It's hit or miss to get a decaf coffee at 6 o'clock in the morning never fresh hardly ever a good…read morecup of coffee most of the time it's bitter from being old. I've asked the people there to make fresh coffee at six in the morning so I can get my coffee on the way to work. Apparently they don't have enough help. Or are they just don't care. I normally write a pretty constructive review, but how hard is it to make a pot of coffee.

Had a new employee serve us, time efficient and very sweet and kind interaction chill duderead more

I admit that the place is a truck stop yeah but depending on why you come it might be a surprise…read more My plan was MGM Springfield and had to get a Subway/Dunkin in the process and got it & they got Chester's Chicken, a liquor store, MA Lottery & typical thing for the big rig ones included a weight scale. Sorry about lack of photos but I will let you find it for yourself.

I have been going to the Pride Station on State Street for over 3 months and today I was told to…read moreleave the store for no reason and told that if I did not leave the police were going to be called. I am getting so very tired of people telling me they are going to call the police when I know I did nothing wrong this is the second time I have had an issue with this store the first time was with an employee getting a full attitude when I just asked a question. I have been putting my bags in the front and I have bought over $100 worth of food items. I was just using the bathroom and preparing myself some dinner. I thought this was a rest stop I am very disappointed at the way in which I was treated I understand if you suspect someone is stealing in that cast check the camera, but I am not a thief I am a hard working, tax paying citizen who has fallen on hard times and I did not appreciate the banging on the bathroom door like it was going to be taken off the hinges and being told, "Get Out My Store," and no reason given by the manager, just get out !! I need some answers for this behavior. signed very unproud

All in one stop! Irving Station (aka L.E. Belcher Irving Station) has gas, ice, drinks,…read moreshelf-stable foods, snacks, pet food, frozen food, beer, wine, cigarettes, lottery tickets, and a Dunkin Donuts to boot (with a drive through). This is our primary go-to for adult beverages, as it's on the way home from work, and a quick in and out. It's obviously much more limited than a traditional package store, but makes up for it in convenience. Limited parking spaces out front, plus there's usually an off-duty ambulance parked in the handicapped space. Entrance to parking lot/gas pumps from Tapley/Bay St. is super bumpy. Cops are usually parked two at a time on site. The Dunkin' Donuts here is the second worst in the area (worst goes to the Irving Station off of Roosevelt and Bay St.) Their coolattas/frozen coffees are NEVER frozen and always only slightly slushy. Donuts are stale, too. Weird drive-thru set up, only accessible from the side of the building closest to St. James Ave. Other than some minor issues (like those mentioned above), this is a quick and easy stop for almost anything you need or forgot about... including, apparently, the Valentine's Day flowers I received. LOL.

Stopped here to use the bathroom and I must say they had great customer service and the bathrooms…read morewhere clean. Ended up buying some snacks so I'm happy.

Pride Kitchen is excellent! Everything has been great and is so much fresher then a fast food place…read moreas everything is cooked to order from scratch. Definitely recommend placing an order ahead on the Pride phone app so you don't have to wait for your food. Choose a time starting at 10 mins then pick up at the drive thru or counter and you're on your way! The kielbasa egg and cheese sandwich is really good and is made with Blue Seal kielbasa made right down the street.

The cook inside peter #1 cook makes my morning always energized always welcoming always on point…read morewith the food I enjoy coming to pride to start my morning off with great breakfast . Me personally I get the Big breakfast it comes with 3 eggs toast and hash brown ,bacon and sausage can't beat it

Good location? Check. Great gas price? Check…read more Lots of snack offerings? Check. Clean bathrooms? Check. I stop here frequently...upwards of 5x per week. This is a great gas station. Download the app for additional savings of 10 cents per gallon...and another 2 cents per gallon in a little account for you to get free stuff. I'm a Pride guy. Very satisfied doing business with this company.

