Im always happy to walk into my local ace. It has excellent service. Frances, the cashier is incredibly helpful and consistently gets me in and out quickly. The floor staff are equally great, always ready to answer questions and guide me to what I need. They also help me find deals and use my coupons In The store, that way I save a bit. I came in recently looking for paint and looking at other sale items, but I couldn't help browsing through the Clemson football items since I'm excited for Clemson chances this year. Ace has a great selection of college stuff. It's the combination of helpful employees like Frances, a well stocked, friendly store that makes shopping here such a positive experience every time. read more

Tri-County Ace - College USC items - Hardware Stores Near Me - Piedmont, South Carolina

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Thought I would try this Ace since I live close in the area and could support a location in my community that wasn't a big box store like Lowe's or Home Depot. Unfortunately, the employees seemed to act bothered when I asked them questions about paint & the front cashier lady was unpleasant and rude, not to mention she also burped in my face when she was ringing me up and said absolutely nothing....I don't think I will be coming back to this location from this experience. read more

Tri-County Ace - Hardware Stores Near Me - Piedmont, South Carolina

Employee was rude. I guess the three of them were too busy talking to each other to be bothered.

Great service and high quality products! Reasonable and helpful! Wonderful hardware store

I was just yelled at because I got upset when the lady behind the counter failed to care about my needs, made inaccurate presumptions, and shook her head at my apparent ignorance. She was argumentative, combative, and displayed an attitude that I was wrong. I won't be coming back. read more

Possibly the best hardware store I have been a customer of. The team are outstanding, very friendly, very knowledgeable, friendly and live what they are doing. Outstanding leadership with Matt. Love doing all my hardware shopping there. read more

Historically, Ace is the one to solve my most challenging hardware needs because of employees knowledge and commitment to great customer service. I just had a need to cut a non-chipped Chevrolet key that matched my newly purchased key Fob. My local Ace in Easley, SC attempted to cut my new key, but their cutter could not accommodate the form factor. The staff was very accommodating and recommended I try the Tri-County Ace in Piedmont, SC. The Tri-County Ace had the right equipment, however the store assistant manager, Michelle Grassano, refused to authorize the work as it was against their store policy! This is even after I agreed to purchase an additional blank key (which would not fit my key fob) and accepted the risk of this not working. I cannot tell you how frustrating and a disappointing experience this was as their was a total disregard for customer service and satisfaction at the Tri-County Ace Hardware store. This is clearly not been my experience with other Ace Hardware stores across multiple states and is very specific to this store and assumingly assistant manager, Michelle Grassano. Reluctantly, I have not choice but to move onto the next hardware store to address my needs. read more

I have shopped here several times. Staff is always very helpful. It is true that the prices are a little higher than the big box stores but the personal service makes it worthwhile read more

You will struggle to find a retail location with better people inside! Went for a couple off items I thought I would likely have to go elsewhere for and had three people far exceed my expectation by finding exactly what I needed. I WILL DEFINITELY RETURN!!!! read more