Super find. A fellow Civil War buff saved our day by making us aware the boat we were pulling…read morebehind our RV "just didn't look right". Well, the nut was gone, fallen off sometime during the day. Redding's was a quick couple minutes away from the Gettysburg Memorial and had the supplies needed to secure the boat. Angels everywhere, absolutely no doubt! Thanks so much!

I had some magazines shipped to the store and they did not charge me anything for the service. So I…read moreended up buying some magazines from them as well to give them some business. The lady who attended me was very polite. Thanks.

Redding's is a functioning historic hardware store, with original beam floors and everything. The…read morehardware portion is well-stocked for its size, and reasonably priced. What shines, though, is the larger sporting goods area in front. A wide selection of new and used firearms at very reasonable prices, an expansive choice of in-stock ammo... That's pretty exceptional these days. They also stock reloading supplies, I've purchased Speer .308 bullets, Remington and CCI Primers, and some cartridge boxes. When nobody else has primers or powder, Redding's does. It's a little bit of a haul from Frederick, MD, but Redding's is a destination shop. I get excited about driving there, and will always take a chance to ride the motorcycle up. And, you can stop at Keystone Fireworks on the way home.

Never had a bad experience here. Staff are always busy, but helpful. Not all are knowledgeable,…read more but I'm ok with that, as I know what I want before I go. If you're a first time buyer do your part in educating yourself, before you go and/or take someone with you that can assist you. Other than that, they have a large selection of firearms for any purpose. I haven't walked through the rest of the shop in years, but the place is packed full of accessories, and other gear. They will always be my first choice when seeking a new addition to my collection. Pricing is in line or as good as any other reputable shop.if you don't see something just ask, it may be tucked away somewhere. Happy shopping!

I was there today and bought a gass grill, the man who waited on me was very helpful and…read moreknowledgeable, he answered all my questions and then apologised that he could not walk me through the entire process because he needed to leave to meet a family commitment, but he made sure I had everything I needed to complete my transaction. This isn't the 1st time you have waited on us, you have always been helpful, knowledgeable and gracious, so Bob Cashman, thank you for the personal touch, you didn't offend me in the least because you had to leave me, you made sure I had everything I needed before you left me, family is EVERYTHING and we wish your grandson and his bride.many years of happiness, we will be Cashmans customers always, you just can't beat the personal service from all your employees. We buy all our garden plants from you, and those employees are just as helpful

I bought paint at Cashmans and the color was totally off from the paint sample. Too dark for what I…read morewanted. I attempted to return it with the picture for them to see and they refused to take it back. They said to just apply another coat. Another coat would just darken it even more. Very very disappointing.

I was on my way to my truck, having already purchased the paint I thought I needed for a project…read moreoutside. The manager came out and stopped me as I was getting into my vehicle, just to make sure that I realized that I had purchased a "deep base" paint, (which would have been completely wrong for this project). It was really nice of him to catch that, because I never noticed. Then he took me back in the store, and made the exchange, even covering the cost of the difference (the correct paint was a couple dollars more). You just don't see that these days. Somebody taking the time to pay that much attention, where I was negligent, bring it to my attention, and then actually take less money - to make the exchange quicker and more convenient for me. It's hard for me to remember not to just run to the "big orange" store every time I need something in the shop, or around the house. But this is just a little reminder, that there is a much better option.

I love this store! Easy to find what you need. Helpful staff. And customers help too! From nails…read moreto storm doors, lawn care and paint, they have it all.

I needed a toilet piece for my old Kohler toilet Clark's did not have it but was able to use the…read moreold piece and make another hole at no charge. Matt R is the man and I will always take my business to Clarks. They are committed to customer service and it really shows. Always support small businesses!

Visited for the first time yesterday to pickup and online order that wasn't available at my local…read moreAce. I was very impressed! The store is huge (the largest Ace in MD) and the staff went above and beyond to help me out. I showed up in the middle of a rain storm without an umbrella to buy a pile of power tools. Rather than call me out for my poor planning. The staff very generously helped me figure out a way to get my new purchases to my car without getting them wet. This may sound minor, but when was the last time someone at a store went out of their way like this. I didn't even have to ask. Seriously can't say enough positive stuff about the team here.

