Overall the experience with East Coast Granite was not positive. The internal communication is…read morenonexiatant which leads to delays and customer frustration. The one bright spot in the organization is Tim Tamplin and the installation team. Once we cleared the difficulties with getting the template made, verifying the slab and scheduling the install (too many issues and excuses to list) Tim and Sergio came through and somewhat redeemed our experience. Tim provided superior service and met his commitments. Overall I cannot recommend East Coast Granite but that is no reflection on Tim and his team.

Stone is nice but communication is a very big problem & customer service is poorly lacking. It's…read morebasically nonexistent. I've waited for over 3 weeks for a response & just recognition of the error on their part. Zero accountability. Finished product is in & done but only because I didn't want to refuse the counter top they brought & wait 2 more weeks with my kitchen torn apart. We contracted with East Coast Granite on Main St., Simpsonville. I expressed that I wanted curved, rounded, eased corners on the countertops. I told the salesman in the store, again when he came to the house to measure, I told the template guy, I told the fabricator at the shop before the stone was even cut. It's indicated on my contract that I wanted eased corners. My new counter tops have sharp squared corners....not what I chose. I've been completely blown off & feel that's a terrible way to do business. They're not a discount center so it's not a you get what you paid for situation. They've taken no responsibility & have not even tried to reach out to discuss it. I would not recommend them for this reason.

Will never do business with Ferguson again. I initially came in to look at faucets, was not…read moregreeted, and had to wander around until I found a sales rep at their desk that I felt like I had to beg to assist with figuring what what's in stock (in hindsight would've been better off shopping online myself). We ordered a faucet, but once received hated the functionality (again, the sales rep didn't talk through). I went back to Ferguson in hopes of purchasing a replacement and was greeted by the front desk rep who told us to just go look on the floor again because there were no available reps. We attempted to look at them and left to avoid wasting more money without professional input. If you're looking for an alternative, we went to ProSource nearby and had a wonderful experience!

They won't talk to you unless you have made an appointment online and come in at that time. They…read morealso don't do installation. We will not be back.

Our first visit here was mid-day on December 23rd and although there were 4-5 employee's that we…read moresaw sitting at their desks, and we were the ONLY customers in the showroom, we were not acknowledged except by the front of store receptionist. It was very much like the employee's resented working on the eve before Christmas Eve and had suddenly unionized and formed a protest. The showroom itself has a wide variety of styles and price ranges for tubs, faucets, kitchens, etc. It is really helpful to get the visual. My wife returned after the holidays to look at the selection again and was very pleased with the help of Kaylee our sales agent. She was so pleased that she spent $2,600. Maybe I should have gone too? And, we learned that our style is "new traditional." How about that!? What is nice is that we got a print out of all the bathroom fixtures, faucets, towel racks, etc. that we purchased so we could show our re-modeler contractor. So I guess this turned into a good experience for everyone but the guy paying the bill and writing this review! But it will be a nice master bathroom.

I've gone to ProSource numerous times for various plumbing supplies and always find them helpful…read moreand they do go out of their way to make sure you get what you need. Counter service is usually pretty fast. Never had to wait more than 5 minutes. Prices are competitive and service is always excellent!

Prices are amazingly, much less than you will find anywhere else. They have a very limited…read moreselection, but what they have is builder grade and above at clearance prices. Very helpful, able to answer all of our questions. Before you buy, I recommend checking here first!

A LITTLE TOO BASIC!…read more This warehouse is quite large and it has everything from toilets and cabinets to flooring and doors. We primarily wanted to stop to see what they offered in kitchen cabinetry. Although much of what they carry is builder basic, you can upgrade to really nice wood cabinets. You can send them your space measurements and they will assist you with the lay out. The employees were very helpful with information and helping us to get the layout of the warehouse. While I liked some of the high quality cabinets they carried, I don't know if it would be worth a two hour drive from Georgia. I think that I would prefer to just find a source closer to home just for the sake of convenience. However, if you reside in Greenville, this could be a great option for you. In addition to furniture, fixtures and accessories, (pull out inserts for drawers), they also had stones for a backsplash and area rugs. If you are looking for basic products for a rental or if you are just cheap, this is the place for you. This would not be a good option if you are looking for higher quality options.

