We. And in to order all new appliances for our new house that is nearing completion. We were bate…read moregreeted....when we asked if someone could show us a particular line of appliance....we were told directions to check them out ourselves. Without anyone to answer a few simple questions, we left. This "help" caused us to drive to Jeff Lynch. There we were helped kindly by a knowledgable associate. Ended up ordering high end appliances there (range, oven, refrigerator, dishwasher, beverage fridge, washer/dryer). We spent over $30,000. Thanks Ferguson for not helping us. It took us less than 45 minutes at Jeff Lynch to answer our questions and place the order.

We were encouraged to purchase a few extra cabinet handles for our kitchen remodel, just in case…read more What was conveniently omitted was that not only would we have to pay for Ferguson to ship any unused items back to their supplier, but at exorbitant postage for Ferguson's profit. Unbelievable, yet true. This company just lost another customer.

Fantastic customer service! 12 years ago Dream Maker redid my bathroom making it a wonderful…read morebathroom for my disabled wife and myself. Recently, due to house shifting, the full glass door had become misaligned and I called to the company to see if they could come out to make an adjustment. Literally, with in 15 minutes, Randy returned my call said he'd contact Mark, one of the original installers of my bath. Within 2 minutes after that, Mark called and I gave him the lowdown. He said he was in our area returning from another job and met me within 10 minutes to look it over. Since he'd left his tools at the previous big job he had to come back to do the door. 2 days later as planned, he called ahead and he stopped by for 5 minute job which corrected everything. Give Mark and Randy kudos for quick helpful service.

After researching five kitchen remodeling companies, we decided on Dream Maker Bath & Kitchen in…read moreGreenville, SC. In addition to an update in the owner's suite bathroom, we also had a fairly large kitchen makeover and a redesign of our Butler's Pantry wine cooler & cabinet. We had new quartz counter tops installed, repainting several cabinets & the island, installed several appliances and finished with new backsplash and cabinet hardware. Dream Maker Bath & Kitchen has a broad spectrum of bath & kitchen selections with sales staff that are comfortable in making the right selections for your home design project. Also, and this is key to a successful remodeling project, Dream Maker Bath & Kitchen has a very talented group of experienced craftsman(s) which is the "secret sauce" in being satisfied with the final product. Mark was our woodworking craftsman who had to design very specific kitchen drawers (like 18) and complicated appliance installation(s). Our painter, Alex, was exact, no mess and the finished cabinets & island are easily showroom quality. The last talent of the kitchen redesign team was the backsplash expert, "Naz" who installed three walls of travertine tile in a complicated diagonal design. Naz is a "Mini-Michelangelo". All the guys were respectful of our property, most of the preparation & cutting was done outside and every evening they would clean the work areas. A suggestion to the Dream Maker Bath & Kitchen management for a perfect five rating is better communication with the customer on the various work dates. Short of that issue, they do a very professional job. Overall, we would recommend Dream Maker Bath & Kitchen to our friends.

Prices are amazingly, much less than you will find anywhere else. They have a very limited…read moreselection, but what they have is builder grade and above at clearance prices. Very helpful, able to answer all of our questions. Before you buy, I recommend checking here first!

A LITTLE TOO BASIC!…read more This warehouse is quite large and it has everything from toilets and cabinets to flooring and doors. We primarily wanted to stop to see what they offered in kitchen cabinetry. Although much of what they carry is builder basic, you can upgrade to really nice wood cabinets. You can send them your space measurements and they will assist you with the lay out. The employees were very helpful with information and helping us to get the layout of the warehouse. While I liked some of the high quality cabinets they carried, I don't know if it would be worth a two hour drive from Georgia. I think that I would prefer to just find a source closer to home just for the sake of convenience. However, if you reside in Greenville, this could be a great option for you. In addition to furniture, fixtures and accessories, (pull out inserts for drawers), they also had stones for a backsplash and area rugs. If you are looking for basic products for a rental or if you are just cheap, this is the place for you. This would not be a good option if you are looking for higher quality options.

You know, I actually can't remember the last time I went into a store and everyone I came into…read morecontact with was just exceptional. I mean seriously, in today's scheme of things it nearly impossible to get any attention at all from any employee of a store. Floor and Decor, Greenville, SC is the absolute exception to that trend. The first associate we came into contact was Selena and boy were we happy to have run into her first thing. Talk about friendly, knowledgeable, professional and engaging that was her from start to finish. She truly sets the standard for what an associate at any store should strive for. Having said that about Selena, I can't neglect the next person that exhibited the same traits. Emily was in the middle of taking care of store duties when we ran across her. She stopped what she was doing and answered all of our questions, showed us where different tile patterns were and what tile might work best for us. Then there was one of the managers, Jarrett. He could not have been more helpful in taking care of a few issues for us, absolutely kudos to him as well. You just don't find stores like this anymore, not ones where friendliness, knowledgeability and professionalism are systemic from top to bottom. Floor and Decor sets the standard other stores should strive for. I'm a fan!!!!!!!

I absolutely live this store! Not only do they have a great selection, but their staff is top…read morenotch. They are super friendly and very helpful. We just built our home and purchased our flooring and bath tiles for our home.

I am an interior designer and love working with Ferguson. They are professional, knowledgeable, and…read moreefficient and make my job so much easier.

If you are remodeling and not working with a builder, do not waste your time here. There were five…read moreemployees working and not a single one offered to help us or answer any questions. We wandered around for over 30 minutes and were invisible.

They had exactly what we needed to fix a valve on an outdoor shower and they offered good advice as…read morehow I could do it even smarter. I appreciate a locally owned business, they've been around over 50 years, that is actually is willing to help someone save money!

Pros: nice store Cons: incompetent. We ordered several…read moretoilets, sinks and bathroom fixtures. One of the toilets received was used and came in a box that needed rolls of tape just to keep it from falling apart. It had been shipped and re-shipped several times. When we returned the items that were incorrectly recommended and ordered, we never received credit. One year later, we are still waiting for the credit. Every time we receive hear from them, a new number is suggested. How hard can it be? Don't shop here. Their competition is far more accommodating and responsive.

Whatever their response. Dozens of chips are not normal. You inspected because you didn't want to…read morereplace. The whole countertop had chips. You can feel them all. Finishing was poor. I have had several granite tops over the years. Yours was the worse. Had you at least giving me the one I picked it nay have been better. You chose to give me junk. I have advised all my friends looking for new countertops to avoid your company and will continue to do so. I have to look at that awful countertop. As soon as I can I will replace.

Our experience was terrible. Here's our fireplace marble. The explanation we got for this…read moreunacceptable installation was "we were matching the top of the firebox." This is off by over 1/4 inch. We have had to order fireplace doors at an extra cost of $2600 to cover the uneven edges. This is only a sample of the other installations Upstate Granite did in our house. A very stressful and lengthy process to even get to this point. Don't recommend. Every step of our process was stressful and exasperating.