It all started with leaking faucets in both my bathroom sink and bathtub. I called Upstate…read moreSolutions, and had them replace the sink faucet and they did an excellent faucet installation. Upstate Solution couldn't do the bathtub faucet, because they don't do tile work. My house is an older house with a cast iron tub. I only used the tub for showers, and was looking at having to have the wall opened, then calling a plumber to fix the leak, some one back in to replace the tile work. After that I was then going to find someone to come in, and resurface or attempt to make the bathtub look better. My decision was to just find one company that could do everything at once. Some of the services provided by some of the companies are misleading, until you talk to them. Things they say they can do, they don't. I looked on Google for places with at least 5 star ratings and good reviews. I called several places, that gave me the impression that they weren't interested. One man still had his company listed, but told me that he no longer did that kind of work, another man was going to have knee surgery, and suggested that I wait until after his recovery. Another man suggested that I give his friend a call(he wasn't listed or licensed) that was not even happening. I decided to call Palmetto Bath to discuss getting my bathtub removed and a walk in shower installed. I called and scheduled a free consultation and the rest is history. Will and Jason did an awesome job installing my shower, answering questions and explaining what they were doing. These two work well together, and it was a pleasure meeting them. Thank you Surface Genie and others for leading me to Palmetto Bath.

My elderly parents had a walk-in tub installed a year ago. Recently we discovered that there had…read morebeen an ongoing leak which saturated the floor under the tub, under the bathroom floor, and wood subfloor and joists under the house. The plumber cut off the water supply to the tub and the leak stopped. The RestoPros technician who demolished the bathroom floor said he also believed the leak came from the tub. I contacted Leslie Hoffman, explained the situation to her and forwarded her photos of the water damage. She had Jeff Aiken, the Operations Manager, call me (that was on Thursday). I explained the situation to him and he had also seen the photos. His first comment to me was that we couldn't prove it was their fault. His second comment was that he didn't even know what he was looking at on the photos. His third comment was that he could probably come inspect it the following Tuesday, or maybe Monday, but that it "would probably be dry by then." He also said any work we did before he could examine it would "nullify the warranty." At that time I had moved the parents (97 and 85) out of the house and into an extended stay because of the demolition and fans/dehumidifiers that were running. I left voice mails and sent texts to him on Sunday evening, Monday morning and Monday afternoon. I explained that I did not live at the house and would need to drive over to meet him. I got absolutely no response. On Tuesday afternoon, having not heard from him, I went to the house to check the mail, check on the house, etc. By 3:30 I was already home and contacted Leslie. She called Mr. Aiken and reported to me that he could be there between 4:30 and 5:00. I explained that I could have arranged my daily visit to coincide with his schedule, but he never communicated with me, and I was not willing to go back over there that day. She then said that he would be there between 2:30 and 3:00 the following day (Wednesday, 6 days after I reported the problem). I arranged to have my brother-in-law there with me because of the dismissive attitude that Mr. Aiken had displayed toward me. When Mr. Aiken arrived, I introduced myself and my brother-in-law, and he replied, "Oh, you're the daughter." Not Katie, not Mrs. Bassett, just "the daughter." Wednesday afternoon, the RestoPros technicians had already begun work in the bathroom and under the house. When Mr. Aiken showed up with his assistant, they wanted to reconnect the water line to the bathtub to check it out. When his assistant did that, water spewed everywhere, including from under the tub. The RestoPros guys were ticked off that a lot of the work they had done under the house had to be re-done. Mr. Aiken then tried to explain to me and my brother-in-law that it wasn't their fault, that pinhole leaks in the copper lines was building up pressure which then forced the water up into the tub. His assistant showed me a video supposedly taken under the house of water burbling up from the ground (???). I asked Mr. Aiken to please do me a report outlining his "findings" and also provide me with copies of any photos and videos they had taken so I could provide that to the insurance adjuster. After waiting a week, I again texted Leslie Hoffman (since Mr. Aiken had never responded to any of my communications), who replied that Mr. Aiken would send me the requested information. No, nada, zip. I gave this company 2 stars because my parents were very happy with the installation of their tub, while I was totally unhappy about the way my complaint was handled. Mr. Aiken's dismissive attitude toward me, refusal to communicate with me, and treating me like a nuisance instead of a customer with a service problem, has shown what Palmetto Bath's "customer service" is like. I am NOT in New York. I don't know where YELP got that. I live in Lexington, SC.

