I am not sure of the basis of the other reviews on this site, but I love this store. Nothing…read morebetter than having employees who have actually done the projects you are trying to do to answer questions and guide you in the best way. I think the staff is outstanding and I highly recommend this location.

Ask cashier help you determine balance on ACE card said she couldn't give me balance unless I…read morebought something which was not true she rung me up on my purchase and told me I owed a balance after being told I had a plus balance had to get manager involved they couldn't figure out what the cashier done it was very embarrassing for me becuz there were customers behind me and I could tell they were pissed off at me becuz I questioned the cashier I finally cleared out the credit on the card to $0 and will not EVER go back there again the cashier was so rude for no reason if she would have ask her manager how to check a balance on a store card this wound have not happened....I am very disappointed in the cashiers attitude if you not happy with your job then QUIT!!

Needed to do an emergency repair and the first thing that came to my mind was zip ties so the…read moreclosest store that carries this item is one of my favorites for tools. This store was almos half a mile away and nobody beat their price.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

In this Covid era, you have better luck finding Sasquatch making out with a unicorn under a…read morelollipop tree than finding an employee that cares about the customer. Well folks if you want to find one, may I point you to Jarrett Witcher at this Lowe's. I bought a chest freezer online a couple days prior and opted for curbside pickup on a busy Saturday afternoon. Preparing for the customary 15-30 minute wait that seems the norm when you chose to use curbside service, I turned on some tunes and started reading a book. I was pleasant surprised when I saw Jarrett wheeling out my freezer in less than five minutes. Jarrett was pleasant from the moment he greeted me. Jarrett had noticed the cardboard box was damaged and instead of blowing it off, he inspected the freezer and noted a dent. Jarrett was apologetic and gave me a choice between another undamaged unit or the damaged one at a discount. How many people would have just blown off the damaged box and let the customer discover the issue at home when it's no longer that employees problem? We all know the answer... ALOT! Kudos to Jarrett and to Anderson Lowe's.

I have a gift card that was obtained by putting my hard earned money in a cash machine at Ingles. I…read moreredeemed half of the gift card about $50. I had remaining $40 balance. I was unable to locate the receipt so I called Lowe's for help of course first time I called the Lowe's representative hung up on me. The second time I called back after much discussion I was able to speak to a supervisor the supervisor said there's nothing they could do suggested I call Coinstar and then called Coinstar.

Michael was so helpful! He had locked up and was getting in his truck when we pulled in. Ace…read morehardware and Lowe's sent us because they couldn't help. Michael reopened the store and found what we needed and explained what we needed to do! I would definitely recommend giving this store and Michael your business! Beautiful selection in showroom, as well!

Lowe's at 3515 Clemson Boulevard, Anderson, SC 29621…read more No more in-store credit without a receipt at Lowe's. This review is to inform the public of a change in policy at Lowe's and to praise a store manager who will take the time to understand his customers' needs. I purchased with cash an off-brand kitchen faucet (first mistake) at Lowe's a few days ago and I could not find my receipt. The old kitchen faucet is 1/2 pipe vs the 3/8 compression fittings of the new faucets. "Be forewarned". After sending my wife back to Lowe's to purchase an inline straight shut off valve adaptor (which does not exist) She came home with 1/2 dozen connectors from salespeople who did not know what they were talking about. I had to crawl out from under the sink and go to Lowe's myself. So, I packed up the new off-brand new kitchen faucet and went to Lowe's. This is when I found out that in-store credit was no longer available. What? This makes no sense, it's obviously a Lowe's product but there are no shut off valves to adapt to this issue. I asked to speak to the store manager. Eric, the store manager, was awesome. He quickly resolved my issues with professionalism, empathy, and knowledge. I still don't agree with Lowe's new policy of not offering in-store credit for a Lowe's product because of a lost receipt, Lowe's has the product, and the credit is only good at Lowe's. Where is the loss for Lowe's? Thanks' Eric for taking the time to listen to your customer.

Worst customer service I've ever received. Refused to…read morereturn damaged goods. Had to contact corporate to force them to do the right thing. What a hassle.

