I was visiting my mom in Martinsburg and needed a pitchfork. Found this little gem of a store by…read moreaccident. And oh my what a happy find. I visited 3 times during my week stay. Perfect little hometown, family run business. I hope the community supports this business. It is a sweet find. And ladies...just a heads up. They treat you like a lady, no talking down to the gals. These guys are true gentlemen. And not too hard to look at either :) Seriously, most hardware/tool places don't cater to women well. Boltz is the exception. Ok...now on to the garden center. Healthiest plants ever seen...oh and did I mention...OLD FASHIONED CANDY!!!!!!!!!!!!!!!!!!!!!!!!! Might be worth the plane ticket to visit again.

Dear people of Martinsburg and surrounding areas,…read more You should support your local businesses before all that's left in martinsburg is just tattoo shops, homeless shelters, and a Chinese restaurant. With spring upon us I thought it time I should make mention of Boltz. First Boltz is everything Home Depot isn't by that I mean there are Human Beings employed here interested in assisting you in your endeavors. Secondarily they have a really nice selection of Tomato plants in the spring. If you buy bird seed or grass seed for your lawn somewhere else your wasting your money. Just a random list of things they carry: onion sets, seed potatoes, seed by the Oz. I got enough Arugula seeds for the entire year for a fraction of those stupid seed packets at Blowes (Lowes). There is a small selection of hardware and tools along with candy and lots of WVU knick-knackery. So the next time you have the urge too explore your inner-hipster and grow some cucumbers and then make some pickles go too Boltz before it's to late.

Great little old time hardware store with US Post Office inside and the lowest gas in the area.read more

Went in to find a bolt for a trailer hitch problem. Man at counter came around asking if I was…read morefinding everything I needed. I told him what I was trying to do and he provided the perfect solution within 15 seconds! Great service!!

Everytime we stop in the employee team is helpful and store is stocked and clean…read more Store pickup is also easy to use.

Whirlpool dryer seals not available within the brick and mortar store. Don't expect to go to this…read morestore if that or similar is something you're looking for. It's a small item and it's not like this store can't put up a display of such an item when they have over 50 washers, dryers and refrigerators taking up 2 or more spaces. Always telling the customer that they can order said item off of their website. Yeah, I can easily do that with Amazon too!

This store has a great selection of tools and garden supplies. The staff is always helpful and…read morefriendly. They also offer a service where you can order online and pick up at the store.

Who could possibly have a complaint Dawson's? It is an Ace hardware store, and so far, they have…read morehad everything that we need. Friendly employees, well organized, baby chicks in the front of the store to delight your toddler... My only room-for-improvement observation is that some parts of the ceiling are falling down in the back of the store, but I'm sure this general maintenance issue will be addressed at some point.

Called ahead on a Thursday to reserve a crate of apples for a Sunday pickup. I was told there were…read moreplenty and there was no need to pay in advance (quoted $150). Showed up Sunday to pick them up. They then told me the SAME apples had been removed from the crate and put into 50 pound bags and wanted me to pay $250. Had them call management after explaining the issue, and was told "sorry, can't help you". I'm a local guy that has been coming here for years. Never again.

Good selection. They had what I wanted. Good service, friendly and knowledgeable. Definitely the go…read moreto place in the vicinity. Not many other options.

Always enjoy Harbor Freight, but I normally shop in the Frederick Md. location. Looking for…read morespecific items that were on the website and stated in store was difficult. I stopped an associate coming from the bake room and asked for help. They said, " What you're looking for is right here, that's all we got," and walked away. Looked for a minute or so more still couldn't find it. Asked another associate, and he directed me directly to the spot, moved a couple of items, and there it was. The same associate took the time to direct me to other items I was looking for. This person made things a bit easier to find what I was looking for. Checking out took some time. Long line, 1 checkout person, helping a person having difficulty with credit card scanner, and a return at the same time. The same person who blew me off earlier opened a second register. I went over there. The first question was, did I want to join a 30 dollar a month club? I responded no thank you. I'm already on a mailing list for Harbor Freight, and don't actually shop there that often. I was just a bit upset how I was blown off looking for something that was supposed to be there but couldn't find it. Then, flagging down someone else who actually took the time to help took more time. What should have been an hour shopping trip took 2 hours.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

needed a hose made at last minute last. they stayed late and gave me great service for a good priceread more

From the owner: Located in Martinsburg WV, Heiston Supply is your one stop for all Concrete & concrete supplies,…read moreIndustrial products and Janitorial products. Facility Maintenance products, Floor & Carpet care, Brooms brushes & accessories, chemicals, Can liners, Paper products and Safety supplies

I had a pleasant experience at this hardware store. The inventory is small but many different…read morethings to choose between.

I read the previous review and thought I'd give it the store a try, especially since I want to…read moresupport small, local businesses. I'm sorry, but I can't agree with the previous positive comment. It may have been, at one time, the cool, old-time hardware store I'd hoped it would be, but that was many, many years ago. In fact, it was quite dark inside and very dirty. The shelves and racks were almost all bare. The sole employee had no people skills, usually giving one-word responses. He obviously did not care about me (his only customer) as he was not wearing a mask, saying that he didn't believe in them. I won't be back. To me, it is worth it to travel 20-25 minutes up the road to Ace, Lowe's or Home Depot.

For a long time I supported this place and strongly advocated against shopping at Ace hardware…read more Keep things local at a hardware store that is part of the community. Unfortunately, one smug employee ruined that experience for me, and I'll now be switching my allegiance to Ace. I purchased a small $6 shower accessory. Unfortunately I lost the receipt. The accessory was not what I needed, and I attempted to return it. The employee stated I cannot return without a receipt, even for a store credit (I was going to purchase products worth more than the value of what I was returning). I was disappointed at this response, but I shopped for what I needed anyway. I went to the front, and the employee was helping another customer in an aisle. After helping that customer, she proceeded to another customer in the aisle. Now, I understand one person having to triage, but at that point a simple acknowledgement of me would have been nice. It felt intentional, and it seemed as if the employee was taking satisfaction, acting somewhat smug as she told me she won't accept a return without a receipt. Not sure if this is just one rude employee, or the owner is really this strict about returns on $6 items that are clearly unused, but either way, I seriously doubt I'll be doing business here any more. If you had or have a similar experience, I also encourage you to drop these clowns. (Incidentally, when I purchased the item I would eventually return, I was not asked for my phone number (which they generally use to text receipts, as I'm part of their "customer club" or whatever. So there is actually another mess-up by a different employee that could have accommodated the companies own draconian return policy.) In short, I go to a neighborhood spot like this for the service. And when I'm treated this way, it defeats the purpose of avoiding much more convenient and likely cheaper options like Ace or Amazon. You are not really selling hardware - you should be trying to offer a superior customer experience--remember that and you will not lose customers like this

Nichols is top notch. I love their helpful employees. They know where everything is and if they…read moredon't have it? They'll tell you where to go to find it.