Faceless corporation. The usual story of raising costs and cutting services. When it was locally…read moreowned and managed, there was a staffed office, and they supplied handcarts for moving your stuff. No more. Now, management is outsourced to a large national company (to see this, click "about us/career opportunities" on their website). They raise their rates frequently and charge extra for insurance, unless you buy and document your own, separate from your homeowner's insurance. There is no one on site; it can feel kind of scary. The former handcart space is now taken up by a couple more money-making units. The new management was very unresponsive at first. After they took over, I left multiple phone messages and emails about some door locks that weren't working right, but could never talk to anyone and never got a response. Recently, it's easier to reach a human by phone, but they are far away and they don't know anything about your site. Unfortunately, this outfit seem to be the only game in town if you need a climate-controlled unit. I guess I can say that it's pretty clean, the systems seem to work, and I haven't heard of any break-ins.

Be careful! They are scammers! Upcharge you for things you didn't approve of! Then they dont…read moreanswers calls, texts, emails....nothing! And no one is ever there when you go there....which in itself is disturbing, you can do anything you want and no one can stop you! Nice!!

Watch your back with these people. Also, staff are rude and obnoxious. Everyone should read the…read morereviews on Yelp if anyone is planning on renting U-Haul from them. I rented a storage unit from them for a month and after I had moved my stuff out I found a zero debit from them against my checking account. I suspect, though I can't prove, that they would have just charged me another month w/out contacting me or checking to see if the unit was empty. If not, why the new debit, especially since I had told them I was only renting for one month? As I said, some staff people are VERY rude, for example, pointing at people as if they were dogs to tell them where to stand in the office. Not coming back here.

Just moved to the area and got stuck with a couch too huge to fit in the apartment - I was able to…read moreget a unit right away and the guy was nice enough to give me a lock at no charge. (I had no idea I'd even need one, and I think he noticed how new this whole "storage" thing was to me immeadiately.) We kept our couch in a unit for four days past one month (which was very reasonably priced, cheapest in the area I could find). I offered to pay at least a little bit for those four days - he told me no worries, I was taken off the books, just payment for that first month was enough. Very friendly staff, very responsive, and the hours of availability for the unit is great. I had people coming to look at the couch on Sunday afternoon, Thursday evening - not a problem. The facility is gated past a certain time but an easy to use key pad code gets you in. I'd definitely recommend Stadium Storage!

If I could give it no stars I would. Way, way overpriced. And God forbid you miss a payment be…read moreready to empty out your bank account.

We had a unit for Over a year and never missed a payment. I…read morereceived a new credit card so automatic payments stopped and I missed the payment date this month. My husband loaded a bunch of things to take over there today, and going to pay when he got there, to find that access to our unit was suspended. It wasn't even two weeks late and I had corresponded with someone by email already. I don't make a habit of late payments for anything, but I've never heard of a company that stops access after 1 late payment. We will be looking to move our business elsewhere as soon as possible.

We bought three beautiful 7-foot-tall bookcases, 75 miles away. The problem was how to get them…read morehome. At first I assumed the job would be too small for a moving company, but after umpteen delivery services sent me quotes with high rates-- *and* wanted us to help load and unload! -- I decided to call Boomerang, since they did such a good job moving us into our home earlier in the year. Boomerang actually charged *less* than what all those delivery services were asking for, and of course they did a careful, professional job, because they actually know how to move furniture. Nathan and Christian got these extra-tall bookcases down a curving flight of stairs, around tight corners in a narrow hallway, through the doorways and into their places without putting a scratch on either the bookcases or the walls. Moral of the story: Even if you just need to move a few pieces, hire professional movers -- specifically, hire Boomerang!

I would highly recommend Boomerang Moving & Storage! From my first phone call with Mickey, I felt…read moreconfident that they would be dependable and they did not disappoint. They were amazing from start to finish! They were also the most reasonable price of the 4 places I received quotes from. Tyler and Pat showed up right on time and moved quickly and carefully and were always so pleasant even though it was 94 degrees out and both places they were loading and unloading were on the 2nd floor with no elevator. I would feel very confident telling anyone to hire them without hesitation.

These people are thieves. Not only do they charge exorbitant fees per month for a climate…read morecontrolled unit: $249, They add a $50 late fee but tell you the payment is late until its too late. I've stored my belongings there for over a year, but started having problems with my credit card on file when I paid them down by $6000. The card company then lowered my credit limit to the amount left on balance. So, every time IStorage tried to use the card, the charge was declined. This month was something special though. I called on 7/3 to make sure the payment went through and everyone was on holiday, so I left a message asking but also that I assumed it did because I hadn't heard otherwise. On 7/8 I got an email that the payment was late. I didn't see the email till the 11th, called, but they are closed on Saturdays. Called again on the 13th and spoke with two individuals that firmly declined my payment unless I pay the $50 late fee. Time to move? Yes.

From the owner: iStorage offers convenient, affordable self storage units in Northampton. Whether you're looking…read morefor easily accessible drive-up storage units or indoor climate controlled units, you'll find a home with us. Our well-lit facility features extended hours and wide aisles for convenient, easy access. Rent with iStorage at 547 Easthampton Rd today and see why our cashless facility is the ideal place for your storage needs. iStorage is an NSA Storage brand and facility.

If you are planning long term storage I would look somewhere else. They start low and quickly…read moreincrease the rent. Otherwise they seem nice.

No one broke in to my unit during the year I stored my stuff here, but mice got into many of my…read moreboxes. I have had to clean mouse droppings out of many of my personal effects, and throw out some clothing due to the problem.

We had a great experience with this storage facility in East Longmeadow. The owner was extremely…read moreresponsive, flexible, and accommodating throughout the entire process, which made everything very easy and stress-free. The pricing was also very fair. We would definitely recommend them to anyone looking for storage in the area!

From the owner: Brand new state of the art climate and humidity controlled self storage facility that’s…read moreconveniently located in East Longmeadow. Entire facility is powered by solar. Drive up and interior units available.