Over the last 25 years I have occasionally shopped at "White-Jones" in the Homeland Park area if…read morenecessary and avoided the place by choice. They never offered help, and if a customer asked one of the 3-4 guys in the hardware section for help, the customer had to first interrupt the story the four were sharing. Too often if the old guys in the hardware side were asked about a topic they would share such bs that it was better not to ask. The cashiers acted like checking out was an inconvenience. Unhelpful and unpleasant. There motto seemed to be "mind-over-matter". The staff did not mind and the customer did not matter. Imagine my surprise this afternoon as I entered the store and a pleasant smiling lady at the Paint desk sincerely welcomed me and asked if I needed help. I was so shocked, I stopped and finally smiled back. Who was she? Did she really work at "Elder's"? In 25 years, that has NEVER happened at White-Jones. When I finally needed help today, I knew to go back toward the welcoming lady and ask a male employee there. No excuses, no attitude, just help. When I went to check out I was not met with a glare that I had interrupted someone's phone chat. Because it was quiet, all three cashiers came to welcome me and make sure I found everything I needed. They were not only pleasant, but they were also sincerely interested in handling any questions I had. Someone in the Elder's management has made some long needed and welcome changes. Thank you. And put the lady at the Paint section with the wonderful welcoming smile in charge of training customer service to the others. And give her a raise. You may have regained a customer.

Since Elder's purchase from White-Jones, I believe pricing is higher. Worse than that, the…read moreprices marked on the shelves is lower than what they ring up. I've caught 3 instances where they overcharge: 1) jug of 30 Seconds deck cleaner marked $31.99, but rang up $34.99 2) rubber tubing marked $ .59/ft, but they charged $1.69/ft ! (more than double) Don't remember the 3rd case. It's one thing to raise prices, but mis-marked pricing seems deceitful. They need to correct the discrepancies. BUYER BEWARE!!!

It worked for a while and then it didn't. We bought a Ryobi string trimmer (strimmer?) and it was…read morefine for the first couple of months. Great for getting close to the edges and against the house. Light, maneuverable and it held enough charge to do the whole lawn. About four months or so in, it's not holding the same amount of charge in the battery. We can do most of the house, have to take a break to recharge and then we can finish. And then, we needed a second break. At that point, we're done with it. I don't see acquiring another Ryobi battery-operated tool. [Review 872 of 2026 - 1432 in South Carolina - 26053 overall]

Trying to access a warranty repair with their India help desk is impossible. They do EVERYTHING…read morepossible to not honor an in effect warranty. The great one? Take it to our closest repair facility in Santa Ana (I live in San Diego). This would involve a 4 hour round trip on a good traffic day and likely 2 trips. That's probably $75 in gas. There's more warranty difficulty, but I think you get the gist. Buy Ryobi but understand you do not have a warranty!

Alright so first im sorry if my punctuation. And grammer are not the best or even good at all im…read moretyping this fast and kinda mad so enough rambling. I went into ace many many times with my book bag there's no signs saying you can't ware one nothing. Yesterday I go in and a worker Neil stopped me made me walk up to the front and make me take it off and leave it up front unprotected. And let me be clear about this key factor usually I go in dressed casually many would say nicely. Well yesterday I walked in not necessarily trashy looking I was still well groomed my cloths where just pretty baggy. I feel like he was stereotyping me he tried to be "nice" but the way it looked no matter how "nice" he acted i still feel the bluntness of the situation. Hey you look like the type of person that would come and hear and steal even tho we have no proof or even reason to think you would steal we're gonna assume anyways that was the blunt reality.

Always helpful, always friendly. I don't shop at the big box stores - I like to shop locally. The…read moreemployees here are ALWAYS helpful with solutions to my home improvement projects. Best hardware store around.

i paid for to be a warranty on a plan was told if i bought that day i would be grand fathers in to…read moreolder plan which was better i guess i was lied to because it didn't work that way live and learn but no one wants to put in writing .

Went to buy iPhone 17 max pro and was told there would be a $40.00 data transfer fee which is…read morewrong, they lost a sell and were rude and did not provide any explanation for there thievery and I hope they go out of business before their dumb ass employees break the owner!