Sunday night--9pm. Manger check your camera. The employee working 8.15.21 left the store entirely…read moreunlocked and unmonitored. Likely getting stoned or worse. I come in for gas, pay at pump. The place is open. I use my charge card. The pump delivers a please wait message. After waiting 5 minutes I go in the store. No employee anywhere. The managers office was unlocked. No employee at the register. Store room open. I yell (check your camera), no employee, another 5 minutes. No employee. Anything and everything was fair game--sodas, sandwiches, tools, the register, dunkin donuts, you name it. A stoned employee (male) comes out--looked very high maybe opiods. Very red faced, strange expression, glazed eyes and hits something on the register to permit the payment (which should have been auto at the pump anyway) at least ten minutes earlier. This same employee -working weekends, has looked messed up before. Once a friend came in and the same employee (all red faced and weird, made strange comments about my friend's glasses--real nice eh--commenting on customer's appearances). If you want people to come in and shoplift or worse simply figure out when this guy works and it's a shop lifter's paradise. If you expect rolling off the highway people to get gas and go and have good reviews forget it. As a manager, figure out who worked this shift and dismiss the man. I'd check your cash register for his shifts and make sure it's not been light on the cash.

This morning I stopped in at this Shell station to fuel up, get a snack as well as grab some…read moreDunkin' Donuts before work. The pumps themselves were pretty good and when I walked into the convenience store I was greeted by the cashier. The issue with this particular Shell location was that the store was tiny, and on top of that they house a Dunkin'. This made it almost impossible to move around. The other minor issue was that trying to get in and out of the parking lot was a nightmare. The traffic was terrible and this station is located at a strange intersection. Besides these minor issues, not a bad place to stop when you need to fuel or grab a quick snack.

Extremely helpful counter staff. Trying to navigate the Cumberland Farms app was failing me, and…read moreDave went above and beyond to help me out.

I am a huge fan of cumberland's farm. It is a rare gem in the fact that you can go to almost any…read morelocation and receive consistently good customer service and low prices. They always have the lowest price gasoline and best of all are their fountain drinks. it is a person vice of mine; I must spend 25 dollars a month on buying those 32 ounce drinks. Overall great chain and I wish more gas stations would follow their example.

Excellent Station, Staff are very friendly. Free vacuum cleaner is a huge bonus outside.read more

It's great to be able to get cheaper gas prices just for shopping for groceries…read more The more you spend on groceries the more you save on gas prices.

Years of reliable and thorough service by helpful employées and Ernie's decades long oversightread more

I asked for a 2009 Honda CRV he got !! Don't get me wrong The shop is nice get your work done there…read moreDon't buy anything from them ... When somebody goes through an auction gets u a car and they want 8,500 for it but I noticed immediately cracked windshield so I got it for 8,200 first issues check engine lights gas vents they fixed .. they've put more miles on driving then me told me to eat shit yesterday . If you buy a car from them bring it somewhere and have it well looked over I've spent almost $2,000 on parts now I have to replace the front brakes awesome Ernie's

While driving down Rt. 9 in Hadley we needed to fuel up, so we decided to stop at this gas station…read morefor multiple reasons. The first is that the station has great prices and I generally trust the Phillips 66 brand. The second is that it is conveniently located and easy to enter and exit. The third is the fact that it has a decent convenience store. Finally, this station has a Dunkin' Donuts and we know how much I love Dunks. Overall, this is a great station and it beats others in the area.

Always clean, the prices are great with my membership discount. The car wash is fun to use.read more

Hi! Excellent at being on schedule, bargain price!…read more Calling them anytime I need help with snow and driving! Thanks!

My car was illegally taken by this company and when I called to get it back I was given a price…read more$200 more than the rate quoted on a certified letter they sent me days later. I was quoted overcharged prices twice and when confronted I was hung up on by the manager. This company operates illegally and preys upon people in their time of distress. This is not the family owned family oriented business they claim to be instead they are thieves and liars overcharging hard working individuals.

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

I'm just finished correcting College Street motors info- who incorrectly advertised they were…read moreopen until 8:30 tonite, Saturday before a warning of 2 feet of the white stuff up near the Vt. Border in Heath. I raced down here to AMHERST, instead of heading to Keene or Hadley which had tire service places I could have made. I've been calling folks offering my first born male child if they would stay open a little bit after 6., but pleas were not met with the Chivalry I'd hoped... Then called a place and while their service guys had already left, he did something that shocked me/ He HELPED! He went through the places I had been left out in the cold by - once is enough... but the Auto Angel urges me to give him 15-20 minutes and like an unlikely SUPER HERO, vowed to find me a much - MUCH needed place to put on my snow tires, without which it is likely I will not make it up into the hinterlands of Heath...and if I by some miracle, make it, I stand no chance of escaping to any semblance of civilization and basic needs for my two and four legged family. I didn't get his name- but it's going to be Yelped far and wide.. RENS MOBIL and AUTO SERVICE!!!! Hurrah for you!‍