Not sure what is going on with this store but they are hiring anybody they can for this location. I…read morehad to shop here late the other night, went up to the counter and thought the clerk was talking to me (nope) he was on his Bluetooth while working. Been in other nights clerk has had his dog in his arm while working as well as seedy friends and customers. Sad, once nice store now gone down hill.

All the Pride gas stations I've visited since I've been in Western Massachusetts are really nice…read more Friendly employees, reasonable priced gas, a variety of beverages and snacks. If you are a coffee drinker, they have different flavors. I don't drink coffee, but my husband likes decaffeinated. I grabbed a bag of onion and garlic chips for tomorrow, since I know they may not have any. Many people up here love those chips. I wanted a pickle for later and they were out. But I'm a big fan of their white chocolate macadamia cookie. It's really huge and full of nuts. We will be back soon.

This store is disgusting! Walked in and noticed a horrible smell! Wanted to grab a fountain soda,…read morewater, and snacks. After seeing the clear slime hanging from the soda nozels and the mold on the grate and under the grate I walked out empty handed and went to a store down the street. Health codes are definitely not being enforced! Will never go back! I will question any Pride store now!

Now it gets interesting since now in the area we got a Chester's Chicken with this spot & mind you…read morethis brings a bit of Southern Fried Chicken out of AL to New England (though apparently there's a spot in Springfield) but say you opt to not go to the city here's sort of an alternative. Had a two piece chicken meal with a side and biscuit and pricewise is not bad deeming the cost is reasonable but to me if have any gripe it'd for me be with the biscuit-you ask why simple I don't mind if the biscuit is good but what I mind is when they put stuff on the biscuit which to me was a bit of an annoyance (honey butter) & that's not what I'm keen upon and for me just keep my biscuits without the stuff cooked into there & for me let me put my butter if I open it. Well overall now you got the call.

I am writing this review for a family member who doesn't know what Yelp is but felt compelled to…read moreget the word out about this place. They went to Pride to fill their truck and after driving away roughly 2 miles later the truck went dead. Turns out, the Pride stations delivery driver put diesel fuel on the regular gas tank. So anyone filling their vehicles with gasoline was unknowingly filling there vehicles with Diesel. That's fine, mistakes happen but like any good company....it's not how you handle your day to day business (most do a good job or at least strive to do so) but rather how you handle business when things go wrong. What's happened since then is a crime. First off, we were told by the owner (Bob) that he no longer wanted to speak with the woman of the house but rather her husband. Is this the 1950's? When was this ever appropriate!? Secondly, the vehicle that had an issue was brand new and still under warranty. So we brought it to the dealer for service. Bob didn't like that and wanted us to take it to "his guy". Since the vehicle was still under warranty (and frankly even if it wasn't) we felt taking it to the dealer for service was the best option. Come to find out the reason the Bob didn't want us to take it to the dealer is because now that this happened to the truck the and the dealer knows about it, the warranty is null and void. Bob didn't want the dealer to know about this occurrence for obvious reasons. To date, my family member has paid roughly $5,000 to have the vehicle serviced and parts replaced. With each service that was done more were needed after a few days went by and the check engine light would reappear. Each part that came off the vehicle had a distinct smell diesel fuel. Bob is refusing to pay for any of the work because he wanted us to go to his mechanic. In what world is that acceptable?! I've spoken to him several times and if there's a more arrogant, pompous, sexist person in the world I've yet to meet them. Stay away from Pride at all costs. I know they're everywhere but supporting them is supporting this complete A-hole. I for one won't do it.

My truck was terribly dirty. I stopped at Big Y Express to get it washed, I got the lowest level…read morewash/dry- $5 expecting to get most of the dirt off. The truck came out really clean! And they have free vacuums to boot. I am going to get the full up next time based on my experience. People working there were super too.

It's great to be able to get cheaper gas prices just for shopping for groceries…read more The more you spend on groceries the more you save on gas prices.