We had our LP service upgraded to eastern propane today 9/5/2025. Great experience and service…read moreprovided by Jeff and Ron from the Winchendon, Massachusetts location.

Horrible service! This company has attitude. I paid $5,000 for a heater to be installed in my home…read morewith them in 2020. I'm having some problems with it now. Since I don't receive propane from them, they won't even consider me a client. "They have terminated me as a client." A**holes. I had them work with other of my infrastructure issues over the 20 years I've owned my home. Something has changed with them. No longer a friendly company.

Great local hardware store. I really like hardware stores, and though the big box stores have huge…read moreinventories, this store has lots of choices and the family who runs this is very knowledgeable and always very helpful.

Very helpful with their large collection of what seems like everything. Very helpful and nice…read more Try them and I bet they have what you need.

Quick and professional work at a fair price, would recommend…read moreif you are in the area and need radiator work, this is the place to go.

From the owner: Riverside Radiator is the most trusted name in service and quality for decades. The owner Dennis…read more"Chu-Wee" Underwood is a hands on owner that you will always find in the shop doing the work on your vehicle. this is important and why our reputation is the best in the business. We provide services to the individual owner, business fleet accounts, towns and cities.we are one of the few radiator facilities in the metro area that regularly does work on agricultural , farm equipment as well has heavy equipment in general. We are the experts and this is all we do.Trust us to give you straight talk and advise with fair rates as well.

They have been very responsive. I've used a few propane companies around Worcester. The best…read moreexperience so far.

Dishonest. Charged for propane that was never provided. Confronted owner, denied claim…read more Rating...less than 1 star.

Not sure what is going on with this store but they are hiring anybody they can for this location. I…read morehad to shop here late the other night, went up to the counter and thought the clerk was talking to me (nope) he was on his Bluetooth while working. Been in other nights clerk has had his dog in his arm while working as well as seedy friends and customers. Sad, once nice store now gone down hill.

Their FasPay (aka SloPay) system is TERRIBLE. It takes forever to load and doesn't work half the…read moretime. So I end up either paying full price for gas or standing in line to speak with a clerk. Most of the time the employees have no idea how the software works anyway. It's a shame because their last app worked perfectly. But it's been several months with no improvement. I'm not sure anyone realizes just how bad it is. Please fix it!!

This place is consistently disappointing. I have tried to get propane refilled several times and…read morerarely has it worked out. Sometimes the person who can do propane isn't there, Today it was just "down." Meanwhile, you can ring the bell at the refill station and they don't bother to come out, you have to go inside anyway. Don't waste your time- just go elsewhere.

Helpful in a pinch. Usually good service. Had a weird experience yesterday, but in general they…read moreare good.

Hi! Excellent at being on schedule, bargain price!…read more Calling them anytime I need help with snow and driving! Thanks!

My car was illegally taken by this company and when I called to get it back I was given a price…read more$200 more than the rate quoted on a certified letter they sent me days later. I was quoted overcharged prices twice and when confronted I was hung up on by the manager. This company operates illegally and preys upon people in their time of distress. This is not the family owned family oriented business they claim to be instead they are thieves and liars overcharging hard working individuals.

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

Local resident completing household chores, dabbling in diy, and needing a USB cable- who thought…read moreDewalt makes qualtity cables? The service and, especially for the size, the selection is great. When I grabbed the wrong item and wanted to swap it, they were more than patient. And I can get my propane tank refilled. Glad to have and support a local hardware-building supply store.

We built a new home and Hamshaw was fantastic in providing wonderful quality materials in a timely…read moremanner! We bought lumber, doors, windows, etc. for a fair price! Jon Snow was excellent in meeting with us on a regular basis to keep on top of all the materials we needed! All contact with other employees very pleasant, knowledgeable and helpful!