Before stopping by East Coast Granite & Tile I decided to call and a nice man name Paul answered…read more Paul and I talked for a while and he suggested that I send him dimensions of my island by text and we went from there. My husband and I stopped in on Friday and Paul was so helpful and patient. We ended buying granite for are island and a week in a half later my island was installed. I recommend East Coast Granite & Tile to everyone. Very reasonable and I ended up with a beautiful granite island top. BTW, if I wasn't selling my house I would definitely get my countertops done that's how reasonable they're!!! Thanks East Coast Granite & Tile for a great experience. Derrick and Dena Copeland Simpsonville Sc

The vendors that they use for installation are great, but the actual company is a mess. Paul was…read moreour point guy, however we quickly blew past several promised deadlines due to rescheduling issues, fabricator issues, and we ended up being without a kitchen since for nearly 3 weeks. Paul is very rude when attempting to navigate issues (after being unreachable when installers were given a broken sink to install), and has difficultly with communication. We had to pay to fix drywall damage after the tear out left gouges in the drywall. Overall, I had to reschedule my own meetings at work multiple times due to missed appointments, and we had a nonfunctional kitchen for 19 days. The installation guys and tile installer were great. I wish we could have used them without involving East Coast.

We. And in to order all new appliances for our new house that is nearing completion. We were bate…read moregreeted....when we asked if someone could show us a particular line of appliance....we were told directions to check them out ourselves. Without anyone to answer a few simple questions, we left. This "help" caused us to drive to Jeff Lynch. There we were helped kindly by a knowledgable associate. Ended up ordering high end appliances there (range, oven, refrigerator, dishwasher, beverage fridge, washer/dryer). We spent over $30,000. Thanks Ferguson for not helping us. It took us less than 45 minutes at Jeff Lynch to answer our questions and place the order.

We were encouraged to purchase a few extra cabinet handles for our kitchen remodel, just in case…read more What was conveniently omitted was that not only would we have to pay for Ferguson to ship any unused items back to their supplier, but at exorbitant postage for Ferguson's profit. Unbelievable, yet true. This company just lost another customer.

Our first visit here was mid-day on December 23rd and although there were 4-5 employee's that we…read moresaw sitting at their desks, and we were the ONLY customers in the showroom, we were not acknowledged except by the front of store receptionist. It was very much like the employee's resented working on the eve before Christmas Eve and had suddenly unionized and formed a protest. The showroom itself has a wide variety of styles and price ranges for tubs, faucets, kitchens, etc. It is really helpful to get the visual. My wife returned after the holidays to look at the selection again and was very pleased with the help of Kaylee our sales agent. She was so pleased that she spent $2,600. Maybe I should have gone too? And, we learned that our style is "new traditional." How about that!? What is nice is that we got a print out of all the bathroom fixtures, faucets, towel racks, etc. that we purchased so we could show our re-modeler contractor. So I guess this turned into a good experience for everyone but the guy paying the bill and writing this review! But it will be a nice master bathroom.

I've gone to ProSource numerous times for various plumbing supplies and always find them helpful…read moreand they do go out of their way to make sure you get what you need. Counter service is usually pretty fast. Never had to wait more than 5 minutes. Prices are competitive and service is always excellent!

Prices are amazingly, much less than you will find anywhere else. They have a very limited…read moreselection, but what they have is builder grade and above at clearance prices. Very helpful, able to answer all of our questions. Before you buy, I recommend checking here first!

A LITTLE TOO BASIC!…read more This warehouse is quite large and it has everything from toilets and cabinets to flooring and doors. We primarily wanted to stop to see what they offered in kitchen cabinetry. Although much of what they carry is builder basic, you can upgrade to really nice wood cabinets. You can send them your space measurements and they will assist you with the lay out. The employees were very helpful with information and helping us to get the layout of the warehouse. While I liked some of the high quality cabinets they carried, I don't know if it would be worth a two hour drive from Georgia. I think that I would prefer to just find a source closer to home just for the sake of convenience. However, if you reside in Greenville, this could be a great option for you. In addition to furniture, fixtures and accessories, (pull out inserts for drawers), they also had stones for a backsplash and area rugs. If you are looking for basic products for a rental or if you are just cheap, this is the place for you. This would not be a good option if you are looking for higher quality options.

