Our experience was wonderful in all respects. Andy is a true craftsman, completely honest, and thoroughly explained the different finishes. I think the one star review on yelp is incorrect. It's a shame there isn't a recourse to remove that review. Our floor had termite damage and A Max did an outstanding repair and refinish at a very attractive price. read more

My review has absolutely nothing to do with the owner operator/contractor Andy. Nice enough guy, on time, hard worker. My review is absolutely about the results, craftsmanship, quality of products used, and the ethics of charging folks, what I consider as a lot of money, and making promises and over selling yourself, and absolutely overselling the Bona flooring products you use and swear by. Respectfully, Andy has got to either own stock in this company Bona or be getting kickbacks from the company? Andy sells the Bona products to you as a customer with such intense passion that you feel like you are at a Amway Cult Conference. THIS is the reason that I am writing this review. Andy and A-Maxx wood floors has good equipment and good skill at the art of restoring wood floors. The catch and in my opinion Andy's downfall....his is adamant about using Bona products and Bona WATER Based products and promises their quality, strength, ability to deliver a finish that will last many years. I conclude that either Andy is brainwashed by the Bona HD cool Aid and honestly believes that the Bona HD water based products are anything but hard sales drama with promises of results that will never last a year let alone several years if not your lifetime depending on your age and lifestyle. Folks, understand that not just Bona product, but ANY water based urethane and polyurethane flooring products are never ever going to give you the customer the results of strong sealed scratch and scuff resistant flooring surface that will hold up to shoes, furniture, kids, pets, enjoying yourself with friends and family and even a butter knife....Like good old oil based polyurethane products of any brand, ANY! I am nearly 60 years old and have lived on wood floors my whole life. I have installed new oak floors tongue and groove flooring planks, sanded and polyurethane (oil based), I have sanded and refinished existing old oak floor, and yes I have hired flooring contractors to sand and refinish my floors for me. This has been in all climates and all over the US from Miami to Chicago, to Albuquerque and Northern California. No contractor with your best interest in mind ( not theirs) would ever recommend using anything other than a oil based polyurethane finish or oil based flooring finish in general, the key is (oil based) here. Part 1 cont' Part 2 -continuation, Unfortunately lesson learned. Even at my age I still make mistakes. I should have listened to my conscience and stood my ground and not drank the cool aid with A-Maxx. If it sounds too good to be true is because it is. Andy and his one man show A-Maxx wood floors finished my floors in the beginning of July 2025 and my floors are in such bad shape that I am going to have to have them screen sanded and refinished using a correct appropriate oil based finish product for wood floors that can withstand a butter knife or even your sonic tooth brush being dropped on them. I take some responsibility in my situation, but there are other players in this too. I was absolutely clear to A-Maxx about my expectations and my reservations of using a water based product let alone a Bona HD garbage. Andy made many promises and I believed and trusted him. Andy has a great deal of experience refinishing wood floors, as such, I trusted that how could he have so much pride and passion about his craft but ruin that by using a water based finish product that is simply junk and will not hold up to not just my standards but anyones. Having your floors sanded and refinished in your entire home is not something you want to do more than once if you can avoid that. It's a mess! gets sawdust everywhere and be guaranteed you will have to repaint all and I mean all quarter round and floor molding including door casement molding and walls. These companies including Andy can promise you that they have the very latest equipment that will not make a mess! Total crap!!! That is a impossible promise do not fall for it. As is the promise that you won't have to repaint everything and nothing will get banged up and dented. This is just not true. Understand that Andy was not the only floor company I met and discussed my wishes. ALL OF THEM use and recommend using a water based wood floor finish coating product. I thought it was because products have come a long way and water may just may be as strong and durable as oil based???? This is simply not true any flooring professional will state this fact, as long as they aren't the contractor doing the job. Another key point to help you understand why everyone is using water based finishes as opposed to oil. It's all about time, and time is money. Water based finishes dry super fast allowing for the second coat or third coat in the same day! That's crazy! Well that's why you get a finish that can't hold up. Having your floors sanded and refinished and dry to be back on them in 2 days is impossible. But if you are a wood flooring contractor this is awesome as you can bank read more

See all