I've been to many Ace Hardware's but none as good as this. The customer service was incredible!…read moreParticularly an employee named Gray helped me throughout my entire purchase.

I feel fortunate to have our Ace Hardware store so close by in our town. The guys at the store are…read moreall so willing to help find exactly what you came for. They all know where to find anything. If they can, they walk with you to find what you need. Now, that to me is good service! I have even had them help carry paint to my car. They are a larger store than it appears outside, but not too large to give you that special hometown feel service. Some items may be a bit higher, but for the convenience, and to save on gas, I will say their prices are fair. They have greenhouses outside that I have purchased beautiful flowers from. They have an extremely large paint department where you can find any supplies you might need. They carry Benjamin Moore paint and will tint it with spot on accuracy. Craig, one of the owners, is a locksmith. Long before key fobs, I had to use his services. It was after hours, but he was there quickly. He charged a reasonable price, and worked quickly. The truck is painted nicely with the Ace logo, his shirt also id'd him as an Ace representative which I consider very professional. I have nothing but nice things to say about this store that I have utilized since I moved to Thurmont in the 80's. It has only gotten better!

Love this store, love the owner and the manager and all the employees!…read moreEveryone is so helpful!

The person that helped me find the right light bulb was very helpful, but as usual the checkout…read morefolks need to be trained in customer service basics.

Items in the store are marked up significantly, likely because of the pricey rent on 14th St and…read morebecause they can overcharge folks who live on that street who pay $2500/month for studio apartments. The employee at the front of the store was sharp and unfriendly and asked in a gruff tone how he could help us, as if we were bothering him.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

The 5-inch door latch on my 70-year-old house broke. I searched several stores but couldn't find a…read morereplacement. As soon as I entered the store, an employee asked if I needed help. Mr. Al quickly found the exact replacement part I needed. Replacing the latch solved the problem and saved me a lot of money. The staff is knowledgeable, professional, and always provides excellent service and expert advice.

If you value your time at all, then Strosniders will save you money. The staff are almost all very…read morecompetent and helpful. I picked up some cabinet hardware that needed to be exact (threads, length, head) and the gentlemen understood exactly what I needed and where to find it. I was in and out lickety split with EXACTLY what I needed that to this Strosniders staffer. He said he has owned his own handyman renovation business for 30+ years in TN and FL. He was great and I was grateful to have his help and save me time. Going to Takoma or Silver Spring Ace, or Home Depot because they are closer or to save a buck 250, but spend hundreds of dollars in my time, with uncertain results, would be a colossal waste.

What a fantastic mom and pop hardware store. Greeted as I walked in with a smile. Even though they…read moredidn't carry the item I was looking for, they suggested good alternatives. I did purchase some other items.

Do NOT let them mix paint for you. I needed a quart of Benjamin Moore paint for a small repair and…read morebrought in the old paint can with the mixing codes. When I applied the paint to the wall, instead of being China White, a standard color, it showed up as being very yellow. I went back to the store and was told that because they had to mix the base to create the standard correct color, they would have to charge me again. Bottom line, I went to another Benjamin Moore paint shop and they mixed the paint perfectly. Poorly maintained or dirty equipment might have been the cause. Howard

This store hands down is professional and has the best customer service I ever experienced…read more Everyone is always so nice and calls someone I the back to load your car before asking. Thank you to everyone at Ace and Will for all the heavy lifting

Excellent customer service. We were particularly impressed with the gentleman who delivered our…read morepurchase and helped us get it properly installed. He went the extra mile to make certain it was working correctly. He was very knowledgeable and professional.