Dan did an excellent job on our dryer today. Good craftsmanship and wonderful customer service. Our…read moreLG dryer is 20 years old and Hyssong has it running like new. Dan even had the exact part we needed on his truck. Very happy with the quality of the service, the people, and the value.

We have only the absolute best to say about this wonderful organization and their expertise and…read moreprofessionalism. Amazing people...the kind of people that make doing business with them a true pleasure!! Competent, kind, caring and reasonable. We would recommend them 100% for any appliance needs or repairs!!

Wasn't a large selection when we happened to go recently looking for a refrigerator. I will say…read morethough, the owner was very attentive and said he would look to acquire whatever it is that we need. It just might take a week or so. Didn't really buy from them since we needed something immediately. I would say call first to make sure they have what you need.

I been dealing with business for more then 15 yrs or so. Very professional. I had bought a…read moreApartment size freezer that has a dent in the front over 13 years ago. And it's still working today. I want to buy used appliances then new

My experience with J's Bargain Appliances started and ended well, but it was difficult in between…read more I'll explain. The washer and dryer were BEAUTIFUL and I was ecstatic with the look and the price of them. They came with a 30 day warranty from the date of purchase. Unfortunately for me, once installed the drum on the dryer didn't rotate and the front loading washer leaked water on my laundry room floor. To be fair, John the owner was pleasant to speak with over the phone and he went above and beyond to honor the warranty. I put the washer and dryer outside my home and he came the next morning to pick them up for me and dropped off another beautiful washer/dryer set to replace them. He was also careful to switch out the power plug on the dryer so that it would fit the electrical outlet in my laundry room. With that said, purchasing from any used appliance store poses a risk such as this. But because of John's handling of the situation, I would purchase from J's Bargain Appliance store again.

I was in need of a stackable washer and dryer and J's is just up the street from me. I had been in…read morethere previously and really liked the customer service I received. So when my washer and dryer stopped working, I knew exactly where I was going. I called and left a message about what I was looking for and Victoria called me right back. I made an appointment for the next day to go look at it. After a great conversation with the owner, I bought what I needed and picked it up the next day. Well I realized I didn't measure properly so I called Victora and explained what was going on. Without hesitation, Victora told me I could bring it back for store credit then they would call me when one came in that would fit. Awesome customer service like this is why I went to them and will continue to go there when I need an appliance. I will also tell anyone who is looking for an alliance to go there.

I have tried to visit the store many times and they have yet to be open according to their hours…read more(both online or according to the store sign). I have even waited up to 1/2 hour for them to open and nothing. I have left messages asking for a call when they are open, no return call. If they won't return a call for potential business, I would not suggest buying from them. I have rental properties, so my business could be often. They have lost a customer. I suggest Peace and Plenty as an alternative.

I'm very disappointed with the treatment I've received. Honestly, pay attention to the "warranty",…read moreI thought it meant they stood by their product. But when the guy told me how thorough they are on ensuring they've fixed an appliance, I cant be so sure. I was undergoing renovations and waited one month to hook up my washer machine. So I called and told them that it was leaking out of the front as soon as I ran a clean cycle but the person accused me of not being truthful when I know I hadn't used it for clothes at all. I have a newborn and a toddler and they've shown know sympathy in putting me in a bind.

Highly recommend it they come to my house on time And the…read moreservice was great . Thank you

My dryer started squeeching after using it for 6 years.I called around and Mike's appliances were…read moreby far the most-reasonably priced. I decided to hire them based on the reviews. Luther (trainee) came along with Paul to fix the issue. They took out the whole dryer to diagnose the issue and turned out the pulley only had to be replaced. Paul told me that the other parts did not need to be replaced after me wanting to replace it. So he saved me money as well. Highly recommend them!

my washing machine broke today with a full load in it. tried several times to troubleshoot. decided…read moreon a new one. called their Rockville location and spoke with kevin. original item that I planned to purchase would be a few days to get. upon further questions kevin offered to sell me a floor model/display unit. not only was it bigger but it was nicer then my original model that I was going to buy. went to the store,purchased item and they offered me a five year warranty included in the price. which I must say was a very nice deal. kevin and another associate loaded it in my SUV and all of this from start to finish in 20 minutes. I've been a long time customer and will continue to do business based on their excellent customer service . thanks again . Mark M..

