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    The Kitchen & Bath Gallery

    2.9 (10 reviews)
    Closed 10:00 am - 3:00 pm

    Services - The Kitchen & Bath Gallery

    Home interior design

    Partial home interior design

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    Palmetto Bath

    Palmetto Bath

    (8 reviews)

    Very pleased dealing with them. A friend recommended as they were happy with their installation…read more They showed up on time. The installer for shower did a great job handling any issues that came up. There was a mistake on the countertop but they quickly took care of the issue with no problem.

    It all started with leaking faucets in both my bathroom sink and bathtub. I called Upstate…read moreSolutions, and had them replace the sink faucet and they did an excellent faucet installation. Upstate Solution couldn't do the bathtub faucet, because they don't do tile work. My house is an older house with a cast iron tub. I only used the tub for showers, and was looking at having to have the wall opened, then calling a plumber to fix the leak, some one back in to replace the tile work. After that I was then going to find someone to come in, and resurface or attempt to make the bathtub look better. My decision was to just find one company that could do everything at once. Some of the services provided by some of the companies are misleading, until you talk to them. Things they say they can do, they don't. I looked on Google for places with at least 5 star ratings and good reviews. I called several places, that gave me the impression that they weren't interested. One man still had his company listed, but told me that he no longer did that kind of work, another man was going to have knee surgery, and suggested that I wait until after his recovery. Another man suggested that I give his friend a call(he wasn't listed or licensed) that was not even happening. I decided to call Palmetto Bath to discuss getting my bathtub removed and a walk in shower installed. I called and scheduled a free consultation and the rest is history. Will and Jason did an awesome job installing my shower, answering questions and explaining what they were doing. These two work well together, and it was a pleasure meeting them. Thank you Surface Genie and others for leading me to Palmetto Bath.

    West Shore Home - West Shore Home's highly trained employee installers working on installing full house flooring.

    West Shore Home

    (11 reviews)

    We asked for an estimate to remodel our only bathroom. When they came to give us an estimate, about…read morehalf way through the very long estimate visit, was when we found out that they do not do bathroom remodels at all. They replace tubs with showers. Period. We were told it would take one day, just like they advertise. The men who came out to do our shower complained MANY times that our job should have been a two day job. The wood was supposed to be torn down to the studs from floor to ceiling but because of our walls not being Sheetrock like they were told they only did ours halfway up because it was taking so long. They were burning up saw blades on our walls. They got there first thing in the morning and left at 9:20pm and left the job with things that would have to be done and corrected later. The project manager told us over the phone at 9:20 that night that we HAD to sign the completion order and pay them but promised the issues would be corrected ASAP. NEVER AGAIN will I be strong armed into signing something was done when it was not by some bully. We finally had an appointment for them to complete our job and the guy came out and told us he didn't have the right materials to do the work. He said no one told him ALL our trim had to be pulled down and replaced. Said the trim he brought to replace what they put up there was NOT going to match our new shower plus he didn't have enough of it to do the job. (We were told the walls would go all the way to the ceiling but when they got the bathroom tore apart the man informed us they would not and a trim piece would be required to which we said okay since they had already torn our walls out by then. Hence the need for a trim piece.) The trim they glued up weren't trim pieces but cut ends from something that left open exposed ends. They also took off too much of our wood trim leaving a hole in our bathroom wall. They put trim on the outside bottom of the shower floor that didn't match the size that it abutted to and sealed it with clear caulk leaving dirt under the clear caulk. When I asked about this he said he guessed the floor was dirty. I would have been happy to clean the floor rather than have a foot long dirty spot under the clear caulking. It's been an entire comedy (but not funny) of one person blaming another. It took many calls and way too much time for them to come fix what could be fixed. The only good thing is they offered us shower doors as an apology for the trouble we've been through. (Of course the man who promised that is no longer employed with the company so we had to argue that little detail!) He brought with him clear doors. We were not told anything about the doors beforehand so we weren't aware they were completely clear glass doors. So we asked they be rain doors which we were told are not see-through. We did finally get the doors put in. Several months later, after cleaning exactly as I was told to clean, they had to come out and REPLACE all our caulking because it all molded and would NOT come off. We hope they will truly stand behind their work since now we wonder what else was hurriedly done because they had to rush the job and force us to sign it was completed. From what I've read on their website the mold is fairly common. My biggest complaint out of all this is how my shower is patched together. Looks nothing like their pictures. Mine has pieces of trim to make it go up to the ceiling. They told us when the work was being done that they couldn't make walls that high but later on we were told that was not true and if we wanted them to tear it all out and start over they could make it go to the ceiling. No way I would ever start over after all we went through. I'll always wonder if our job was unusual or if this is how all customers are treated.

    RUN, don't walk! Stay away from Westshore Home!!! We purchased a door from them with the…read moreinstallation date of February 16, 2026! It is now May 13, 2026 (3 months later) and the door installation is STILL NOT COMPLETE! The door was not installed correctly on February 16th. Pictures were taken by the initial installer and were supposed to be shared with higher ups in the company. We found out later that the pictures and information about the door were missing from our account file. We were told by the installer that it was most likely a problem with manufacturing of the door. My husband has had to repeatedly call to inquire about the completion and correction of the install! Workers were sent out to our house MULTIPLE times without knowledge of what task they were supposed to be completing! No one in the company seems to communicate with each other or with the other departments within the company. We have been given the run around for 3 months. On May 1, 2026, we finally had another set of workers come to "reset" the door. We thought we were FINALLY going to have the install complete. This installer informed us that the he didn't have the correct color caulk for our door and it would have to be ordered! Thirteen days later, we hadn't heard from the company or service department of when it would be installed. My husband called and was told the correct caulk was NEVER ordered! So again we are waiting for the caulk to be ordered and installed. I called and asked for an estimate of when the caulk would be delivered and a date for it to be completed. My call was dropped twice and I was never connected to the service worker in which I had asked to be connected! I feel we need to be compensated for our time and distress over this botched door installation! I would NOT RECOMMEND WEST SHORE HOME to anyone!

    The Kitchen & Bath Gallery - contractors - Updated May 2026

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