Richard went completely above and beyond the call of duty and his job description in helping me…read morewhen I moved into my storage shed. I came in by myself (with my pup) in a 20 foot UHaul, intending to unload a tiny house kit weighing thousands of pounds by myself. Richard offered his help without any prompting when I checked in (and I demurred because I'm terrible at accepting help). Then he just walked out once I'd moved the truck to my storage area to offer help again. I really don't know what I would've done if he hadn't helped me, as several of the items definitely shouldn't have been unloaded by one person. Richard spent a good couple hours out there with me on the truck, and he made the job SO much easier and more pleasant. I'm new to the area (I'll be building the tiny house on land I bought less than a year ago), and it was wonderful to experience the sort of kindness to a stranger that Richard showed. If you're Richard's boss and you're reading this, please give him a raise and a promotion immediately. Thanks Richard!

Never took the time to do this before so I hope this is where Joanne mentioned I could let everyone…read moreknow. AAA customer service - which is unfortunately not the norm these days. The lingering advantage of the good service regarding any kind of rental is knowing that it will be there down the road if needed. Was in a time push - day before went online - very clear and instructive, easy to manage website. Found what I needed made the reservation in a few minutes. Did the contract and made the payment on line. Few minutes. Within the hour I got a call from Joanne to make sure all was good and to coordinate accessing the unit the following day. Got to meet Joanne the following day - she got me checked in - we unloaded into a nice good sized, clean unit and on the way within a half hour. Friendly pleasant service on top of getting what I needed made for a great experience - if moving furniture can be that!! THX Joanne - RICK G

storage facility is located at 291 moody st ludlow ma! great…read moreclean facility! & great prices !

I was so pleasantly please with everything about Ludlow Self Storage. My storage unit is…read moreimmaculate and huge, the security is phenomenal. I received excellent service! If your looking for a safe place to store anything I highly recommend Ludlow Self storage!

The owner and staff are conscientious and friendly. Snow's will keep a great eye on your stuff and…read morewill call you if they notice anything at all amiss. There are a good number of security cameras and the owner's house is right next door, making it easy for him to check on the premises. They're prompt at returning calls, and very helpful. My unit was clean and dry, and the prices are very reasonable.

The highest praise in my book is that I would rent storage space there again. Everything seemed…read morewell-maintained, the staff was friendly and helpful, and the cost seemed reasonable.

Took a 5x7 silk rug here to be cleaned a while back. Owner (manager?) argued with me saying 'it's…read morenot silk it's wool'. It wasn't wool, and I should've walked out right then. Instead I let her clean it, she ruined the texture/grain of the rug, then charged me $300 for it. Caveat emptor.

I recently purchased a gorgeous Mumlouk rug displayed in Zephyr Rug's storefront window via their…read moreonline purchasing app from my phone (yes, it's a thing) because I passed through Northampton on a Sunday when the store was closed. After the weekend Vicky phoned to advise that the rug was packed for shipment to my Maryland home, and it arrived via UPS two days later. I don't ordinarily make impulsive purchases of oriental rugs, but I trusted that Zephyr Rugs was an established and reputable dealer and have confirmed same by their follow up. Next time I'll plan my visit to Northampton when the store is open so we might flip several rugs from their inventory before I take the plunge again!

I have used this service on numerous occasions to have groceries delivered to my son at Amherst…read moreCollege during finals week, during Spring Breaks when he didn't come home, but especially when he was ill and could not walk to Valentine for a meal. They are the best! Super easy to order, process payment, and you receive exactly what you order! They are also extremely professional, kind and communicative. If they aren't clear on any aspect of the transaction, they will text you, email your and even just pick up the phone and call. Additionally, they will provide a notice when your order has been delivered. ...Invaluable service for parents who are some distance away and cannot easily get to your child.

Amherst Pick Me Ups saved the day yesterday moving me and a friend into our third floor apartment!…read moreWe couldn't have done it without them. Efficient, professional, affordable....we couldn't be more grateful! I will definitely be utilizing their delivery services in the future now that we are settled in our new place.

New name - Let's Go Laundry! I assume new ownership, but not positive. Even on a Saturday afternoon…read moreit was not overly crowded. Plenty of machines available. The staff person was extremely helpful and patient with me. He helped me with the machines because it had been a while since I've been to a laundromat. The interior was overall incredibly clean. They have a TV area with seating and a separate lounge area with seating and snacks. As expected, some machines were out of service, but I estimate 80% were fully functional. They have everything you need here. And again the cleanliness was impressive. Nice job.

With SMALL TAGS that display Do Not Use **at the other end of the machine towards the bottom, this…read moreplace has more broken than working machines and dryers. When you go to speak up as to where to put the sign for EVERYONE to see - which would be where the customer would pay - but instead I was spoken over and my friend told me they were going to call the police... who is at fault. I did not cause a ruckus, I only spoke up as to where to put the sign for OBVIOUS reasons for the customers to clearly see. I hope this place drains down a clogged sewer.

They didn't have my item ready days after it was supposed to be…read more The person at the counter said they only take cash and my ticket had no date, no info but my phone number. They said to wait until they called me when the item was cleaned and ready for pickup. There is something awry at this place and I doubt I will ever get my item back. I would never return to this place.

HORRIBLE BUSINESS! I am submitting this review on behalf of a friend who is a very, nice and kind…read moreperson and didn't want to cause anyone any trouble but the public needs to know about places like this. The fact is my friend brought a men's dress shirt to Peter Rapid for alterations- shortening the sleeves, taking it in some and shortening at the bottom. He was charged a whopping $100 for this service! He could have purchased a really nice new dress shirt for much less. At first she was going to charge extra for cleaning it but then at the last minute agreed to include cleaning. This is disgraceful that a business would take advantage of a person this way, especially in this economy where we are all just barely keeping our heads above water. NEVER NEVER NEVER give this place your business! They will rip you off!!

We bought three beautiful 7-foot-tall bookcases, 75 miles away. The problem was how to get them…read morehome. At first I assumed the job would be too small for a moving company, but after umpteen delivery services sent me quotes with high rates-- *and* wanted us to help load and unload! -- I decided to call Boomerang, since they did such a good job moving us into our home earlier in the year. Boomerang actually charged *less* than what all those delivery services were asking for, and of course they did a careful, professional job, because they actually know how to move furniture. Nathan and Christian got these extra-tall bookcases down a curving flight of stairs, around tight corners in a narrow hallway, through the doorways and into their places without putting a scratch on either the bookcases or the walls. Moral of the story: Even if you just need to move a few pieces, hire professional movers -- specifically, hire Boomerang!

I would highly recommend Boomerang Moving & Storage! From my first phone call with Mickey, I felt…read moreconfident that they would be dependable and they did not disappoint. They were amazing from start to finish! They were also the most reasonable price of the 4 places I received quotes from. Tyler and Pat showed up right on time and moved quickly and carefully and were always so pleasant even though it was 94 degrees out and both places they were loading and unloading were on the 2nd floor with no elevator. I would feel very confident telling anyone to hire them without hesitation.