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    Snows Enterprises

    4.5 (2 reviews)
    Closed 8:00 am - 8:00 pm

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    12 years ago

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    Pioneer Valley Storage - Stadium

    Pioneer Valley Storage - Stadium

    (10 reviews)

    Watch your back with these people. Also, staff are rude and obnoxious. Everyone should read the…read morereviews on Yelp if anyone is planning on renting U-Haul from them. I rented a storage unit from them for a month and after I had moved my stuff out I found a zero debit from them against my checking account. I suspect, though I can't prove, that they would have just charged me another month w/out contacting me or checking to see if the unit was empty. If not, why the new debit, especially since I had told them I was only renting for one month? As I said, some staff people are VERY rude, for example, pointing at people as if they were dogs to tell them where to stand in the office. Not coming back here.

    100% the most ridiculous customer service experience of my entire life. This is a family owned,…read moregood-ol-boy type of place and the workers are less than competent in handling customer needs. We used them a few weeks ago to drop off a Uhaul and they said they "knew how to unhitch the car but didnt feel like helping." We called Uhaul and they were taken back, as it's 100% a requirement to help customers unhitch cars when they're dropped off - all locations require at least one fully trained person on staff to help with this at all times. Taking it off ourselves ended in injury, and their staff laughed as if they were watching Kevin Heart performing live. I have lots more to elaborate on, but because we have a lawyer involved, I'd rather just give a general forewarning to check out one of the other 10 places in the Noho or Hadley area before coming here. I'm sure the other 1 star reviews posted here will paint a clear picture of the type of people you'll be dealing with at this location. Yelpers, beware!

    Amherst Self Storage - mouse droppings in storage box

    Amherst Self Storage

    (6 reviews)

    I had most of my possessions with them from 2018 to 2023. Started out okay, got very bad very fast…read more Problems: SECURITY -- break-in and theft about four years ago. COMMUNICATION / CUSTOMER SERVICE -- someone replaced my cut lock with a company lock, but did not reach out to alert me (I have some thoughts about who actually broke in, based on this) -- zero response to my emails about the break-in and theft -- locked me out of my unit when I was a few days late with a payment, actually while I was communicating with them about it and arranging for payment -- hard to reach a manager; their phone system seemed designed to protect the manager from having to fix any problems (one phone employee actually told me in a shocked voice that the manager was not supposed to have to deal with this kind of thing) -- twice claimed I had not made payments, even though my bank told me my checks had cleared CLEANLINESS -- mice got into some of my boxes Keep in mind that if you have an issue with a storage company, they hold all your belongings hostage, and it can be very hard to maneuver when they have that power over you, especially if you can't afford a mover. Make very sure you have options. I have now moved my things to a different facility run by a company that requires insurance and is much more professional, so far--and still costs less. Hope I never have this experience again.

    I've had my unit for multiple years now. I just called the main office to see if I get a response,…read morebut now that I've opened my unit, I need to leave a review. I ended up with a corner unit after everything else sold out three summers ago. I didn't think it would be a problem. However, my unit has been so neglected that every time I return I'm left in tears from frustration. Regularly, if the property weeds are mowed, the weeds around my unit are left. Now they are growing around and into my unit. This is not the first time nor the first year I have called about this. During the winter months, the snow is cleared and whoever clears them makes pathways. Of course, there's always a heap of snow left blocking my unit. And there's some random car that showed up a year ago, but now no longer blocks. I also reported a bug infestation (they keep bug poison things in the unit) winter 2021. Today, I'm crying in my car because there is a snake skin and random bugs in my unit after I had to fight the weeds to get into the unit in the first place. I am so hurt and disappointed by the mixed customer service I have received hitherto at this location (I did have positive experiences at the beginning). However, if I pay as much as everyone else, I don't understand why my unit is continuously neglected and I have to be scared every time I open my unit for what's next. Please call me and fix the situation for real this time.

    Ideal Movers & Storage - Moving out of our house!

    Ideal Movers & Storage

    (38 reviews)

    I can't say enough good things about the incredible admin team and the men who moved me. I was so…read morestressed having just lost my father and they all made it so easy. Thank you Ideal Movers!

    When my mother died during open heart surgery at Christmas last year I had to hire someone to move…read moreher things to my home and close out her affairs. ideal Movers attempted to take advantage of this situation and charge me $5000 more than what was initially agreed upon after sending pictures to the broker and to the Movers plus having a three-way conference with Ideal Movers and the broker. In the conference, by both of them, I was told "Unless there is a golden calf in the living room your invoice will not increase." on several occasions I asked the broker to speak with the movers and I got the runaround and basically got one phone call an hour before they were supposed to be there from Ideal Movers. in this phone call before the movers even got to my mother's condo they were trying to hustle me for more money, talk over me, steamroll me and intimidate me. Once they were all there they stayed for three hours in their truck arguing with me and it went from bad to worse. They tried to con my uncle into signing an acceptance invoice that they would do the job for $6000 after I refused to pay $8000, and then tried to con me and into sending a text message that I canceled. They told me I would never see my deposit back from the broker and that they had other jobs the next day when they were supposed to be working in my mother's condo that weekend packing and loading their truck. At one point they attempted a $5542 proposal to take only one bedroom of furniture, a few Pyrex bowls and a coffee table. This moving company is a complete scam, the owner is in Israel and good luck reaching him. It is a felony to attempt to coerce and threaten a federal employee. They have been reported to the Better Business Bureau as it was such a traumatic and unprofessional experience rife with racketeering schemes to intimidate and extort money-- particularly out of women.

    Snows Enterprises - selfstorage - Updated May 2026

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