The first coat in the stairwell did not cover well; original paint could be seen in several places…read more They came back to roll a second coat, but did not "cut in" along the edges. Once dry, this left a visible jagged border along the ceiling lines, corners, under the railing, and into the family room at the bottom of the stairs. Apparently, the original gallon and the new gallon weren't mixed together for this project, so the tints were slightly off. So, the original work wasn't satisfactory, and their recommended fix created an even bigger problem - all the while assuring me that everything would dry evenly and that I would be satisfied. And all that, by the way, after I pre-paid for the work to be done. Their solution to the whole debacle was to make excuses and charge more money. After dealing with the frustration, and a lack of communication and timeliness, I did not agree to the extra expense. In all fairness, he did offer a bit of a discount to make everything right. Shawn is a nice guy and a member of our community, which makes this experience - and this review - all the more disappointing. On the bright side, the hallway and the ceiling look great. We're grateful for that.

Hired to repair water damage to floor in bathroom. Estimate of $2450 was given & accepted with the…read moreidea there would be floor joists to replace. Ended up the joists just need to be braced, not replaced. Requested linoleum multiple times, but, finally allowed Shawn to use leftovers from another job instead. He said he hated installing linoleum. We went back & forth about it & I decided the outcome might be better if I just let him use the floating tiles, but, the tiles are not sticking right down the middle of the floor, so, I now regret this decision. During the floor repair I asked Shawn if he might be able to install the bathtub & surround we'd already purchased. He said he would install it for an additional $940 labor & we agreed. He shored up the the pipes to the showerhead and installed the pipes for the new faucet. I gave him an additional $100 to purchase a new tub faucet. Shawn then informed us the costs were going to be higher as he had to go to Home Depot. He met with resistance and his attitude changed. I felt that since the joists did not have to be replaced & I'd relented on the flooring used that additional charges were unacceptable. I left for an hour or two & when I returned Shawn was packing up & leaving the job undone. He said hooking up the plumbing to the tub was above his level of expertise, but, admitted it was more about how long it was taking (4 days) and his time was worth more. I told him usually a "contractor" would call in a plumber & would not leave us with an unfinished bathroom. We would have paid additional for the plumber, but, were not given that option. The toilet was not even reinstalled yet. There was a hole in the sheetrock where he'd fallen against it with his back. He agreed to leave his helper, who btw did a beautiful job on the baseboard, to install the toilet & repair the wall where the surround was to go. It was a huge back-sized hole and the repair, though diligently done, is concaved enough that the glue-up surround will not look right once installed unless it is replaced. During the job tools and debris were left in the bathroom, in the hallway, in the kitchen, by the front door and outside in the yard. The bottom line is we would not recommend Heavenly Home Improvements to anyone, in fact, would advise against it.

Still a novice in the trade. Issues were identified but not resolved. No-showed me twice when he…read moresaid he would correct the issues.

Do not enter into a contract with this company! I had a requirement for driveway sealing. This…read morecompany promised the moon but "Quality" is not their best attribute. In fact, "quality" is a misrepresentation. I planned on applying the sealant myself and after several YouTube videos, decided a project like this is best left in the hands of people that knew what they were doing which would result in a quality job. As it turned, the end product and results "Kings Quality Epoxy" appeared as if I did the application myself. King, the owner himself felt bad and started making "excuses" for the shitty product and applied additional discounts to appease me. He knew the product was shabby but promised after a full cure, the "wet appearance" will subside, and I will gain a better appreciation adding my "driveway will be the envy of the Cul de sac." After the 72 hour cure, much of the imperfections glaringly appeared. Contacting him, he replied, "it's not like I didn't put your floor down. Just because you don't like certain areas wouldn't work in a court room." That's where I'm going with this contractor now.

Friendly, helpful service! Everything you need for your paint project: paint, supplies, tools…read more Also, awesome antique shop with quality pieces and unique furnishings. We'll be back! Dan Hilliard

Antiques! Good stuff, some real antiques so don't be misled by the word "paint" in the name. We…read morefound a beautiful antique phonograph in walnut, a lovely antique marble top table, and all kinds of beautiful stuff. They ALSO have paints for those who want their furniture "updated " and they carry all kinds of knobs if you're missing some. Be SURE to stop in here and find great antiques and collectibles.