Not good today. I have had to ask 2 employees for help making a key and have been waiting 20…read moreminutes. I started shopping here because of poor service at Lowe's, but I was also looking for a dryer duct today and they are $22 here and $10 at Lowe's. Lowe's also has more sizes of ducts. Finally, I was told they only have fireplace tools in store.

we're getting paint and we asked for the shean on one of them to be flat and the other ones for…read morethem to be different and then the next day when we were getting ready to paint we read the tax , and it said all of the sheen's wear flat

If you know what you want and know where it is, you can get in and out, but if you're looking for…read morecustomer service you won't find it here. 2 cars in the lot, 2 cashiers, just pointed me in a general direction. I also needed propane. They called for someone to fill the tank and 15 minutes later a young guy saunters across the parking lot, in no hurry at all. He mumbled so much I couldn't understand him. One and done for me.

Clean store, very helpful and friendly staff. I enjoy going in just to see what's new and what's on…read moresale!

they some dogs up there at Ag Pro. Shoutout to Mr Gage. 10/10 employee! Highly recommend!read more

Amy has great customer service skills!! Keith really knows how to correctly fix lawn mowers!!!…read moreGrateful for these two. Makes the Ag-Pro experience worth it

Over the last 25 years I have occasionally shopped at "White-Jones" in the Homeland Park area if…read morenecessary and avoided the place by choice. They never offered help, and if a customer asked one of the 3-4 guys in the hardware section for help, the customer had to first interrupt the story the four were sharing. Too often if the old guys in the hardware side were asked about a topic they would share such bs that it was better not to ask. The cashiers acted like checking out was an inconvenience. Unhelpful and unpleasant. There motto seemed to be "mind-over-matter". The staff did not mind and the customer did not matter. Imagine my surprise this afternoon as I entered the store and a pleasant smiling lady at the Paint desk sincerely welcomed me and asked if I needed help. I was so shocked, I stopped and finally smiled back. Who was she? Did she really work at "Elder's"? In 25 years, that has NEVER happened at White-Jones. When I finally needed help today, I knew to go back toward the welcoming lady and ask a male employee there. No excuses, no attitude, just help. When I went to check out I was not met with a glare that I had interrupted someone's phone chat. Because it was quiet, all three cashiers came to welcome me and make sure I found everything I needed. They were not only pleasant, but they were also sincerely interested in handling any questions I had. Someone in the Elder's management has made some long needed and welcome changes. Thank you. And put the lady at the Paint section with the wonderful welcoming smile in charge of training customer service to the others. And give her a raise. You may have regained a customer.

Since Elder's purchase from White-Jones, I believe pricing is higher. Worse than that, the…read moreprices marked on the shelves is lower than what they ring up. I've caught 3 instances where they overcharge: 1) jug of 30 Seconds deck cleaner marked $31.99, but rang up $34.99 2) rubber tubing marked $ .59/ft, but they charged $1.69/ft ! (more than double) Don't remember the 3rd case. It's one thing to raise prices, but mis-marked pricing seems deceitful. They need to correct the discrepancies. BUYER BEWARE!!!

Wow! What a place! They had so much in stock unlike every other place out there. The customer…read moreservice was outstanding. What a please to shop here. They also match the lowest price out there! I highly recommend this place.

Great staff that is definitely customer first. The delivery went great - Corey took great care…read morewith delivering a washer and dryer upstairs with tight corners in our new house. Prices were great as well. So far, we are very happy with their service.

Great customer service and products. They always have…read moreeverything I need to complete the project. Very competitive prices.

Winnelson is a Wholesale Plumbing Fixture & Supply source and a Wholesale Heating and Air…read moreConditioning Equipment & Supply Center. They sell to contractors but will also sell to the public. They have some 240 locations across the country and the Anderson location has been in business since 2002. I went in today to get a part for my ailing water heater and they were helpful and accommodating. Based on a simple problem, the guy who helped me made a recommendation and sent me on my way. As it turns out, when I got home and saw that the part/device he sold me wasn't going to fit, I called a plumber for advice. He said that the device I was sold was not what I needed at all and that I was lucky that I had not been able to install it...that my problem would have remained. (expansion tank) He said I needed a pressure regulator to reduce the water pressure for the whole house, and I should not try to address the problem at the water heater. To their credit at Winnelson, they did allow me to return the two parts I had bought, but I could tell they did not want to. They didn't have much choice though because I had already covered that base before I bought the parts...I asked before I bought them. I am the first to review this business and I have to give them a 3 because they led me down a dead end road with bad advice, but my guess is that if there were a lot of reviews, most might be higher because I am sure this place enjoys a good reputation among the contractors who use it. I am also sure that they are used to the people (contractors) who come in for parts/supplies, etc. already knowing what they need because it is their business to know. A plumber would not have accepted the device that they sold me because they would know better, and I realize this. But I am not a plumber and I relied on their advice. If they were not sure of it, they probably shouldn't have given it. On the other hand, I appreciate that they were trying to help me save some money by doing it myself. Still, at the end of the day, it was bad advice and it could have cost me almost $50 that I could not recoup.

Service Department and customer service is awful. We are stuck with a broken tractor and no one to…read morehelp us. I don't understand why these people are so rude and awful to customers.

We purchased a Woods rear mounted mowing deck for our tractor. Dickson Tractor are amount the…read morenicest people we have ever done business with. Our deck was a special order. They went out of their way to find the deck we wanted and delivered it. We highly recommend them. If you don't live near them the trip is worth it. We don't live near them so our transaction was done perfectly over the phone.

After a nightmare scenario with another AG pro on some warranty work, I decided to explore my…read moreoptions for getting another tractor. My experience with this Ag pro who recently moved to a new location was nothing short of great. "Wes" John Schwiers was the salesman who assisted me throughout the process. While he has only been working there for 2 months and didn't have the answers to all my questions, he promptly tracked down those answers and provided the kind of customer service one would expect from the company, which helped build this country. This was not exactly your typical salesman experience where they shove their "best" deal in your face. We worked through what my "need" was, and I was provided options to make the best decision for myself and our farm. This is the kind of service I expect from a company like Ag Pro/ John Deere. Highly recommend this Ag Pro in Anderson, SC, noting that not all Ag Pros provide this level of customer service.

Thomas provided excellent customer service navigating us through the purchase of our new John Deere…read morezero turn. We commend him on his knowledge and expertise as well as a natural ease of being so personable. We went with the intention of purchasing the Z530R and because of his personal insight and recommendations we were easily upsold to the Z730M with no feelings of pressure or regret. It truly was a seamless and smooth process. AgPro is lucky to have such a valuable salesman