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Eastwood Self-Storage

3.0 (2 reviews)
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Services - Eastwood Self-Storage

Self storage

Vehicle storage

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7 years ago

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8 years ago

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Pioneer Valley Storage - Stadium

Pioneer Valley Storage - Stadium

(10 reviews)

Watch your back with these people. Also, staff are rude and obnoxious. Everyone should read the…read morereviews on Yelp if anyone is planning on renting U-Haul from them. I rented a storage unit from them for a month and after I had moved my stuff out I found a zero debit from them against my checking account. I suspect, though I can't prove, that they would have just charged me another month w/out contacting me or checking to see if the unit was empty. If not, why the new debit, especially since I had told them I was only renting for one month? As I said, some staff people are VERY rude, for example, pointing at people as if they were dogs to tell them where to stand in the office. Not coming back here.

100% the most ridiculous customer service experience of my entire life. This is a family owned,…read moregood-ol-boy type of place and the workers are less than competent in handling customer needs. We used them a few weeks ago to drop off a Uhaul and they said they "knew how to unhitch the car but didnt feel like helping." We called Uhaul and they were taken back, as it's 100% a requirement to help customers unhitch cars when they're dropped off - all locations require at least one fully trained person on staff to help with this at all times. Taking it off ourselves ended in injury, and their staff laughed as if they were watching Kevin Heart performing live. I have lots more to elaborate on, but because we have a lawyer involved, I'd rather just give a general forewarning to check out one of the other 10 places in the Noho or Hadley area before coming here. I'm sure the other 1 star reviews posted here will paint a clear picture of the type of people you'll be dealing with at this location. Yelpers, beware!

Bert Hill Moving & Storage - Indention in driveway

Bert Hill Moving & Storage

(25 reviews)

We used Bert Hill 21 years ago to move into our house in Southwick. They were fast and…read moreprofessional. When we sold our house and moved to NH I called Bert Hill to do our move. They sent Kyle over to do the estimate about a month and a half before our move and then a week before to fine tune the quote, since we had already moved or sold some of our furniture. The guys showed up promptly at 9am and were on their way to NH by 3pm. They never even stopped for lunch. They met us in NH at 9 am the next day and were done by 1pm. The guys were very friendly and accommodating. The final invoice was 20% LESS than the estimate because we did a majority of the packing and were ready for our move. I don't understand people who give bad reviews because of their own actions or lack thereof. Do they really think the movers are going to pack your stuff for free? They tell you from the beginning to buy your own boxes and pack your stuff to save money. When you hire someone to do a job, your actions have a direct result on your cost. Shame on people for taking their own deficiencies and blaming it on a business.

I used Bert's this past week to move my mom. Joel, Jake and Shaun were respectful, and professional…read morefrom the start to finish. I was concerned with paying by the hour. Let me say they moved quickly, but also safely wrapping all furniture, no wall nicks. Nothing was damage. At no point did I see any of them on their phones. They were focus and delivered a great job.

Eastwood Self-Storage - selfstorage - Updated May 2026

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