I signed contract with the Frederick Bray & Scarff for an entire kitchen renovation on February 15,…read more2025. Although my experience with my designer Angie-Ange, my appliance rep Nick, and the quality of the work provided by the subcontractors was exceptional, I would not recommend Bray & Scarff to others. The project did not start until July 21, 2025. When I asked why there was such a long delay, I was told by the coordinator that the company had seven active jobs and were too busy! The contract stated the project would be completed around September 21, 2025, but it was not completed until April 21, 2026! The project manager never evaluated the job before it began and his communication was often demeaning and filled with excuses. He allowed all the city permits to expire and then thought I should pay for the extension fees. The project coordinator was totally incompetent. She only reported on work completed, as if I wouldn't know, and did not coordinate any service without being prompted by the designer or myself. The warehouse was incompetent. They left $4,200 of ceramic flooring on a public sidewalk for two days. When they were asked to break the pallet down and stack the tile inside the house, they responded by saying it was "too hot". When they came to pick the tile up, they gouged the base the tree in front of our house and broke the realtor sign in front of our neighbor's home; perhaps they should learn how to operate a hand truck. When the delivered the tile the second time, they crushed six slate path tiles by placing the entire pallet on top of the slate. Because the warehouse did not inventory the renovation items the deliveries were incomplete or missing items required for the subcontractors to complete their work. On two occasions I had to purchase some items at Lowes so the work could be completed. Finally, thank you for assigning Ugur Isik aa a project manager in March 2026. He was professional and worked expeditiously to get all the missing supplies delivered, the worked completed, and the permits signed off.

I wouldn't recommend this place anyone. They are extremely unprofessional. While at my home the…read morerepairman, Mr. Bill, made extremely inappropriate comments about ice. He laughed and joked about reporting someone to ice and was influencing them to file an anonymous ice report, he stated that's what he would do. This made me extremely uncomfortable and nervous I told him to leave my home. All he had to say was "I'm sorry for hurting your feelings." When reporting to management they tried to make excuses for his egregious remarks instead of apologizing. Stay away!

Their website states "We stand behind our workmanship with a 1-year Parts and Labor warranty for…read moreresidential services and a 30-day Parts and Labor Promise for commercial services. If your service was not done right, we promise to make it right." Paid over $700 for service to our refrigerator. Problem has surfaced again with the exact same issues. Called to have them come back out and was told it will be another $129 fee for a diagnostic fee I paid the first time. Asked why if there is a 1 year warranty and was told it is actually only 90 days. Also was told if they did the repair that would be applied to the bill which it never was the first time out. Much better options available for my money.

I can never figure out why a business providing a service does not return calls from people needing…read moretheir help. Is business that good? But, I'm kind of glad it took three calls before I reached someone at B&B Appliance Repair. It wasn't an emergency, but had it been, they would have been out there the next morning. Instead, the owner coordinated with my tenant, and the stove was fixed in a timely manner. The bill was sent via text to me which allowed me to stay home and tend to other matters instead of driving 60 miles to Winchester. I own a duplex which means I have double the number of appliances. I know who to call next time one needs repairing. And I'll bet anything, I'll have to call just one time.

I was at a loss as to who to turn to when my Maytag washer- only 1 1/2 years old - stopped working…read more So I went to YELP, which I have turned to many times before and have always been satisfied. I reached out to B&B Appliance. They reached back out to me within 5 minutes and asked when I would like them to come. They were upfront about the cost for coming and when I said tomorrow, I was shocked to get a reply saying no problem. They said between 8:30-9 am and they arrived within that window. It took them no time to find the problem. They had to order the part and said it should be in by Thursday, and they would call that morning (today) with an ETA. True to their word a call came in early, and we were told between 11-1. Once again, they came in the time quoted. They talked with my husband for a while and discussed the type of issue we were having, saying it was not the first time they had to replace that same part in a Maytag. My husband was very satisfied with them. Rest assured if we have any future appliance problems, they will be the people we call. If you want a reliable company, who says what they are doing and takes the time to explain what happened, then call them! My husband and I are both very satisfied with the service we received. THANK YOU, B&B! Great work and Great job.