Outstanding every time! Read on. We moved from downtown to…read morethe county 1.5 years ago, foolishly avoided at first because of how poor the Fed Hill ACE was near our old house. I stopped in one day for something generic, and was blown away how friendly and knowledgeable everyone was, the fine and well stocked selections. I was an average DIYer, but thanks to them over the past year I've become a more skilled DIYer and have saved hundreds if not more because they're honest and actually care. My favorite story: walked in clueless and intimidated by the gas powered lawn care equipment. Mike listened intently, helped select the Echo Shred n Vac, assembled it, filled with fuel, completed the warranty himself, then showed me how to operate it in the parking lot. Are you kidding me :) !! They also have a nice offering of higher quality items you won't find at the other big box stores like Venta, Weber, Carhaart apparel, etc. If you want something specific they're happy to order it for you. I have been going there on average twice a month for the past 9 months, haven't tried the online purchasing yet but doing that today for 2 Ring Security flood light cameras (same price as anywhere else!)

When you've patronized a shop for 30 years, you come to expect certain things. You get to know the…read morestaff fairly well and it's like a comfortable pair of jeans. But turmoil has come over the past year and it's not good. Corporate Franchise Ace called Abbott's bought the shop and made it part of a east coast chain, and it's affected the experience negatively. Staff turnover has been very high, customer service is lackluster. One guy today couldn't bother to say "excuse me" while I was looking over some items and he just had to get to one of the items in front of me. Manners is seriously lacking with some of their staff. There's no clear leadership in the store - other than corporate from New York state dictating sales. Whomever is running the place needs to hire better people - more training so their more knowledgable about their products, and maybe people that are a bit more people oriented. One cashier lady is so morose I've come to hate going to her. A couple of the old crew is still around but with the turnover rate, and the lack of corporate care for service, I don't think they'll be around much longer. I've always placed Suburban Ace (now Costello Ace) as my First Choice for hardware needs, but with lackluster staff, poor product knowledge and a lack of customer service, that preference is fading fast. Home Depot is a little bit further from my workshop but the people there are, overall, better now than those at Costello Ace. Damn shame and I hope they get their act together.

I feel fortunate to have our Ace Hardware store so close by in our town. The guys at the store are…read moreall so willing to help find exactly what you came for. They all know where to find anything. If they can, they walk with you to find what you need. Now, that to me is good service! I have even had them help carry paint to my car. They are a larger store than it appears outside, but not too large to give you that special hometown feel service. Some items may be a bit higher, but for the convenience, and to save on gas, I will say their prices are fair. They have greenhouses outside that I have purchased beautiful flowers from. They have an extremely large paint department where you can find any supplies you might need. They carry Benjamin Moore paint and will tint it with spot on accuracy. Craig, one of the owners, is a locksmith. Long before key fobs, I had to use his services. It was after hours, but he was there quickly. He charged a reasonable price, and worked quickly. The truck is painted nicely with the Ace logo, his shirt also id'd him as an Ace representative which I consider very professional. I have nothing but nice things to say about this store that I have utilized since I moved to Thurmont in the 80's. It has only gotten better!

I've been to many Ace Hardware's but none as good as this. The customer service was incredible!…read moreParticularly an employee named Gray helped me throughout my entire purchase.

Local small hardware store. There are times that I have had to wait for assistance because the…read moreemployees are speaking with / helping someone else, but they had done the same for me. This is a small-town hardware store where it may take a few minutes longer or cost a little bit more than a big-box store, but personalized assistance is nice. Concerning the previous review, apparently that individual has never needed help at a big-box store. There are usually insufficient employees to help, and often they do not know much about their products. Furthermore, the quality of what you purchase at Ace Fix-it is usually better than the big-box stores.

They have everything you may need for last minute projects. Decent prices for location and…read morenecessity. Staff are friendly and super helpful. I had a shower tub spout with a diverter pipe that just wouldn't budge. Staff put it on the vice and quickly separated the pieces instead of trying to sell me a whole new diverter pipe.

When I was a young boy, my father would drag me to Martin's hardware. I had recently moved back to…read morethe area. Now I go to the hardware store at least once a week. The men there knew the answers to all the question I needed to ask. I never had to look for someone. There was always a person nearby for assistance. The best part for me was the simple and genuine greeting every round I walk in.

These fellas are a class act, through and through. Professional? You betcha. Knowledgeable? Check…read more Friendly? Genuinely. This is out FIRST stop before heading to a big box store. You won't be disappointed in their ability to make you feel right at home - and help you with any problems. Highly recommended.