Ask cashier help you determine balance on ACE card said she couldn't give me balance unless I…read morebought something which was not true she rung me up on my purchase and told me I owed a balance after being told I had a plus balance had to get manager involved they couldn't figure out what the cashier done it was very embarrassing for me becuz there were customers behind me and I could tell they were pissed off at me becuz I questioned the cashier I finally cleared out the credit on the card to $0 and will not EVER go back there again the cashier was so rude for no reason if she would have ask her manager how to check a balance on a store card this wound have not happened....I am very disappointed in the cashiers attitude if you not happy with your job then QUIT!!

I was shocked to read some of the negative reviews. I love this store. They help me with whatever I…read moreneed and explain to me how to use the merchandise that I buy - they're the only store that I walk into and don't have to walk around to find someone to help you. They're right there - You don't have to search all over the store for someone to help you. They have always been nice and kind and patient. I usually go to Ace Hardware before I even attempt to go to Lowe's or Home Depot. If I cannot find what I'm looking for Ace Hardware always has it. I recommend this store highly - Alice Jean This is for Ace Hardware on Whitehall

Needed to do an emergency repair and the first thing that came to my mind was zip ties so the…read moreclosest store that carries this item is one of my favorites for tools. This store was almos half a mile away and nobody beat their price.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

I have a gift card that was obtained by putting my hard earned money in a cash machine at Ingles. I…read moreredeemed half of the gift card about $50. I had remaining $40 balance. I was unable to locate the receipt so I called Lowe's for help of course first time I called the Lowe's representative hung up on me. The second time I called back after much discussion I was able to speak to a supervisor the supervisor said there's nothing they could do suggested I call Coinstar and then called Coinstar.

I purchased a presnell 61-in undermount double sink bathroom vanity with carrara white natural…read moremarble top. A Allen &Roth product. Which I bought from Lowe's. Product failure with the left side sink falling out due to poor manufacturing and quality insufficient glue and mounting brackets. And because this is a pre-assembled part there's nothing they're going to do, short of me having to hire a new contractor to tear out the whole vanity and return to Lowe's for another one at my expense

Worst customer service I've ever received. Refused to…read morereturn damaged goods. Had to contact corporate to force them to do the right thing. What a hassle.

I have not had a good experience with this store in the flooring department. As a matter of fact I…read moredrive to the Bypass location to do most of my shopping. BUT Jim in painting is FABULOUS here. He went out of his way this morning with so much information and assistance regarding my paint project. He offered suggestions before any were even requested. When I asked about a particular product he walked me to it. Most employees just point in a direction I will definitely be back to see Jim in painting.

Over the last 25 years I have occasionally shopped at "White-Jones" in the Homeland Park area if…read morenecessary and avoided the place by choice. They never offered help, and if a customer asked one of the 3-4 guys in the hardware section for help, the customer had to first interrupt the story the four were sharing. Too often if the old guys in the hardware side were asked about a topic they would share such bs that it was better not to ask. The cashiers acted like checking out was an inconvenience. Unhelpful and unpleasant. There motto seemed to be "mind-over-matter". The staff did not mind and the customer did not matter. Imagine my surprise this afternoon as I entered the store and a pleasant smiling lady at the Paint desk sincerely welcomed me and asked if I needed help. I was so shocked, I stopped and finally smiled back. Who was she? Did she really work at "Elder's"? In 25 years, that has NEVER happened at White-Jones. When I finally needed help today, I knew to go back toward the welcoming lady and ask a male employee there. No excuses, no attitude, just help. When I went to check out I was not met with a glare that I had interrupted someone's phone chat. Because it was quiet, all three cashiers came to welcome me and make sure I found everything I needed. They were not only pleasant, but they were also sincerely interested in handling any questions I had. Someone in the Elder's management has made some long needed and welcome changes. Thank you. And put the lady at the Paint section with the wonderful welcoming smile in charge of training customer service to the others. And give her a raise. You may have regained a customer.

Since Elder's purchase from White-Jones, I believe pricing is higher. Worse than that, the…read moreprices marked on the shelves is lower than what they ring up. I've caught 3 instances where they overcharge: 1) jug of 30 Seconds deck cleaner marked $31.99, but rang up $34.99 2) rubber tubing marked $ .59/ft, but they charged $1.69/ft ! (more than double) Don't remember the 3rd case. It's one thing to raise prices, but mis-marked pricing seems deceitful. They need to correct the discrepancies. BUYER BEWARE!!!

Beware of this company Purchased a leaf blower January 2023…read more 3 year warranty. Battery charger is defective. Charger was manufactured in June of 2021. 3 year warranty. Need receipt to get new charger Register product January 2023. 5 phone calls and 2 e mails to reset password. Then I could access receipt. Still can not log in. Links do not work. We have several Ryobi Products. We will not buy any more. Thanks Gerry _burghardt@yahoo.com

$600 wasted. The worst purchase I've ever made. Works "ok" for 4 months then it starts cutting out…read moreafter 5sec of being turned on. Keep trying but to no luck it's dead a whole month of trouble shooting with no luck. Customer service assures me a place in town will fix it. I am then told that said place refuses to touch Ryobi products because they are "Sh!t" and won't communicate about repairs. I am then told a store 2hrs away will turn it around in 24hrs.... they laughed at me when I called. So here I am after 3 months of waiting, 4hrs of driving, plenty spent on gas to get back home, start to mow and it still doesnt work. Icing on the cake is the shop that claimed to have repaired the mower assured me it was bad product and I should ditch it. Everything about this product and the company sucks. Wasted ALOT of money and time for a piece of junk.

Always helpful, always friendly. I don't shop at the big box stores - I like to shop locally. The…read moreemployees here are ALWAYS helpful with solutions to my home improvement projects. Best hardware store around.

Need to get someone else in the lawnmower dept. in the back,oldr gentleman doesn't like to help…read morecustomers!!!!!!