Extremely helpful counter staff. Trying to navigate the Cumberland Farms app was failing me, and…read moreDave went above and beyond to help me out.

I am a huge fan of cumberland's farm. It is a rare gem in the fact that you can go to almost any…read morelocation and receive consistently good customer service and low prices. They always have the lowest price gasoline and best of all are their fountain drinks. it is a person vice of mine; I must spend 25 dollars a month on buying those 32 ounce drinks. Overall great chain and I wish more gas stations would follow their example.

Great store with great employees. Whenever I come in Im always greeted with a good morning and…read moregreat conversations. A amazing family owned business that's been here for almost 20 years.

While working I needed a quick drink to quench my thirst, so I decided to stop in at this…read moreconvenience store in Easthampton. This tiny store is definetly old school and a bit outdated, but it has the basics you as sure to find at a convenience store. I ended up buying a soda and was politely served by the cashier who quickly checked me out. The prices here are your average convenience store rates and the most sold item has to be cigarettes. In the end, not a bad stop.

The manager at this place is a real jerk. Horrible customer service, mean and nasty. I had a gas…read morecard, came inside to tell the two men that were at the counter that my bank account connected to the card was compromised. They took the card and ran it through saying it was ok. So I got gas. I then got charged by SmartPay which I think is the name of the company they use, $35.00 fee for using the card. The company would not allow for this at all, they kept hounding me and keep doing so for that $35.00 fee. I talked to customer service representatives, supervisor there, and finally I spoke to the man who was managing the day I stopped there. I was just asking if he would do anything since his employees ran the card and told me it was ok. He got very upset and talked rudely to me, "what can I do?" angrily, I am not going to do anything? You have to call the company". I said "I did they won't take away that fee". "well, that's your responsibility" he said and on and on. I was livid at the way he talked to me, no respect or compassion. He actually seemed psychologically imbalanced or mentally imbalanced or emotionally off. So, now, if I don't pay the fee, I can't get the gas card. So because of the principle, I am not getting a Cumberland gas card. So inhumane.

The clerk immediately demanded I wear a mask. I explained I have asthma and she automatically…read morecalled 911. After conferring with the Police Officer I relayed my medical condition and the Governor's exclusion for medical reasons. The officer agreed and went in to educate the clerk. I didn't think you could question a medical condition or discriminate.

Review specifically for East Hampton, MA and Haverhill, MA 7-11 locations but has tainted my views…read moreof 7-11 as a company. Horrible service for a supposed convenience store. If I could give ZERO stars I would because of the horrible attitude the clerk had. It was 2:30 am and I arrived in the East Hampton area 90 min early for a delivery apt at the USPS facility. Everything in the area was closed except 7-11 so I took my truck over to use the restroom and grab a coffee. Now this is a full service fuel/c-store location but when I walked in and asked where the restroom was the clerk, an older guy, snapped at me "we don't have one" I asked if he was serious and myself and another customer who walked in before me looked at each other and in unison said "are you kidding me?" the only place in town that's open and he denies a truck driver the use of his restroom, unbelievable.. I have to add it must be a 7-11 thing because a couple of nights later I stopped at the Haverhill, MA 7-11 around the same time and again was told they don't have a restroom. Damn shame they want your business but deny a truck driver the use of a restroom. I won't ever stop at a 7-11 again I'd actually drive 20 miles out of the way to go anywhere else because of these two experiences. Screw 7-11

After 10 years of buying gas outside here, I finally had to go in and deal with the bald older…read moreemployee with glasses (CC broken at pump). WORST harassment I've ever experienced in my 50 years on earth. After correcting me multiple times that I wasn't identifying my car correctly to him, he then launched into a tirade of sarcasm, insults and abuse. I felt lucky to get out of there alive. Very scary and upsetting experience. WILL NEVER PATRONIZE THIS BUSINESS AGAIN.

I had high hopes for this one. Small, seemingly personal. For transactions that went entirely…read moreaccording to plan, they were fine. Sometimes they gave me good advice about a drug. But some of my drugs require prior authorization and I'm actually not sure this crew understands what the process is and what their role is. Over the past two weeks I talked to them plenty of times. I only got more confused. They never gave the same convuluted answer twice. And each time they became increasingly annoyed with me. When they had been especially snotty and as unhelpful as usual, I asked them to wipe all my prescriptions. I moved. Interestingly enough, I had ALL my prescriptions in hand the second day I signed up for the new pharmacy. And they called me a few times to make sure I understood the arcane process that is prior authorization. Don't go here unless you don't need much more than aspirin.

I experienced some initial resistance from the pharmacist, Mohamed Smaili, when trying to fill my…read moreprescriptions. Almost 2 years later, it seems that my complaints about retail prescription substitutions are more closely being watched. However, Mr. Smaili continues to display reluctance in properly completing his duties as pharmacist. I reported concerns that he was acting more like a salesman than a pharmacist with vaccines given my awareness of health informatics; and so I shared that information with another paraprofessional at the pharmacist who didn't seem willing to consider the documents about ethical pharmaceutical dispensation that I provided from the national institute of health and PUBMED library databases.

Their FasPay (aka SloPay) system is TERRIBLE. It takes forever to load and doesn't work half the…read moretime. So I end up either paying full price for gas or standing in line to speak with a clerk. Most of the time the employees have no idea how the software works anyway. It's a shame because their last app worked perfectly. But it's been several months with no improvement. I'm not sure anyone realizes just how bad it is. Please fix it!!

Chester's is so goood the Misael is So patient with us and respectful .. the foood is fresh the…read morewedges was fresh on point and he's super fast it was 4 of us he got it done so fast