Ask cashier help you determine balance on ACE card said she couldn't give me balance unless I…read morebought something which was not true she rung me up on my purchase and told me I owed a balance after being told I had a plus balance had to get manager involved they couldn't figure out what the cashier done it was very embarrassing for me becuz there were customers behind me and I could tell they were pissed off at me becuz I questioned the cashier I finally cleared out the credit on the card to $0 and will not EVER go back there again the cashier was so rude for no reason if she would have ask her manager how to check a balance on a store card this wound have not happened....I am very disappointed in the cashiers attitude if you not happy with your job then QUIT!!

I was shocked to read some of the negative reviews. I love this store. They help me with whatever I…read moreneed and explain to me how to use the merchandise that I buy - they're the only store that I walk into and don't have to walk around to find someone to help you. They're right there - You don't have to search all over the store for someone to help you. They have always been nice and kind and patient. I usually go to Ace Hardware before I even attempt to go to Lowe's or Home Depot. If I cannot find what I'm looking for Ace Hardware always has it. I recommend this store highly - Alice Jean This is for Ace Hardware on Whitehall

Over the last 25 years I have occasionally shopped at "White-Jones" in the Homeland Park area if…read morenecessary and avoided the place by choice. They never offered help, and if a customer asked one of the 3-4 guys in the hardware section for help, the customer had to first interrupt the story the four were sharing. Too often if the old guys in the hardware side were asked about a topic they would share such bs that it was better not to ask. The cashiers acted like checking out was an inconvenience. Unhelpful and unpleasant. There motto seemed to be "mind-over-matter". The staff did not mind and the customer did not matter. Imagine my surprise this afternoon as I entered the store and a pleasant smiling lady at the Paint desk sincerely welcomed me and asked if I needed help. I was so shocked, I stopped and finally smiled back. Who was she? Did she really work at "Elder's"? In 25 years, that has NEVER happened at White-Jones. When I finally needed help today, I knew to go back toward the welcoming lady and ask a male employee there. No excuses, no attitude, just help. When I went to check out I was not met with a glare that I had interrupted someone's phone chat. Because it was quiet, all three cashiers came to welcome me and make sure I found everything I needed. They were not only pleasant, but they were also sincerely interested in handling any questions I had. Someone in the Elder's management has made some long needed and welcome changes. Thank you. And put the lady at the Paint section with the wonderful welcoming smile in charge of training customer service to the others. And give her a raise. You may have regained a customer.

Since Elder's purchase from White-Jones, I believe pricing is higher. Worse than that, the…read moreprices marked on the shelves is lower than what they ring up. I've caught 3 instances where they overcharge: 1) jug of 30 Seconds deck cleaner marked $31.99, but rang up $34.99 2) rubber tubing marked $ .59/ft, but they charged $1.69/ft ! (more than double) Don't remember the 3rd case. It's one thing to raise prices, but mis-marked pricing seems deceitful. They need to correct the discrepancies. BUYER BEWARE!!!

Needed to do an emergency repair and the first thing that came to my mind was zip ties so the…read moreclosest store that carries this item is one of my favorites for tools. This store was almos half a mile away and nobody beat their price.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Not good today. I have had to ask 2 employees for help making a key and have been waiting 20…read moreminutes. I started shopping here because of poor service at Lowe's, but I was also looking for a dryer duct today and they are $22 here and $10 at Lowe's. Lowe's also has more sizes of ducts. Finally, I was told they only have fireplace tools in store.

we're getting paint and we asked for the shean on one of them to be flat and the other ones for…read morethem to be different and then the next day when we were getting ready to paint we read the tax , and it said all of the sheen's wear flat

I have a gift card that was obtained by putting my hard earned money in a cash machine at Ingles. I…read moreredeemed half of the gift card about $50. I had remaining $40 balance. I was unable to locate the receipt so I called Lowe's for help of course first time I called the Lowe's representative hung up on me. The second time I called back after much discussion I was able to speak to a supervisor the supervisor said there's nothing they could do suggested I call Coinstar and then called Coinstar.

I purchased a presnell 61-in undermount double sink bathroom vanity with carrara white natural…read moremarble top. A Allen &Roth product. Which I bought from Lowe's. Product failure with the left side sink falling out due to poor manufacturing and quality insufficient glue and mounting brackets. And because this is a pre-assembled part there's nothing they're going to do, short of me having to hire a new contractor to tear out the whole vanity and return to Lowe's for another one at my expense

Michael was so helpful! He had locked up and was getting in his truck when we pulled in. Ace…read morehardware and Lowe's sent us because they couldn't help. Michael reopened the store and found what we needed and explained what we needed to do! I would definitely recommend giving this store and Michael your business! Beautiful selection in showroom, as well!

It worked for a while and then it didn't. We bought a Ryobi string trimmer (strimmer?) and it was…read morefine for the first couple of months. Great for getting close to the edges and against the house. Light, maneuverable and it held enough charge to do the whole lawn. About four months or so in, it's not holding the same amount of charge in the battery. We can do most of the house, have to take a break to recharge and then we can finish. And then, we needed a second break. At that point, we're done with it. I don't see acquiring another Ryobi battery-operated tool. [Review 872 of 2026 - 1432 in South Carolina - 26053 overall]

Trying to access a warranty repair with their India help desk is impossible. They do EVERYTHING…read morepossible to not honor an in effect warranty. The great one? Take it to our closest repair facility in Santa Ana (I live in San Diego). This would involve a 4 hour round trip on a good traffic day and likely 2 trips. That's probably $75 in gas. There's more warranty difficulty, but I think you get the gist. Buy Ryobi but understand you do not have a warranty!

Always polite and helpful staff. Went today to get a 100ft garden hose. My only issue is that the…read moreprice said $37.99 and it rang up $43.99. Might need to hire a new stocker.

Love the changes to the store! It's clean and they have a lot of new products. We ordered a grill…read moreonline and decided to try to pick it up early (excited husband and all) but we had already paid for assembly, they helped us out with the assembly fee and were great to work with.