvement, car maintenance, building, or crafting.

Love this store! It's always an adventure To find my items! Hardware is great too. Bulk selections…read moreare a bonus too.

I was visiting my mom in Martinsburg and needed a pitchfork. Found this little gem of a store by…read moreaccident. And oh my what a happy find. I visited 3 times during my week stay. Perfect little hometown, family run business. I hope the community supports this business. It is a sweet find. And ladies...just a heads up. They treat you like a lady, no talking down to the gals. These guys are true gentlemen. And not too hard to look at either :) Seriously, most hardware/tool places don't cater to women well. Boltz is the exception. Ok...now on to the garden center. Healthiest plants ever seen...oh and did I mention...OLD FASHIONED CANDY!!!!!!!!!!!!!!!!!!!!!!!!! Might be worth the plane ticket to visit again.

Dear people of Martinsburg and surrounding areas,…read more You should support your local businesses before all that's left in martinsburg is just tattoo shops, homeless shelters, and a Chinese restaurant. With spring upon us I thought it time I should make mention of Boltz. First Boltz is everything Home Depot isn't by that I mean there are Human Beings employed here interested in assisting you in your endeavors. Secondarily they have a really nice selection of Tomato plants in the spring. If you buy bird seed or grass seed for your lawn somewhere else your wasting your money. Just a random list of things they carry: onion sets, seed potatoes, seed by the Oz. I got enough Arugula seeds for the entire year for a fraction of those stupid seed packets at Blowes (Lowes). There is a small selection of hardware and tools along with candy and lots of WVU knick-knackery. So the next time you have the urge too explore your inner-hipster and grow some cucumbers and then make some pickles go too Boltz before it's to late.

Great little old time hardware store with US Post Office inside and the lowest gas in the area.read more

Went in to find a bolt for a trailer hitch problem. Man at counter came around asking if I was…read morefinding everything I needed. I told him what I was trying to do and he provided the perfect solution within 15 seconds! Great service!!

It's a cozy cafe near the end of wod trail. The staff was super friendly and the coffee was good…read more It's well decorated small cafe next to the hardware shelves.

For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

I agree with Benny J's Review 100%! I couldn't have said it better. I had the same experience at…read moreZimmermans. Great Hardware Store!

Its out of my way a little but I chose to drive 10 more mins to go here. Closest lows or home depot…read moreis 35 min away. They seem to have everything that I ever needed. The staff knows what they are selling or at least act like it. Prices are comparable. And I always fix what I'm trying to fix with there help.