The first coat in the stairwell did not cover well; original paint could be seen in several places…read more They came back to roll a second coat, but did not "cut in" along the edges. Once dry, this left a visible jagged border along the ceiling lines, corners, under the railing, and into the family room at the bottom of the stairs. Apparently, the original gallon and the new gallon weren't mixed together for this project, so the tints were slightly off. So, the original work wasn't satisfactory, and their recommended fix created an even bigger problem - all the while assuring me that everything would dry evenly and that I would be satisfied. And all that, by the way, after I pre-paid for the work to be done. Their solution to the whole debacle was to make excuses and charge more money. After dealing with the frustration, and a lack of communication and timeliness, I did not agree to the extra expense. In all fairness, he did offer a bit of a discount to make everything right. Shawn is a nice guy and a member of our community, which makes this experience - and this review - all the more disappointing. On the bright side, the hallway and the ceiling look great. We're grateful for that.

Hired to repair water damage to floor in bathroom. Estimate of $2450 was given & accepted with the…read moreidea there would be floor joists to replace. Ended up the joists just need to be braced, not replaced. Requested linoleum multiple times, but, finally allowed Shawn to use leftovers from another job instead. He said he hated installing linoleum. We went back & forth about it & I decided the outcome might be better if I just let him use the floating tiles, but, the tiles are not sticking right down the middle of the floor, so, I now regret this decision. During the floor repair I asked Shawn if he might be able to install the bathtub & surround we'd already purchased. He said he would install it for an additional $940 labor & we agreed. He shored up the the pipes to the showerhead and installed the pipes for the new faucet. I gave him an additional $100 to purchase a new tub faucet. Shawn then informed us the costs were going to be higher as he had to go to Home Depot. He met with resistance and his attitude changed. I felt that since the joists did not have to be replaced & I'd relented on the flooring used that additional charges were unacceptable. I left for an hour or two & when I returned Shawn was packing up & leaving the job undone. He said hooking up the plumbing to the tub was above his level of expertise, but, admitted it was more about how long it was taking (4 days) and his time was worth more. I told him usually a "contractor" would call in a plumber & would not leave us with an unfinished bathroom. We would have paid additional for the plumber, but, were not given that option. The toilet was not even reinstalled yet. There was a hole in the sheetrock where he'd fallen against it with his back. He agreed to leave his helper, who btw did a beautiful job on the baseboard, to install the toilet & repair the wall where the surround was to go. It was a huge back-sized hole and the repair, though diligently done, is concaved enough that the glue-up surround will not look right once installed unless it is replaced. During the job tools and debris were left in the bathroom, in the hallway, in the kitchen, by the front door and outside in the yard. The bottom line is we would not recommend Heavenly Home Improvements to anyone, in fact, would advise against it.

Still a novice in the trade. Issues were identified but not resolved. No-showed me twice when he…read moresaid he would correct the issues.

Do not enter into a contract with this company! I had a requirement for driveway sealing. This…read morecompany promised the moon but "Quality" is not their best attribute. In fact, "quality" is a misrepresentation. I planned on applying the sealant myself and after several YouTube videos, decided a project like this is best left in the hands of people that knew what they were doing which would result in a quality job. As it turned, the end product and results "Kings Quality Epoxy" appeared as if I did the application myself. King, the owner himself felt bad and started making "excuses" for the shitty product and applied additional discounts to appease me. He knew the product was shabby but promised after a full cure, the "wet appearance" will subside, and I will gain a better appreciation adding my "driveway will be the envy of the Cul de sac." After the 72 hour cure, much of the imperfections glaringly appeared. Contacting him, he replied, "it's not like I didn't put your floor down. Just because you don't like certain areas wouldn't work in a court room." That's where I'm going with this contractor now.