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    Upstate Granite Solutions

    2.7 (14 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Upstate Granite Solutions

    Countertop installation

    Countertop removal

    Countertop repair

    1 More Service

    Countertop resurfacing

    Upstate Granite Solutions Photos

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    Cracked backsplash

    If you look at the photos below, you will see my full height backsplash is cracked. The slabs were perfect when I picked them out. Paul, the owner of the business, argued with me on the phone and told me the slab was like that when I picked it out. He raised his voice first and kept talking over me. When I raised my voice and said it was BS that they were not going to do anything about putting up my slab that they broke, he hung up on me. He then sent me and email (see below). This is far and away the worst company I've ever dealt with...not to mention the most unprofessional. I ended up confirming with SlabCo that the slabs arrived at Upstate Granite Solutions in perfect condition. Do not do business this this company! Their work is terrible, the management is unprofessional and they clearly have no idea what they're doing.

    Cracked corner that was repaired and not mentioned
    Charity G.

    My contractors work with Upstate and so this is where we went to select slabs. We looked other places too, but ended up using slabs they had. We had our main bath, kitchen surround, backsplash behind range, kitchen island, powder room, and butler's pantry fabricated here and the only piece that did not have an issue was the island. There butler's pantry cracked and had to be replaced (granite). The backsplash behind the stove was scratched on installation and had to be replaced (Marble). The holes for the kitchen sink were drilled too big and they had to come back and fill them in (doesn't look great), they didn't finish an edge of the counter that is proud of the cabinetry- it's just roughly cut so they sent someone to smooth the corners with sandpaper, but it doesn't have the polished finish. The main bath had holes in the marble that they attempted to fill with grey resin and not say anything about as well as chips along the wall edge. There are repaired cracks that I just found in the powder room marble. The sales people and repair men were perfectly nice and seemed to offer good service, but the quality of the install and their solutions were abysmal.

    Fantastic job in our travel trailer.

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    11 months ago

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    Andrew D.

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    2 years ago

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    Andrew D.

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    2 years ago

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    Andrew D.

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    2 years ago

    Highly recommend these guys across the board. I work in customer service and can honestly say they go above and beyond.

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    8 years ago

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    5 years ago

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    Palmetto Bath

    Palmetto Bath

    (8 reviews)

    Very pleased dealing with them. A friend recommended as they were happy with their installation…read more They showed up on time. The installer for shower did a great job handling any issues that came up. There was a mistake on the countertop but they quickly took care of the issue with no problem.

    It all started with leaking faucets in both my bathroom sink and bathtub. I called Upstate…read moreSolutions, and had them replace the sink faucet and they did an excellent faucet installation. Upstate Solution couldn't do the bathtub faucet, because they don't do tile work. My house is an older house with a cast iron tub. I only used the tub for showers, and was looking at having to have the wall opened, then calling a plumber to fix the leak, some one back in to replace the tile work. After that I was then going to find someone to come in, and resurface or attempt to make the bathtub look better. My decision was to just find one company that could do everything at once. Some of the services provided by some of the companies are misleading, until you talk to them. Things they say they can do, they don't. I looked on Google for places with at least 5 star ratings and good reviews. I called several places, that gave me the impression that they weren't interested. One man still had his company listed, but told me that he no longer did that kind of work, another man was going to have knee surgery, and suggested that I wait until after his recovery. Another man suggested that I give his friend a call(he wasn't listed or licensed) that was not even happening. I decided to call Palmetto Bath to discuss getting my bathtub removed and a walk in shower installed. I called and scheduled a free consultation and the rest is history. Will and Jason did an awesome job installing my shower, answering questions and explaining what they were doing. These two work well together, and it was a pleasure meeting them. Thank you Surface Genie and others for leading me to Palmetto Bath.

    Upstate Granite Solutions - countertopinstall - Updated May 2026

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