Good location? Check. Great gas price? Check…read more Lots of snack offerings? Check. Clean bathrooms? Check. I stop here frequently...upwards of 5x per week. This is a great gas station. Download the app for additional savings of 10 cents per gallon...and another 2 cents per gallon in a little account for you to get free stuff. I'm a Pride guy. Very satisfied doing business with this company.

Not sure what is going on with this store but they are hiring anybody they can for this location. I…read morehad to shop here late the other night, went up to the counter and thought the clerk was talking to me (nope) he was on his Bluetooth while working. Been in other nights clerk has had his dog in his arm while working as well as seedy friends and customers. Sad, once nice store now gone down hill.

This morning I stopped in at this Shell station to fuel up, get a snack as well as grab some…read moreDunkin' Donuts before work. The pumps themselves were pretty good and when I walked into the convenience store I was greeted by the cashier. The issue with this particular Shell location was that the store was tiny, and on top of that they house a Dunkin'. This made it almost impossible to move around. The other minor issue was that trying to get in and out of the parking lot was a nightmare. The traffic was terrible and this station is located at a strange intersection. Besides these minor issues, not a bad place to stop when you need to fuel or grab a quick snack.

Sunday night--9pm. Manger check your camera. The employee working 8.15.21 left the store entirely…read moreunlocked and unmonitored. Likely getting stoned or worse. I come in for gas, pay at pump. The place is open. I use my charge card. The pump delivers a please wait message. After waiting 5 minutes I go in the store. No employee anywhere. The managers office was unlocked. No employee at the register. Store room open. I yell (check your camera), no employee, another 5 minutes. No employee. Anything and everything was fair game--sodas, sandwiches, tools, the register, dunkin donuts, you name it. A stoned employee (male) comes out--looked very high maybe opiods. Very red faced, strange expression, glazed eyes and hits something on the register to permit the payment (which should have been auto at the pump anyway) at least ten minutes earlier. This same employee -working weekends, has looked messed up before. Once a friend came in and the same employee (all red faced and weird, made strange comments about my friend's glasses--real nice eh--commenting on customer's appearances). If you want people to come in and shoplift or worse simply figure out when this guy works and it's a shop lifter's paradise. If you expect rolling off the highway people to get gas and go and have good reviews forget it. As a manager, figure out who worked this shift and dismiss the man. I'd check your cash register for his shifts and make sure it's not been light on the cash.

Extremely helpful counter staff. Trying to navigate the Cumberland Farms app was failing me, and…read moreDave went above and beyond to help me out.

I am a huge fan of cumberland's farm. It is a rare gem in the fact that you can go to almost any…read morelocation and receive consistently good customer service and low prices. They always have the lowest price gasoline and best of all are their fountain drinks. it is a person vice of mine; I must spend 25 dollars a month on buying those 32 ounce drinks. Overall great chain and I wish more gas stations would follow their example.

I love the fella at the desk -I didn't catch his name (tall and full build-was this Ernie?). He…read morewas soooooo helpful and honest. Honest is a wonderful characteristic in a car mechanic. I'm considering them my car mechanic from now on, and I am voting for buyers choice Re: repairs that is currently in the ballot. Yay Ernie's Garage!! Eileen Ball, new resident to Northampton

Years of reliable and thorough service by helpful employées and Ernie's decades long oversightread more

Always clean, the prices are great with my membership discount. The car wash is fun to use.read more

While driving down Rt. 9 in Hadley we needed to fuel up, so we decided to stop at this gas station…read morefor multiple reasons. The first is that the station has great prices and I generally trust the Phillips 66 brand. The second is that it is conveniently located and easy to enter and exit. The third is the fact that it has a decent convenience store. Finally, this station has a Dunkin' Donuts and we know how much I love Dunks. Overall, this is a great station and it beats others in the area.

Hi! Excellent at being on schedule, bargain price!…read more Calling them anytime I need help with snow and driving! Thanks!

With a car incapacitated by two flat tires, after having waited in vain for over two hours for the…read moreTriple A tow truck to arrive, I decided to bite the bullet and pay for a local outfit to tow my car to the Hyundai dealership. Within five minutes, Bob Gudgeon and his wife April, owners of Florence Towing & Auto Repair, arrived on the scene and towed my car to our local Hyundai. They graciously took me along in the cab of their tow truck.....a courtesy that Triple A would not allow, which made it so much easier for me to make after service hours arrangements for the repairs my car will need. They not only waited for me to finish up this paperwork but also drove me home from the Hyundai dealership. Their care and the help they provided was extraordinary. How wonderful to know that they are a part of our business community.

Great professional and courteous service. Expert mechanics I can always trust to service my car.read more

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)