I'm a Hawaii resident, but have been going to school in Massachusetts for over 3 years now. I took time off to work before going to college and am older than the usual college student, but often I look the same age as a high school student. So, I completely understand when people need to check my ID. There's never been an issue with that! But when I came into Russell's the other day for the first time, one of the male employees (younger, fit) tried to scan my ID, which didn't scan right and came back and told me sternly that he'll be taking my permit away because it was fake.
I've used this ID at every other store and bar. And it is my only valid ID that allows me to fly back home. He did not ask for another ID to check my age and verify. He just assumed I was some punk kid with a fake ID. I said that I had at least five cards, some credit cards and others, a school ID and an old state ID and gave him one, he could obviously see that I was of age, but still refused to let me buy anything. Although, thankfully I got him to give me my ID back. I wouldn't have any other way to even go back home to see my family if I couldn't get it back from him. The employee stressed his position of authority. I already know he works there. He didn't need to be rude and instantly suspect me trying to trick them. Along with that, they have a proud wall of fake IDs inside their store behind the counter. Instead of trying to help the customer out with a stressful situation, it felt more like they wanted to add a shiny, new Hawaii ID to their proud collection.
Regardless, the older man who was working there was extremely friendly. He was a joy and helped us pick out drinks. I felt VERY welcomed when speaking to him. We were rushing to get last minute party supplies, which can be stressful, but he still made me smile. However, simply because of this interaction, I will never be coming back to this store. And I have never had this type of trouble from the several other liquor stores and bars I've gone to in the area. It was such an awful experience of anxiety to think that they could possibly take my one perfectly legal and valid ID from me without question and to be put under such heavy suspicion. I suggest going to Liquors 44 and Spirit Haus instead. Both have cheap prices and good selections and employees from both have always been helpful. read more