Bought a used mattress could not fit it in my house took it back within two days and they would not…read morerefund my money. All sales are final they buy used furniture but they won't let you return it absolutely ridiculous. Will never go back there again Clyde the owner was so nice when I called but when I showed up with the mattress he gave me a total attitude.

We purchased a refrigerator shortly before Thanksgiving 2018. A few days after the New Year 2019 it…read morestopped working. I called and spoke to Clyde and he was so nice and accommodating! I questioned whether it was still under warranty and he replied 'close enough'. He came out the next day and replaced the board and it works like a charm since then. We are very happy with Tipton's and will continue to shop their and recommend to friends and family! - The Arter's - McSherrystown PA

This store is impossible to deal with. Not enough employees on the floor to answer questions or to…read moreprovide guidance, and no one ever answers the phone - especially in the Appliances Dept. It is so frustrating that it is worth the drive to a distant Lowes, or better to skip Lowes altogether.

Drove 40 miles to the Lowes in Hanover because they were the closest home improvement store that…read moresold Railroad Ties for landscaping. After looking at the hundred plus decent railroad ties that were bundled outside I went inside and purchased 3 for $85. When I went back outside to pick up my railroad ties I was only given a choice from one pile that were ones that were in such bad shape that no one else wanted. I picked three of them but they were not in very good condition. I gave it two stars only because the two Lowes employees who helped this 65 year old load the railroad ties on my trailer were exceptional workers

This company is the one I will definitely refer people to. The prices and installation costs were…read moreby far the best over any big box store. The customer service was excellent and friendly. We completed a sale over the phone and the salesperson made sure the over the range would definitely fit and was the right product. The installers came out when they were scheduled in a timely manner and called before they came. Once here, they were extremely efficient, friendly and so experienced in what they were doing, it was installed in a record amount of time. They were neat and left no mess behind. We can't say enough about this store and their installers. That level of service and care hasn't been seen by us for a very long time. We were very impressed with the entire transaction. This local business hasn't forgotten that they deal with people and their needs....not just net profits.

Bought a brand new refrigerator over $2500. When they delivered and installed it the doors were not…read morelined up with each other, nowhere close. I asked the installers to correct it and they said that's just the way it is we can't do nothing about it and left. I immediately called the store and was told the owner isn't there right now and he will have to address this. After 4 days they have not called me back yet. After they get their money they obviously don't care. I will never buy from them again and will never recommend them. Only giving one star because 0 isn't an option

It took 1/2 hour for us to find anyone who could help us find what we were looking for. The store…read morewas not busy and I stopped at the customer service desk and there were at least 8 people that were all talking together. They did tell us what isle, but it was not where they said it would be. We found 2 employees and asked both of them where we could find the washers and they were wrong too! I finally saw a young man, Dylan, who was working the self check out area. He looked it up on his phone and pointed to the right isle. He was a very helpful employee unlike any other employee that worked there. Gone are the days when there were employees walking around that would walk you to what you were looking for! We will go to Lowe's next time​

Just experienced some of the worst customer service ever at this location…read more Went to purchase a small propane cylinder for a portable gas grill and went to the front customer service desk to check out, the name on the receipt is Carley who did not even acknowledge me at the counter, took the cylinder and scanned it, the only thing I heard was a huffing noise like it was a bother to check me out ! She did not even tell me to insert my card ! I went ahead and inserted my card and processed the payment and the screen showed an email receipt or a printed copy, she just handed my the printed copy and not even a simple "Thank You" ! And no offer to place it in a bag ... This is really outstanding customer service at its best ! I'm being sarcastic of course .... I called the store and spoke to a manager and expressed my displeasure ! Look if this individual is not happy there then leave, there are plenty of people who would appreciate a job, you know. This really leaves a black mark on Home Depot and their service. Considering Lowe's is pretty much next store to them ! Hardly anyone in Home Depot vs. Lowe's which was packed with shoppers ! Employees are cheerful and greet you properly and say Thank You for your business ! Seems there is a cancer of poor quality employees at Home Zdepot which will be the demise of this location ! I completed an online review of my purchase from the sales receipt and it was removed by Home Depot ! I guess they remove negative posts. The store manager did reach out via email and apologized and offered a gift card which was declined, we just hope for better service !

Very professional, tells it like it is, straight forward, If it's not broke no need to fix or…read morereplace it.

Had repair on LG refrigerator. Technician knowledgeable, efficient, and pleasant. Fixed the problem…read moreand installed a small part so that problem would not reoccur. Cost was about in the middle of the range I was given over the phone. Very reasonable. Would call them again for any appliance repair.

I have never dealt with any company like The Repair Shop!!! Tom is amazing-we had another company…read moreattempt to fix my dishwasher....never fully happy with their results......Tom figured out the real issue.....would recommend him to anyone!!!

Tom was recovering from a broken foot & was on reduced hours BUT he came to my house to unlock my…read moreWasher so clothes wouldn't spoil. He unlocked washer but had to order a new "washer brain" to repair washer. Very knowledgeable. When I needed Repair Shop again, I didn't mind the couple of days it took as someone else may have needed an emergency repair. Wonderful people.

Quick response. Arrived on Monday and assessed the problem, ordered part and the refrigerator was…read moreback in working order by Tuesday afternoon. Courteous, efficient and reliable. Thank you

Mike was a great man. Mr freezer was leaking and I called him and he came out fixed the problem…read moreright away. Very nice man to meet and talk to. Would highly recommend him!

I was in AmeriVac to discuss some things with the owner, Mark. While there, I got to witness his…read moreinteractions with several customers. Some were picking up their vacuum that he repaired, some were looking for a new vacuum, some were looking for bags or belts. No matter what the customer was there for, Mark took the time to address all of their needs and help them understand what caused their problems. He's incredibly friendly, and after 34 years in the vacuum sales industry, he knows everything there is to know. He also sells the aiRider vacuum, which he takes outstanding pride in, and his customers were amazed by it too. He's not a pushy salesman, he's a professional, friendly small business owner who takes pride in what he's great at, and I'd recommend coming here and letting Mark help you with all of your vacuum needs.